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Hotel Fenix Beach Cartagena

4.0 star property

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Photo gallery for Hotel Fenix Beach Cartagena

Relax in a tranquil beachside retreat with lounge chairs and a table, overlooking the ocean and city skyline.
Relax in a shaded outdoor space with Adirondack chairs and a wooden table.
Relax by the serene pool surrounded by lush greenery and palm trees.
Relax in this serene space with a cozy seating area, wooden staircase, and large window offering a view of lush greenery.
Relax in this spacious room with a high ceiling, featuring a large bed, sofa, and dining area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast included
  • Spa

Explore the area

View in a map
Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018
  • Bocagrande Beach
  • Clock Tower
  • Cartagena de Indias Convention Center
  • Cartagena (CTG-Rafael Núñez Intl.)

Room options

View all photos for Superior Bungalow

Relax in this serene bedroom with a large bed, bedside tables, and a bench.

Superior Bungalow

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room

Cozy retreat with a four-poster canopy bed, bedside table, and bench, perfect for relaxation and work.

Superior Double Room

9.2 out of 10
Wonderful
(32 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Bungalow, 2 Bedrooms

Relax in a serene bedroom with a large bed, bedside table, and bench.

Family Bungalow, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Casa Deluxe - Casa Playa

Enjoy al fresco dining with a scenic beach view from this shaded outdoor space.

Casa Deluxe - Casa Playa

  • 140 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 9
  • 3 King Beds, 1 Twin Bunk Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Standard Bungalow

Cozy retreat with a large bed featuring a canopy, bedside table, and window with a view of lush greenery.

Standard Bungalow

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Luxury Villa

Relax by the pool surrounded by lounge chairs and a hammock.

Luxury Villa

8.8 out of 10
Excellent
(3 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Villa

Relax by the serene pool surrounded by lush tropical plants and a thatched-roof building with clean lines.

Family Villa

  • 120 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Sofa Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

Cozy retreat with a large bed, nightstand, and comfortable seating area.

Presidential Suite, 1 King Bed with Sofa bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

Relax in this cozy retreat with a large bed, wooden bench, and small table.

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Relax by the infinity pool overlooking the beach and ocean, surrounded by palm trees and comfortable lounge chairs.

Hotel Dann Cartagena

  • Pool
  • Breakfast included
  • Kids pool
  • Free WiFi
4.5 out of 5, Wonderful, (1298)
The price is €117
for 1 room
21 Aug - 22 Aug
Hotel Dann Cartagena

About this property

Hotel Fenix Beach Cartagena

Beachfront, with spa services
At Hotel Fenix Beach Cartagena, relax by an outdoor pool or hit the beach where you can enjoy kayaking.
Hotel Fenix Beach Cartagena offers 16 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include showers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Fenix Beach Cartagena. During your stay, you're just a quick walk from Playa de Punta Arena. Features include free breakfast, free WiFi in public areas, and a free manager's reception. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • The restaurant, beach bar, and swim-up bar offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes kayaking
  • 3.3 mi (5.3 km) from San Fernando Fort and 6.8 mi (11 km) from Bocagrande Beach
  • Airport drop-off and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and spa services are also featured at Hotel Fenix Beach Cartagena. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee.

This 4-star Cartagena hotel is smoke free.

Guests are served free full breakfast daily from 8 AM to 10 AM. The hotel hosts a free manager's reception daily.
Onsite venue - This beachfront bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Boat tours
  • Ecotours
  • Kayaking
  • Library
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • 7 buildings
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 90000 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: COP 6000 per person, per night
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 60000 (up to 4 years old)
  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.
  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Playa Vista Tierra Bomba Island
Fenix Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel
Hotel Fenix Beach Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel Cartagena

Hotel Fenix Beach Cartagena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 343 out of 520 reviews
Rating 8 - Good. 99 out of 520 reviews
Rating 6 - Okay. 36 out of 520 reviews
Rating 4 - Poor. 16 out of 520 reviews
Rating 2 - Terrible. 26 out of 520 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Harold

Stayed 2 nights in Apr 2025

10/10 Excellent

ANGIE VIVIANA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Liliana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No deberían cobrar el transporte en lancha, ya que no hay otra forma de llegar debería estar incluido dentro del paquete. No avisan eso y hasta que llegan al hotel nos cobraron. El lugar es lindo y las habitaciones son súper cómodas, pero la playa tiene mucho oleaje y piedras en el suelo, es mejor buscar las Islas del Rosario. El staff no es atento. Teníamos que pedir lo mismo a muchas personas y nadie nos atendía, especialmente los muchachos son muy groseros (éramos dos chicas viajando). Además, no realizaron ninguna actividad extra durante los dos días que estuvimos. En resumen, no recomendaría el lugar, buscaría uno en las Islas del Rosario.
Stayed 1 night in Apr 2025

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Commodities

Los precios de los productos ofrecido son elevados en comparación de precios de la ciudad, no debería cobrase descorche por el derecho a disfrutar de una copa de vino en la playa, esto ya se paga con el costos del hospedaje. (No todos los commodities se deben monetizar).
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fenix Beach

Todo excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fénix

Me encanto todo! fénix es un verdadero paraíso volveré pronto
Stayed 1 night in Apr 2025

10/10 Excellent

ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuloso
Stayed 1 night in Apr 2025

10/10 Excellent

Jhonny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paraíso fénix

Todo fue increíble, la comida es deliciosa el personal es maravilloso las instalaciones son cómodas y la actividades son dirigidas a nuestra salud y eso me encanto
Stayed 1 night in Apr 2025

10/10 Excellent

Cinthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Todo maravilloso
Stayed 1 night in Apr 2025

10/10 Excellent

liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El, yoga, la clase de baile, el servicio perfecto.
Stayed 1 night in Apr 2025

10/10 Excellent

STEP

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
La atencion es increible, la comida y bebidas deliciosas. Nos realizamos masajes y fueron increibles.
Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to just hang out on the beach and pet friendly
Stayed 4 nights in Apr 2025

10/10 Excellent

Luis, Tamarac

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great services
Stayed 3 nights in Feb 2025

10/10 Excellent

Erris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

demetrio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encantador!
Stayed 1 night in Apr 2025

8/10 Good

ilse

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place though the beach waters were not transparent like the images. I was really looking forward to my stay but overall was a little disappointed for the price. You have to go by boat so it’s not the place behind a place that you can come and go easily. When I reached out to the hotel via email to get answers, the person responding seems to have no clue. You have to take a boat either at one or five, which means that you spend two hours waiting for check-in And your day kind of gets killed. The first day waiting. Poor service. I could not get a single waiter to take my order despite their being like five people looking at their phones. That same night I had a similar problem and the next day same thing. That was a little surprising because there’s so much staff. Overall, they need to have better training for their people, but it’s a nice place. Lovely woman doing yoga was the most attentive person.. one of the days we had full construction and sound at the beach all day and that was the one day that I had designated not to work— so that was disappointing.
Stayed 1 night in Apr 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso

Todo espectacular
Stayed 1 night in Apr 2025

10/10 Excellent

Jhonny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Isla fénix

Todo fue impecable ! El mejor hotel de la isla su comodidad sus fiestas y su ambiente es increíble el personal muy amable
Stayed 1 night in Mar 2025

10/10 Excellent

Mildred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025

10/10 Excellent

lilith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fenix el mejor lugar para divertirse

Las clases de yoga y baile gueron mis actividades favoritas. En la noche hay buena musica y es un lugar excelente para conocer amigos.
Stayed 1 night in Apr 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fenix

Las instalaciones son hermosas, el personal marravilloso y todo fue una experiencia increíble desde hacer yoga disfrutar de la buena comida y la hermosa villa con piscina Me encantó su ambiente acogedor Volveré pronto
Stayed 1 night in Apr 2025

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025