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Hyatt Regency Cape Town

5.0 star property

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Photo gallery for Hyatt Regency Cape Town

Lobby
Sports facility
Lobby
1 bedroom, premium bedding, down duvets, in-room safe
Room, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
BUITENGRACHT STREET, CAPE TOWN CITY, CENTRE, 126, Cape Town, Western Cape, 8001
  • Place, Greenmarket Square
    ‪2 min walk‬
  • Place, Long Street
    ‪3 min walk‬
  • Place, Cape Town International Convention Centre
    ‪13 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪23 min drive‬

Room options

View all photos for 1 King Bed Club Access

A hotel room with a large bed, a sofa, a small table, and a window with curtains.

1 King Bed Club Access

  • Sleeps 1
  • Free Wi-Fi

View all photos for 2 Twin Club

A hotel room with two beds, a desk, a chair, a window with a view, and a patterned rug.

2 Twin Club

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Club

A hotel room with a large bed, a sofa, a small table, and a window with curtains.

1 King Club

  • Sleeps 2
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Club Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, in-room safe

Club Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 2 Bedrooms

1 bedroom, premium bedding, down duvets, in-room safe

Executive Suite, 2 Bedrooms

  • Mountain view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • Mountain view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

View from room

Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mountain View

View from room

Room, 1 King Bed, Mountain View

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Mountain View

Room, 2 Single Beds, Mountain View

Room, 2 Single Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hyatt Regency Cape Town

This hotel features 2 restaurants, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt Regency Cape Town offers 136 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, and complimentary toiletries. This Cape Town hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Cape Town. During your stay, you're just a quick walk from Long Street. Free WiFi in public areas, a free shopping center shuttle, and 2 restaurants are available.
  • Free WiFi
  • Enjoy a bite to eat at 126 Cape Kitchen & Cafe, a family restaurant that serves Halal dishes
  • Wired Internet in some public areas for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute walk from Long Street and a 1-minute drive from Cape Town International Convention Centre
  • Free shopping center shuttle service
Hyatt Regency Cape Town offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 280 square feet (26 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hyatt Regency Cape Town. An area shuttle within 3 km and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Cape Town hotel.

126 Cape Kitchen & Cafe - This family restaurant specializes in Halal dishes and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Signal Hill Terrace - This poolside restaurant specializes in Halal dishes and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (ZAR 1 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 3 km
  • Free shopping centre shuttle
  • Limo/town car service
  • Secured, covered parking on site (ZAR 140 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 126 Cape Kitchen & Cafe
  • Signal Hill Terrace

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (280 square foot of space)

Outdoors

  • Beach towels
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 450.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired internet in public areas: ZAR 1 per day (rates may vary)
  • Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: ZAR 140 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hyatt Regency Cape Town offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hilton Cape Town City Centre
Hilton Hotel Cape Town City Centre
Hilton Cape Town City Centre Hotel
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Hotel
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Centre
Hyatt Regency Cape Town Hotel
Hyatt Regency Cape Town Cape Town
Hyatt Regency Cape Town Hotel Cape Town

Hyatt Regency Cape Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 352 out of 621 reviews
Rating 8 - Good. 189 out of 621 reviews
Rating 6 - Okay. 42 out of 621 reviews
Rating 4 - Poor. 20 out of 621 reviews
Rating 2 - Terrible. 18 out of 621 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Ready to answer any question. Wonderful restaurant with the Journey menu! Very good breakfast. Well located. Walking distance for several nice places
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chrystal

Liked: Cleanliness, amenities, property conditions & facilities
The room was so spacious and clean. The staff were so friendly and helpful. Loved this hotel and would stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

adedayo

Liked: Cleanliness, staff & service, amenities
Staff and amenities
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Sathish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kervon

Liked: Cleanliness, property conditions & facilities
Great customer service the staff was polite and professional. Breakfast was amazing lots of options to choose from. The sauna was also clean tidy. No robes were provided in room as well as slippers i guess they would have been provided upon request.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Juliett

Liked: Cleanliness, staff & service, amenities
Area is not so safe.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredibly kind and helpful especially Mark who gave us special attention.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, good sized rooms. Friendly staff. Gym was easy to use - pool a bit smaller than it appears on photos. Door staff and check in team very helpful.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent staff!
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal, friendly and welcoming with a high level of hospitality and helpfulness truly made us feel good . One thing to make that 4 stars rating jump to 5 stars … is the upkeep of the room , i felt it had some old furniture and some items really didn’t belong to the place (like having a coffee table as a bed side table)
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and extremely helpful, would highly recommend the hotel
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Sarfaraaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, go-to Hotel!

Excellent as usual, friendly, efficient and highly comfortable
Stayed 1 night in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well located Hotel with a fabulous operational team. Shout out to front reception and doormen in particular I would definitely stay here again.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Saheed

Very convenient location close to all amenities,the breakfast was very good,the most outstanding part of the stay was the staff everyone went out of the way to assist in any matters that we had.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, we’ll be back
Stayed 1 night in Feb 2025
Verified

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel well located. Good staff
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Lots of good eating places within 5 minute walk.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, safe, quiet and had great food
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The graciousness and high standard of service at this hotel was fabulous!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, the breakfast buffet was incredible!!!
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and took such good care of us!!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Staff were wonderful and room was very comfortable and clean.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Kazimiera

Liked: Staff & service, amenities, property conditions & facilities
Friendly and great helpful staff and a very selective breakfast buffet..
Verified

10/10 Excellent

Georgia M

The staff was so nice and helpful
Stayed 5 nights in Mar 2025