Wyndham Alltra Cancun All Inclusive Resort

4.0 star property

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Premium bedding, free minibar, in-room safe, blackout curtains
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Premium bedding, free minibar, in-room safe, blackout curtains
2 outdoor pools, pool umbrellas, pool loungers
Suite, 1 Bedroom (Master) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun Convention Center
    ‪2 min drive‬
  • Gaviota Azul Beach
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Premium Room, 2 Double Beds, Lagoon View

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Lagoon View

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Master)

  • Resort view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Master)

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds, Beachfront (Walk Out)

  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Beachfront (Walk Out)

  • Ocean view
  • 39.0 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • Ocean view
  • 127 sq m
  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Ocean View

  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, Multiple Beds (Family)

  • 36 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

Junior Room, 2 Double Beds, Ocean View

  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Oceanfront

  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds, Oceanfront

  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, 1 King Bed

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Wyndham Alltra Cancun All Inclusive Resort

Family fun on the beach, with 2 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at Wyndham Alltra Cancun All Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Wyndham Alltra Cancun All Inclusive Resort offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Our customers tell us they can't get enough of the shopping around Wyndham Alltra Cancun All Inclusive Resort. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas, free valet parking, and a free manager's reception.
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, a coffee shop, a beach bar, and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Treat yourself to hot stone massages, body wraps, or body treatments at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests love the restaurant and breakfast
  • Just a 3-minute drive from La Isla Shopping Mall and a few minutes from Forum Beach
Wyndham Alltra Cancun All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. At Wyndham Alltra Cancun All Inclusive Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

The property hosts a free manager's reception daily.
Casa de Rosa - Onsite restaurant.
Viaggio - Onsite restaurant. Open daily.
Ventanas - This buffet restaurant overlooks the ocean. Open daily.
Azul - This restaurant overlooks the ocean. Open daily.
At Sunset - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • At Sunset
  • Azul
  • Casa de Rosa
  • Ventanas
  • Viaggio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,726 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Wyndham Alltra Cancun All Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3576 out of 5784 reviews
Rating 8 - Good. 1324 out of 5784 reviews
Rating 6 - Okay. 504 out of 5784 reviews
Rating 4 - Poor. 183 out of 5784 reviews
Rating 2 - Terrible. 197 out of 5784 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe, food was good, room was cleaned everyday and the property was nice!
Stayed 12 nights in Jan 2025

10/10 Excellent

andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so kind, friendly and accommodating. They all seemed like they enjoyed their job and made our stay comfortable and pleasurable. Would definitely recommend to anyone looking for a getaway to paradise
Stayed 3 nights in Jan 2025

6/10 Okay

Erik

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Food: Buffet was good but dessert wasn’t that great no (didn’t try restaurants). All juices were awful and way too sweet. Beach: clean beach but waves (not hotels fault) Recreation: not enough stuff to do, a show each night, kids club was very limited, slides were under construction. Not enough chairs around the lobby bar area. Almost nothing to do on the one day it rained. Overall it was a fun but average stay.
Stayed 6 nights in Jan 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were constantly harassed to buy a massage. We bought a massage at check-in. We did an upgrade on the room as well at checkin that came with a cabana. The room was dingy and the door didn’t lock that led out to the beach. They moved us to a better room but then rented the cabana that we were supposed to have for the day. We did a couples massage and my husband’s massage was good but mine was the worst massage I have ever had. I wrote it in the comment card after and they didn’t say anything. We did an anti stress massage and I felt more stressed after the massage. He barely massaged anything and we had upgraded for an 80 minute massage. We are pretty good tippers and still tipped them but I would not get another one there. This is our second time at this property and the first time we had great massages. The food in the restaurants the first time were not good so we stuck with the buffet which was good last time and still pretty good this time. The service at the cabanas was so-so and we were tipping $3-4 each round for two people as well as tipping $5-10 for two people for dining. Most people were friendly. Probably not stay here again
Stayed 3 nights in Jan 2025

10/10 Excellent

Kristina

Stayed 7 nights in Jan 2025

10/10 Excellent

Manpreet Kaur

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay at Wyndham Alltra! The food was exceptional, with various delicious dishes to suit every palate. There were so many fantastic options for kids, which made mealtime stress-free and enjoyable for the whole family. The buffet, à la carte restaurants, and snack bars were all top-notch. The staff was truly the highlight of our experience. They were warm and welcoming and went above and beyond to ensure our stay was comfortable and memorable. From the moment we arrived, we were greeted with smiles and exceptional service. The resort itself was stunning, with clean and spacious rooms, beautiful pools, and a pristine beach. There were plenty of activities to keep everyone entertained, from fun water sports to relaxing spa treatments. The kids’ club was a lifesaver—it was well-organized and filled with engaging activities that our little ones adored. I also loved how family-oriented the resort is, offering something special for every age group. Whether we enjoyed the delicious meals, lounging by the pool, or taking part in the evening entertainment, everything exceeded our expectations. Overall, Wyndham Alltra provided a perfect balance of relaxation and fun, and we can’t wait to visit again!"
Stayed 4 nights in Jan 2025

10/10 Excellent

Gabe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was okay. Everything else was a 10/10 I recommend.
Stayed 5 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Zuhair Jerjese

Travelled with family
Excellent location, friendly and helpful staff and good food options. Thoroughly enjoyed our stay and the trips arranged via the resort.
Stayed 12 nights in Jan 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the amazing staff at this resort. You made this experience very special for my daughters and me. You work tirelessly to keep the resort clean, and to give your guests excellent service. I loved staying here and would come back!
Stayed 7 nights in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Workers are awesome! They make you feel so welcomed!!

2/10 Terrible

KOH

Stayed 2 nights in Jan 2025

10/10 Excellent

Brianna Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff was very nice and accommodating. Would go back. Can’t think of a bad thing to say.
Stayed 4 nights in Jan 2025

10/10 Excellent

MARY ROSE

Stayed 4 nights in Oct 2024

10/10 Excellent

Antonio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had gluten free options for my wife, she has gluten allergy. Staff was great and maids did great job every day. Also there was no one trying to sell time shares. Looking forward in returning back to Cancun and staying at this wonderful place could not be more happy with the service.
Stayed 7 nights in Nov 2024

10/10 Excellent

Nicholas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Jan 2025

10/10 Excellent

Lorena, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Wyndham were wonderful! Hard working, polite and very courteous. They tended to our every need and were extremely helpful. The outdoor activities members went out of their way to keep everyone entertained. The food was delicious, especially at the Viaggio...a MUST!
Stayed 4 nights in Jan 2025

4/10 Poor

Joshua

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Food wasn’t very good
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrejus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, stuff is very friendly, food is amazing, except Italian restaurant. Very happy with our choice.
Stayed 7 nights in Jan 2025

6/10 Okay

BRIDGET

Travelled with family
Liked: Cleanliness
From the moment we checked in and not being allowed to our rooms before having to sit through a sales pitch, we were bombarded with upsell tactics the entire time. Rented a cabana with additional seafood lunch, bombarded with renting it for another day, getting a massage, etc etc. I do not enjoy being solicited literally every five minutes on vacation. Food was mediocre at best. Stopped at front desk one day and asked for lotion, to be told it was in my room. Have always stayed at Sandals before and thought we would try another all inclusive... This fell far short of expectations.
Stayed 5 nights in Jan 2025

8/10 Good

ELIAS

Liked: Cleanliness, staff & service, amenities
The staff is nice as well as the beach. I didnt like excessive soliciting to sell you services in the hotel. Dine in restaurants need to add more varieties. The hand soap bars in the rooms is very bad. In general I like this hotel and looking forward for my third vacation there
Stayed 3 nights in Jan 2025

10/10 Excellent

Gezim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Aswathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was really good Property was clean and not too noisy Food was awesome Staff were friendly I would personally suggest this resort to everyone
Stayed 4 nights in Jan 2025

8/10 Good

DONGRYOL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good place for family
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas, berlin

Liked: Property conditions & facilities
Stayed 7 nights in Jan 2025