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4.0 out of 5

"Reception n restaurant stff very helpful, concierge n shuttlebus driver can be more client friendly. Had a prepaid room but could get drinks at the ba ... " More

By Anonymous on Mon 02 Apr 2012

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Double Room with Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
€129* Per night/room 20 Apr - 21 Apr

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Southern Sun Waterfront Cape Town. During your stay, you're just a quick walk from Long Street. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.

  • Free WiFi
  • Enjoy international cuisine while dining at Yizani
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Cape Town International Convention Centre and 5 minutes on foot from Long Street
  • Airport shuttle service available for a fee

Southern Sun Waterfront Cape Town ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Southern Sun Waterfront Cape Town

Couples (1) Friends (1)
4 out of 5

value for money?

Reception n restaurant stff very helpful, concierge n shuttlebus driver can be more client friendly. Had a prepaid room but could get drinks at the bar only by cash money. Value of a customer means money in the pocket when you book a room prepaid? Silly policy...

Posted by on 2 Apr 2012

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Comment from Hotel Management

18 Aug 2022 by Rushana

Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

4 out of 5

A good holiday

Het hotel was goed gelegen en de kamers netjes. Een extra pluim voor het vriendelijk personeel. 1 kleine opmerking, iets te veel schreeuwende kinderen maar dat ligt meer aan de ouders dan aan het hotel. Ook het restaurant is een aanrader.

Posted by on 6 Jan 2015

Was this review helpful to you?
Comment from Hotel Management

18 Aug 2022 by Rushana

Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

About the Southern Sun Waterfront Cape Town

Location 1 Lower Buitengracht, Cape Town, Western Cape 8000

Property Features

Southern Sun Waterfront Cape Town offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Southern Sun Waterfront Cape Town. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Cape Town hotel.

  • 537 guestrooms or units
  • Conference rooms
  • 0 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Cape Town Station (1.1 km / 0.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Southern Sun Waterfront Cape Town offers 537 accommodations with laptop-compatible safes and complimentary bottles of water. Satellite televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Yizani – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

WiFi is provided up to 500 MB per room, per day.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 625 per vehicle (one way)
  • Covered self-parking fee: ZAR 55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Southern Sun Waterfront
  • Southern Sun Waterfront Hotel
  • Southern Waterfront
  • Sun Waterfront
  • Sun Waterfront Hotel
  • Waterfront Southern Sun
  • Cape Town Southern Sun Waterfront
  • Southern Sun Waterfront Cape Town Hotel Cape Town Central
  • Southern Sun Waterfront Cape Town South Africa
  • Southern Sun Waterfront Hotel Cape Town
  • Southern Sun Waterfront Cape Town
  • Southern Sun Waterfront Cape Town Hotel
  • Southern Sun Waterfront Cape Town Hotel Central
  • Southern Sun Waterfront Cape Town Hotel
  • Southern Sun Waterfront Cape Town Cape Town
  • Southern Sun Waterfront Cape Town Hotel Cape Town

You should know

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.