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Aparthotel

Citadines Berawa Beach Bali

4.0 star property

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Photo gallery for Citadines Berawa Beach Bali

Rooftop terrace
Creator video
In-room safe, laptop workspace, free cots/infant beds, free WiFi
2 outdoor pools, pool umbrellas, pool loungers
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym
  • Bar
  • Room service
  • Pet-friendly

Explore the area

View in a map
Jalan Pemelisan Agung, Tibubeneng, Kecamatan Kuta Utara, Kabupaten Badung, Canggu
  • Canggu Beach
    ‪15 min walk‬
  • Batu Bolong Beach
    ‪17 min walk‬
  • Berawa Beach
    ‪1 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Balcony view

Executive Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 Bedroom

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Premier Room, 1 Bedroom

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Premier Room, 2 Bedrooms

  • 83 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 2 Bedrooms

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Executive Room, 2 Bedrooms

  • 83 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Twin Room (Studio)

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Executive Twin Room (Studio)

  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Studio

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Executive Studio

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Studio

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Premier Studio

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Studio

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Citadines Berawa Beach Bali

Family-friendly aparthotel with 2 outdoor pools and bars
Along with 2 outdoor pools, this aparthotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a complimentary children's club are onsite. Each apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and an LED TV with cable channels. Added amenities include a balcony, room service, and a rainfall shower. Change of towels is available on request.
Citadines Berawa Beach Bali offers 224 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and slippers. Rooms open to balconies. 43-inch LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with stovetops and microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Canggu aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of the helpful staff at Citadines Berawa Beach Bali. During your stay, you're just a quick walk from Berawa Beach. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools. Built in 2020, this upscale aparthotel has 224 apartments on 5 floors. This property offers pet-friendly amenities like an off-leash area. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a balcony, and an LED TV
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, reflexology, or massages at Amea Spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a playground
  • Just a 4-minute walk from Berawa Beach and 9 minutes by foot from Atlas Beach Fest
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including an off-leash area
As a guest of Citadines Berawa Beach Bali, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include 3 meeting rooms and coworking spaces. Spa services, a complimentary children's club, and concierge services are also featured at the family-friendly Citadines Berawa Beach Bali. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Canggu aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
All Day Dining Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.
Lemon and Salt Cafe - Onsite coffee shop. Open daily.
Juice Bar - This sports bar is located by the pool. Open daily.
Rooftop Bar - This rooftop bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Property amenities

Beach

  • Black sand beach nearby
  • Free beach club nearby

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Reflexology

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Limited on-site parking (max 10 spaces per unit)

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Free cot
  • Playground
  • Stair gate

Restaurants on site

  • All Day Dining Restaurant
  • Juice Bar
  • Lemon and Salt Cafe
  • Rooftop Bar

Kitchenette

  • Hob
  • Microwave
  • Water dispenser

Dining

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: IDR 151,250 for adults and IDR 75,625 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Books

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Coworking space
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 2 kg per pet
  • Pets stay free
  • Deposit: IDR 500,000 per stay
  • Off-leash area

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In an entertainment district
  • Near a health/beauty spa
  • Near an outlet shopping centre

Things to do

  • Children's pool
  • Free children's club
  • Gym
  • Scooter/moped rentals nearby
  • Surf lessons nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 224 units
  • 4 buildings
  • 5 floors
  • Access via exterior corridors
  • Bed sheets changed on request
  • Built in 2020
  • Eco-friendly cleaning products used
  • Energy-saving switches in guestrooms
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Towels (changed on request)
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 4 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 151250 for adults and IDR 75625 for children
  • Airport shuttle fee: IDR 453750 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: IDR 500000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Citadines Berawa Beach Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Citadines Berawa Bali Canggu
Citadines Berawa Beach Bali Hotel
Citadines Berawa Beach Bali Canggu
Citadines Berawa Beach Bali Hotel Canggu
Citadines Berawa Beach Bali CHSE Certified

Citadines Berawa Beach Bali Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 105 out of 172 reviews
Rating 8 - Good. 42 out of 172 reviews
Rating 6 - Okay. 18 out of 172 reviews
Rating 4 - Poor. 4 out of 172 reviews
Rating 2 - Terrible. 3 out of 172 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jedrick Daimler De Silva

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice place but not all lifts are working, and the rooms are so far, quite a bit of walk up and down
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, room comfort
Fantastic Stay in Berawa, Bali We had a wonderful experience at this hotel in Berawa. From the moment we arrived, the staff at reception were incredibly professional and welcoming. Check-in was smooth and efficient, and we were even offered complimentary tea and coffee on arrival—a lovely touch. Our initial room was located on level 5 at the back of the hotel, but due to nearby construction noise, we requested a change. The staff handled this promptly and moved us to a room on the second floor in the middle section of the hotel. We really appreciated how accommodating they were. The hotel itself is spotless—our room was immaculately clean and well-maintained. A standout feature is the fresh water stations available on each floor, along with fresh, refillable water bottles provided daily. It’s a great sustainable touch. Another bonus is the location: directly opposite the hotel is a free shuttle bus that takes you around the town centre, making it super easy to get around. Overall, we couldn’t fault our stay and would have no hesitation in recommending this hotel to anyone visiting the area.
Stayed 3 nights in May 2025

8/10 Good

Helene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and professional staff working there who always went above and beyond for anything you needed. A pleasant stay and amazing facilities.
Stayed 9 nights in May 2025

10/10 Excellent

danielle

Liked: Cleanliness, property conditions & facilities
I had a great stay here! I’m a solo female traveler and felt safe. There is constructions going on tho around the hotel but it didn’t really affect my stay. The views from the pool on the upper deck was nice. The restaurant food here was alright.
Stayed 4 nights in May 2025

8/10 Good

Duy, Gaythorne

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Chloe

Liked: Cleanliness, room comfort

Great staff!

We loved our stay! It was incredible value and in a great location. The spa was beautiful- I loved my facial there. The staff are super friendly! So smiley. We’ll be back for sure.
Stayed 3 nights in Apr 2025

10/10 Excellent

Darragh

Liked: Cleanliness, room comfort

Lovely stay

Excellwnt stay, very modern with x2 pools available and plemty of space. Didnt have breakfast but many options within walking distance. Some construction near by disrupts the roof pool, but cant be heard in room. Would stay again for amazing closeness to Finns
Stayed 3 nights in Apr 2025

8/10 Good

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was great. Staying in the back building facing club Atlas was crazily loud up until at least midnight every night. My daughter had trouble falling asleep. Without family would be fine though.
Stayed 3 nights in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
It was good.
Stayed 6 nights in Apr 2025

10/10 Excellent

Khoa

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Chia Wei

Travelled with partner
Liked: Property conditions & facilities
The location is great, it’s super convenient to take grabs everywhere and the parking makes it easy for car pick up rides. There’s restaurants and grocery stores within a minute walk radius. The staff are friendly but poor communication and understanding. I called down to the restaurant, it took 3 people to order, at the end I just went down. Also it took almost 2 hours to get towels for the room, called 3 times because they didn’t replace any while cleaning. Then there was another incident with dry cleaning. I was very specific with my laundry and even written it down to make sure it was brightened but nothing was done. PS. DO NOT USE THE WASHING MACHINES. It ruined all my nice clothes, my stuff came out dirty and murky, I don’t know if it was the water or the machines but I tried multiple and they all made my clothes dark and streaks of dirt. I think overall the amenities (pool gym) and location were their best features but they can definitely work on communication and clean their washing machines.
Stayed 12 nights in Feb 2025

10/10 Excellent

Shanae

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good and clean hotel
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good place to stay. Bed made some noises like it’s broken or just because it’s made of wood? Also there was a couple in our neighbour room and they had very vad fights every day: evening, morning and during the day. We called reception many times. So the noice cancellation is not very well. Otherwise our stay was great. Reception workers were so polite!
Stayed 7 nights in Jan 2025

8/10 Good

Rashika

Liked: Cleanliness, amenities
Citadines is an excellent option for those looking to stay in Canggu, Bali. It’s close to a lot of the eateries and bars. Shops are at a walking distance for those that would like to indulge in some shopping during their trip. I stayed in the Executive Studio at this hotel. Everything was wonderful. The staff go to good lengths to maintain the room cleanliness. The only issues I faced was that the jet spray/health faucet had a very weak water pressure and the sink in the kitchenette had a faint stench. The hotel has been notified of the same. I hope the correct measures are taken to rectify these problems. Other than this, the hotel is amazing. The staff is incredibly helpful and cooperative.
Stayed 2 nights in Jan 2025

10/10 Excellent

sanghun

Travelled with family
Liked: Cleanliness, room comfort

좋은숙소 추천 특히 4인가족

우리는 짱구지역에서 4인이 머물수있는 숙소를 찾던중 방문하게 되었습니다. 서비스와 태도는 다른곳보다 친절했고. 4인 불편함 전혀없이 지내다왔습니다. 루프탑 수영장도 좋았으며 1층수영장 또한 훌륭합니다. 피트니스룸은 개선이 필요합니다. 특히 alita라는 직원의 룸관리와 서비스는 우리가족모두를 행복하게 해주었습니다. 좋은 추억 감사합니다
Stayed 3 nights in Jan 2025

10/10 Excellent

Shen

Liked: Cleanliness, room comfort

Best value for location!

We always like to stay at Citadines. The location is perfect, allowing easy access to stores, restaurants, beach clubs and spas. The staff is very friendly and responsive
Stayed 9 nights in Dec 2024

8/10 Good

Marlini

Travelled with family
Liked: Staff & service

Good location and hotel, with some fixes needed

The hotel is well positioned in Canggu within walking distance of various eateries, bars and beach clubs. We love the rooftop restaurant and pool area, as well as the gym. The areas for improvement are definitely the distinct drain smell that hit us as soon as we entered our rooms (my family booked a total of five rooms) - a short term solution could be to completely cover the drain pipe (which is what we did using a damp towel). The pillows were also uncomfortable compared to other resorts we stayed at across Bali - again, it is easy to address.
Stayed 4 nights in Dec 2024

6/10 Okay

Surinee

Stayed 8 nights in Dec 2024

6/10 Okay

WONG

Travelled with group
Liked: Staff & service
Pros: -staff was very welcoming & polite -quiet area of Canggu -modern facilities -walkable to eateries Cons: -white towels were grey -sink in the kitchenette was not clean -smelly toilet -noise from the construction next door early in the morning
Stayed 4 nights in Dec 2024

6/10 Okay

Jannike, Pembroke Pines

Travelled with family
Liked: Staff & service, amenities
The staff was very helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Stayed 1 night in Dec 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best view in Canggu

Really enjoyed my stay at Citadines. The hotel is just a stone throw from the Berawa Beach. They have a wonderful roof terrace with the best view you can get in Canggu. They also serve excellent food and entertainment at the rooftop where there also an infinity pool. Highly recommend!
Stayed 6 nights in Nov 2024

10/10 Excellent

Hellmut

Stayed 4 nights in Oct 2024

10/10 Excellent

Remo

Stayed 1 night in Oct 2024