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Pullman Cape Town City Centre

4.5 star property

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Photo gallery for Pullman Cape Town City Centre

Superior Room, 2 Single Beds | Mountain view
Property video
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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22 Riebeek Street, Cape Town, Western Cape, 8001
  • Place, Long Street
    ‪1 min walk‬
  • Place, Bree Street
    ‪2 min walk‬
  • Place, Cape Town International Convention Centre
    ‪6 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Single Beds

  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, City View

Classic Room, 1 King Bed, Non Smoking, City View

Classic Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 999 reviews
The price is €156
includes taxes & fees
14 Feb - 15 Feb
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About this property

Pullman Cape Town City Centre

Luxury hotel with 4 restaurants, steps from Bree Street
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and 3 bars/lounges. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Pullman Cape Town City Centre offers 214 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Pullman Cape Town City Centre. During your stay, you're just a quick walk from Long Street. Free WiFi in public areas, free self parking, and a free shopping center shuttle are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Enjoy international cuisine at The Stratus Restaurant, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym
  • Steps from Bree Street and 7 minutes by foot from Cape Town International Convention Centre
  • Free bus station and shopping center shuttle service
  • Pets welcome for free (restrictions apply)
Pullman Cape Town City Centre offers its guests an outdoor pool and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1152 square feet (107 square meters) and includes a conference center. A rooftop terrace, a complimentary children's club, and a vending machine are also featured at the luxury Pullman Cape Town City Centre. A shopping center shuttle and a bus station shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cape Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.
The Stratus Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Piano Lounge/ Bar - This tapas bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Konnichiwa Shushi Bar - This sushi bar specializes in local and international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
In room Dinning 24/7 - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
The Ghibli Rooftop Bar - This gastropub serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; ZAR 365 for adults and ZAR 195 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • In room Dinning 24/7
  • Konnichiwa Shushi Bar
  • The Ghibli Rooftop Bar
  • The Piano Lounge/ Bar
  • The Stratus Restaurant

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Bicycle tours
  • Free children's club
  • Outdoor pool
  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Children's games
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (1,152 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 365 for adults and ZAR 195 for children
  • Airport shuttle fee: ZAR 895 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 4640276079
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Pullman Cape Town City Centre offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 8:30 AM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pullman Cape Town City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 146 out of 290 reviews
Rating 8 - Good. 83 out of 290 reviews
Rating 6 - Okay. 32 out of 290 reviews
Rating 4 - Poor. 10 out of 290 reviews
Rating 2 - Terrible. 19 out of 290 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Dr Owen

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 2 nights in Oct 2025

10/10 Excellent

Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in excellent condition. The staff are very helpful and go the extra mile for guests. It’s also conveniently located for activities, dining or partying.
Stayed 4 nights in Oct 2025

4/10 Poor

JOYTHEE

Stayed 6 nights in Oct 2025

10/10 Excellent

Brett

Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in a great area

Lovely stay in a great area
Stayed 2 nights in Oct 2025

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities were great. There was a strong smell of propane on the floor we stayed. I advised the staff who seemed to try and find the issue but didn’t. The drink at the rooftop bar took forever to receive and were not very good.
Stayed 1 night in Sep 2025

6/10 Okay

Hamad, Salt Lake City

Disliked: Amenities
Stayed 6 nights in Oct 2025

8/10 Good

Oluwatoyin

Stayed 5 nights in Oct 2025

10/10 Excellent

Antoinette van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Star
Stayed 2 nights in Sep 2025

8/10 Good

Gaynor

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was in a good location. Handy for the city centre and you could walk to the V&A area. Plenty of shops and restaurants around the area. Our room was a little unkept and we were moved to a better room. Thank you for that. TV had nothing on in English worth watching no movies and could not stream. The Executive Lounge was a bit hit and miss. Sometimes plently of food on in the morning sometimes not. Same in the evening between 5pm and 7pm. Could do with more information about what is included and when food will be available.
Stayed 5 nights in Sep 2025

2/10 Terrible

Ka Yeung Kevin

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Poor logistics and unpleasant for the whole stay esp billing and no credit card guarantee Asked for coming down to lobby front desk for payment settlement during midnight with consecutive calls waking me up, ridiculous Poor pillow quality as too soft Food service and executive lounge are good
Stayed 1 night in Sep 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was large and bed reasonably comfortable. In a corner room and block out curtains hard to pull closed. Always a small gap which shone light into the room either from buildings close by or sunrise.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ali

Stayed 4 nights in Aug 2025

10/10 Excellent

Kirubel

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman Cape Town was well located and comfortable.
Stayed 5 nights in May 2025

10/10 Excellent

BEATRIZ

Liked: Property conditions & facilities, room comfort

Great hotel

Nice hotel close to important placés,
Stayed 2 nights in May 2025

10/10 Excellent

Wilhelmina C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious truly 5 star

Seen so many negative reviews of the hotel BUT we can't compliment them enough. Since our arrival till we left we had such pleasant experience with the staff, the hotel all over as well as our room were clean. The room was spacious and we loved the shower. Dinner was fantastic as well as Breakfast. Our compliments to the manager as well as each and every staff member. Beautifull artwork on display to buy.
Stayed 1 night in May 2025

10/10 Excellent

Simone, Bridgetown

Stayed 9 nights in Apr 2025

10/10 Excellent

Kwame

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again and recommend
Stayed 4 nights in Apr 2025

8/10 Good

Chihhsi

Stayed 5 nights in Apr 2025

10/10 Excellent

DeMarcus, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time! However; there are a few issues that prevents me from giving 5 stars. The AC wasn’t working properly therefore our room was hot. The parking situation to get to and from the rooftop was quite a task, the parking elevator was not working; there was black stuff between the tiles in the shower- a little bleach would take care of that and finally the food on the 2nd floor was somewhat subpar. Nonetheless; the was wonderful and professional at all times. Special shoutout to the group at the pool bar. The location of the hotel is great and we really appreciate the recommendations that were given to us- we visited almost all of them. We had a wonderful time; if it weren’t for those minor issues ; I wouldn’t hesitate to give 5 stars.
Stayed 9 nights in Apr 2025

10/10 Excellent

Vikram

Stayed 4 nights in Apr 2025

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Just okay

This hotel is in a good location. Staff is friendly, but service is poor. Nobody answers the phone at housekeeping or room service.
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly a pleasent place to rest.

We enjoyed our stay because of the staff, the location and ammenities. There were alot of renovations which we noisy and the little frige didnt work so my medication spoiled.
Stayed 5 nights in Mar 2025