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Hotel Imperial Casablanca

4.0 star property

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Photo gallery for Hotel Imperial Casablanca

Indoor pool
Sauna
Bar (on property)
Terrace/patio
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast available
  • Room service

Explore the area

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291, Bd. Mohamed V et angle Azilal, Rond-Point Shell, Casablanca, 20110
  • Place, Central Market of Casablanca
    ‪8 min walk‬
  • Place, Place Mohammed V
    ‪16 min walk‬
  • Place, Hassan II Mosque
    ‪4 min drive‬
  • Airport, Casablanca (CMN-Mohammed V)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Imperial)

Suite (Imperial) | Living area

Suite (Imperial)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Single Room, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 Twin Bed

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includes taxes & fees
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About this property

Hotel Imperial Casablanca

Luxury hotel with a full-service spa connected to a shopping center in Casablanca
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel Imperial Casablanca offers 105 accommodations with safes and designer toiletries. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include body wraps, body scrubs, detox wraps, and body treatments. The spa is equipped with a mud bath, a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Imperial Casablanca. During your stay, you'll be connected to a shopping center, and just a quick walk from Central Market of Casablanca. Free WiFi in public areas, free valet parking, and a full-service spa are available.
  • Free WiFi and wired Internet
  • Free valet parking
  • Enjoy Mediterranean cuisine while dining at Le Marius
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to mud baths, body treatments, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Central Market of Casablanca and Ecole Assimil-Formation
  • Airport and local-area shuttle service available for a fee
Hotel Imperial Casablanca offers its guests a full-service spa, an indoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A library, a terrace, and multilingual staff are also featured at the luxury Hotel Imperial Casablanca. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Casablanca hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Le Marius - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MAD 100 for adults and MAD 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Marius

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1935
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MAD 380 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MAD 100 for adults and MAD 100 for children
  • Airport shuttle fee: MAD 400 per vehicle (one way)
  • Rollaway bed fee: MAD 380 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Hotel Imperial Casablanca offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casablanca Imperial
Hotel Casablanca Imperial
Hotel Imperial Casablanca
Imperial Casablanca
Imperial Casablanca Hotel
Imperial Hotel Casablanca
Imperial Casablanca Casablanca
Hotel Imperial Casablanca Hotel
Hotel Imperial Casablanca Casablanca
Hotel Imperial Casablanca Hotel Casablanca

Hotel Imperial Casablanca Reviews

Reviews

6.6
Rating 10 - Excellent. 108 out of 635 reviews
Rating 8 - Good. 212 out of 635 reviews
Rating 6 - Okay. 136 out of 635 reviews
Rating 4 - Poor. 89 out of 635 reviews
Rating 2 - Terrible. 90 out of 635 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

aisha

Liked: Cleanliness
Disliked: Property conditions & facilities
Overall Experience:* Room:* 1/5 Cleanliness:* 5/5 (thanks to the excellent cleaning staff) Service:* 1/5 Amenities:* 1/5 I was extremely disappointed with my stay Hotel Imperial Casablanca in the deluxe room. Despite booking a premium room, I found several issues that were not addressed. These included: - No air conditioning in the room - Broken shower - No fridge in the room - Non-functional phone When I complained to the receptionist, I was given the manager's number. Unfortunately, the manager's attitude was unacceptable - rude, unresponsive, and dismissive. They hung up on me multiple times. The only positive aspect was the cleaning staff, who did an excellent job. However, given the numerous issues with the room and management's response, I would not recommend this hotel to others.
Stayed 8 nights in Aug 2025

10/10 Excellent

Maria Imee

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Cecelia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was being renovated, and there was no mention of the renovation when the booking was made on Expedia. There was no air conditioning and this is summer, when a complaint was make about the air conditioning, a standing fan was offered. The carpet along the hallway was extremely dirty and dusty from the construction. The bathroom was not cleaned and soap scum and mold was all over the shower walls and the floor. I forfeited my hard earned money and left after one night even though I had a two night booking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Oussama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good team, clean, organized, good food,

I want to thank and appreciate the manager of the hotel and the team, for the help and support provided for my parents, btw my familly will be back this weekend,
Stayed 2 nights in Jun 2025

6/10 Okay

Sudarshan, Broadlands

Travelled with family, Travelled with partner
Noisy and smoky. The room was pretty hot. The air conditioner was not working. Didn't get repaired in two days after letting them know.
Stayed 4 nights in May 2025

6/10 Okay

Youssef

Stayed 2 nights in May 2025

2/10 Terrible

Sadia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Worse then 1 star motel

One word TERRIBLE!! We have cockroaches in our room, air conditioner was not working, broken faucets, web netting in the room, bed sheets dirty, no pillow covers, there’s a table in the room but no chair, asked for a clean bed sheet - the sheet they provided was ripped. Desk Service was awful. When we brought the concerns to their attention, desk attendee said “you should have do your research before booking it”. Simply awful!!! WILL NOT RECOMMEND ANYONE STAYING THERE
Stayed 2 nights in May 2025

6/10 Okay

Mourad

Moyen

Moyen
Stayed 2 nights in May 2025

6/10 Okay

kala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

6/10 Okay

nabil, Ottawa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location but need lots of repairs
Stayed 3 nights in Apr 2025

4/10 Poor

Eugene

Disliked: Cleanliness, property conditions & facilities

Attention must be taken to these issues

The stay over night was ok but the bathroom smell awful and goes through the room. There was no mats the bathroom and the towel was not looking clean to use
Stayed 1 night in Apr 2025

6/10 Okay

Kaisarul

Liked: Staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Badr

Liked: Staff & service
Noise
Stayed 1 night in Apr 2025

2/10 Terrible

Rubén Crespillo

Stayed 2 nights in Mar 2025

6/10 Okay

gaetan

Business traveller
Disliked: Cleanliness, room comfort
Stayed 9 nights in Mar 2025

2/10 Terrible

Gamaleddine

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience. When we first entered the room, there was a bad smell until we opened the window. The bathroom door does not have a lock. Furthermore, there is visible moisture on the wall, there were no towels and the toilet was a little loose! bad service. Not recommended at all!!!!!!
Stayed 1 night in Feb 2025

2/10 Terrible

Trevor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Poor in every respect. The room was dirty (especially the bathroom). The swimming pool was inoperative throughout our stay. The Wi-Fi was inoperative in all the rooms. It was always going to be repaired "tomorrow". The room key card failed on multiple occasions necessitating constant visits to reception and much waiting for the card to be re-set. There was never an apology. One member of staff was extremely aggressive and rude. Certainly a property to avoid.
Stayed 4 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Worst Hotel Experience

There were no indication that we had to pay an extra fee per night that we ended up paying. Towels that were supposed to be in the room came the next night. The room looks bigger in the advertisement than when you enter it. It was dirty as well. There was another attempt at trying to charge another fee but had to be reminded that it was paid the first night. Worst hotel experience I've ever had.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brandon M

Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t recommend dealing with them

Stayed 3 nights in Jan 2025

4/10 Poor

Volker

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room missing towels and paper. They offered to change my room but I was to tired and they never came to replenish the paper or towels. In the shower was an opened soap container which might indicate that the bathroom was not properly cleaned.
Stayed 1 night in Jan 2025

8/10 Good

Verdali

Liked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

Igor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DISASTER

I spend over 100 nights a year in hotels worldwide, this is probably the worst I have been to. Forget the 4 stars (maybe 20 years ago). Breakfast is unpresentable, the room absolutely dirty, the reception useless. I payed 3 nights and escaped after 2. I was promised a new room twice. They were renovating the floor (which is not a fault unless you let guests leaving in the rooms and occupy the corridors). look at the pics I took and avoid this hotel. Ah: the gym opens at 10:00 and closes at 6:00. If you are a business traveller, forget about it.
corridor couch
suite bathroom
suite bathroom
in front of my room's door
Stayed 3 nights in Oct 2024

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Cheikh

Stayed 6 nights in Nov 2024