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Hôtel Pont Rouge, Carcassonne

3.0 star property
VIP Access

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Photo gallery for Hôtel Pont Rouge, Carcassonne

A restaurant interior with wicker ceiling lamps, a large potted plant, and a view of the street outside.
Property video
A reception area with a counter, seating, and a large window overlooking a parking area.
A neatly made bed with white linens and red rose petals, two bedside lamps, and a wall mural of a cityscape.
A bar area with a long counter, hanging wicker pendant lights, shelves with liquor bottles, and a pink bucket labeled "Premiere Bulle".

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
Rue Yves de Kerguelen - ZI Pont Rouge, Carcassonne, Aude, 11000
  • Place, Saint-Jean Locks
    ‪11 min walk‬
  • Place, Château Comtal
    ‪7 min drive‬
  • Place, Historic Fortified City of Carcassonne
    ‪7 min drive‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room

A hotel room with a large bed, a map mural on the wall, a desk with a laptop, and a window with curtains.

Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, and a chair. There are two wall-mounted lamps and a large mural on the wall.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with a bunk bed, a desk with a chair, a wall-mounted air conditioner, and a nightstand with a lamp.

Quadruple Room

9.2 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Standard Triple Room (3 Beds)

A hotel room with three single beds, a desk, a chair, and a large wall mural.

Standard Triple Room (3 Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, a sofa, a desk, and a large wall mural.

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a red accent wall, artwork, and a window with a view.

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hôtel Pont Rouge, Carcassonne

Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite.
Hôtel Pont Rouge, Carcassonne offers 50 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium digital channels.

Bathrooms include showers. This Carcassonne hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Hôtel Pont Rouge, Carcassonne, you're connected to a shopping center and just a quick walk from Saint-Jean Locks. You'll find features like free WiFi in public areas and free self parking, plus a snack bar/deli.
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • Amenities include meeting rooms, a car charging station, and a multilingual staff
  • Just a 1-minute drive from Saint-Jean Locks and 6 minutes from Basilica of Saint-Nazaire
There's a snack bar/deli on site. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hôtel Pont Rouge, Carcassonne. Free self parking is available.

This 3-star Carcassonne hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6 AM to 10 AM for a fee: EUR 13.50 for adults and EUR 5 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Ecotours
  • Shopping

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 13.50 for adults and EUR 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Balladins Pont Rouge
Balladins Pont Rouge Carcassonne
Hotel Balladins Pont Rouge
INTER-HOTEL Carcassonne Hotel
INTER-HOTEL Carcassonne
Hotel Originals Carcassonne
Originals Carcassonne
Pont Rouge, Carcassonne
Hôtel Pont Rouge, Carcassonne Hotel
Hôtel Pont Rouge, Carcassonne Carcassonne
Hôtel Pont Rouge, Carcassonne Hotel Carcassonne
The Originals City Hôtel Pont Rouge Carcassonne

Hôtel Pont Rouge, Carcassonne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 261 out of 627 reviews
Rating 8 - Good. 266 out of 627 reviews
Rating 6 - Okay. 76 out of 627 reviews
Rating 4 - Poor. 20 out of 627 reviews
Rating 2 - Terrible. 4 out of 627 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and amenities
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Kanwal

Liked: Staff & service, amenities, property conditions & facilities
Room was clean and comfortable. The bathroom bland a bit of a smell but overall it was a comfortable stay.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is available for parking and near the Carcassonne Castle.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Sharon Ann

Liked: Cleanliness, staff & service
Close to grocery stores
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Sergiu

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good quality
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with clean and comfortable. I did have trouble with my internet connection though
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in quiet area. Easy, free parking. WiFi a challenge. Breakfast options.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially had problems finding it due to our Satnav but it's so well located near Carrefour and the main road to the walled city. Excellent value for money.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Vouaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cool
Stayed 1 night in Jun 2025
Verified review

8/10 Good

jemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a one night stop, quick check in and clean room but Def needs more pillows. Rubbish night's sleep with a flat pillow.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay on the outskirts of town

The room was fairly large and the bed was comfortable. The bathroom needed a bit of attention as the shower head didn’t really fit the holder and kept flipping downwards. The shower tray didn’t seem to drain very well and the whole unit could do with being updated. Otherwise it was good. The staff were friendly and the breakfast adequate.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
It was difficult to find using Google
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Richard

This is not a waterfront property as advertised. It is on a busy roundabout. Nearest public transport is a 10 minute walk away, not a problem, but you have to walk along the side of a road with no pavement & cross over to the big shopping centre. Lots of eateries there. The hotel is next door to an Aldi. Breakfast is €11pp, you have to book. It is continental which is to be expected, but quite limited. Rooms are ok, nothing special, no safe or kettle facilities.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Annick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel confortable propre . Personnel trés aimable avec les clients à retenir pour un prochain arrêt
Stayed 1 night in May 2026
Verified review

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación estaba limpia y con calefaccion. Nada de ruidos. Alrededor hay un centro comercial. Hacen una retención en la tarjeta de 100 € en concepto de depósito, el cual al día siguiente solicité la liberación y sí lo hicieron. La ubicación está alejada del Centro y de La Cité, por lo que se recomienda disponer de vehículo.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities
La chambre, le rapport qualité/prix
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities
Personnel très courtois, chambre très propre et agréable
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

ALEXANDRE

Liked: Cleanliness, staff & service, amenities
Personnel accueillant, chambre confortable
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Michel

Liked: Cleanliness, staff & service, amenities
Bonjour, J'ai été surpris, alors que la chambre était payée depuis quelques jours, alors que j'ai réglé la taxe de la ville, alors que je suis un client régulier de l'hôtel, de me voir imposer une preautorisation de ma carte bancaire...
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jérémy

Liked: Cleanliness, staff & service, amenities
Séjour très agréable. Rien à signaler, chambre confortable et propre. Personnel à l’accueil chaleureux et professionnel. Je recommande.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Esperanza

Liked: Cleanliness, property conditions & facilities
El hotel está nuevo, habitación muy pequeña, con todo lo que necesitas.A las afueras del pueblo. El personal muy atento y hablan Español!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Laetitia

Liked: Cleanliness, staff & service, amenities
Chambre spacieuse et propre, salle de bain bien agencée, personnel accueillant
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
una estancia fácil, cómoda y todo muy limpio
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Valérie

Liked: Cleanliness, amenities, property conditions & facilities
Les 2 chambres étaient tout à fait propres et le personnel d'accueil tout à fait sympathique
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Julien

Liked: Cleanliness, amenities, property conditions & facilities
La chambre est un peu petite pour 4 personnes. Rien à dire sur le confort des lits et sur l'insonorisation. Le petit déjeuner est restreint et trop cher pour la prestation.
Stayed 1 night in Jan 2026