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SureStay Hotel by Best Western Rossland Red Mountain

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Rossland Red Mountain

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)
Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)
Outdoor spa tub
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Air conditioning
  • Pet-friendly

Explore the area

View in a map
1199 Hwy 3B, Rossland, BC, V0G1Y0
  • Place, Rossland Museum
    ‪2 min walk‬
  • Place, Rossland Art Gallery
    ‪15 min walk‬
  • Place, Redstone Resort Golf Club
    ‪3 min drive‬
  • Airport, Castlegar, BC (YCG)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Living Room)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Living Room)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

SureStay Hotel by Best Western Rossland Red Mountain

Hotel with free breakfast, 3-minute walk to Rossland Museum
A hot tub, laundry facilities, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an arcade/game room, free newspapers, and a banquet hall.
SureStay Hotel by Best Western Rossland Red Mountain offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. This Rossland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Rossland Red Mountain. During your stay, you're just a quick walk from Rossland Museum. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers and laundry facilities
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 3-minute walk from Rossland Museum and a 1-minute drive from Rossland Art Gallery
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. A hot tub, an arcade/game room, and ski storage are also featured at SureStay Hotel by Best Western Rossland Red Mountain. Free self parking is available.

Smoking is allowed in designated areas at this Rossland hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Hot tub
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Alpina Casa
Casa Alpina
Casa Alpina Motel
Casa Alpina Motel Rossland
Casa Alpina Rossland
Rossland Red Mt. Inn
Red Mt. Inn
Rossland Red Mt.
Rossland Red Mt. Inn Suites
SureStay Hotel by Best Western Rossland Red Mountain Hotel
SureStay Hotel by Best Western Rossland Red Mountain Rossland

SureStay Hotel by Best Western Rossland Red Mountain Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 172 out of 394 reviews
Rating 8 - Good. 151 out of 394 reviews
Rating 6 - Okay. 44 out of 394 reviews
Rating 4 - Poor. 17 out of 394 reviews
Rating 2 - Terrible. 10 out of 394 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. 1 min outside Rossland. Easy to find, rooms are clean, fresh with all the basic amenities. Good value.
Stayed 1 night in Sep 2025

10/10 Excellent

Hélène

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great as always.
Stayed 4 nights in Sep 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park
Stayed 1 night in Sep 2025

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service
Good price, clean and staff are responsive to problems.
Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, I think compact would be the best description. Served our needs.
Stayed 1 night in Sep 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

JOHN, Vernon

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great check in staff!!
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Staff & service, amenities, property conditions & facilities
Nice stay, small room but did the trick.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property is a diamond in the rough. Newly renovated rooms. Beautiful views. Clean, quiet. Excellent staff. Have stayed twice and would again. Reasonably priced. Highly recommend!!
Stayed 3 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities

Ok for a night

Was ok for one night, but room was stuffy as didnt have a window that could open. AC was loud. Breakfast was ok with limited selection.
Stayed 1 night in Aug 2025

10/10 Excellent

Dale

Stayed 2 nights in Jul 2025

10/10 Excellent

Siyao

Travelled with family
Liked: Amenities
We like this place.
Stayed 1 night in Aug 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very friendly! Beds are very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfort place to stay for a night
Stayed 1 night in Aug 2025

10/10 Excellent

Gordon

Stayed 1 night in Aug 2025

6/10 Okay

Elfrieda

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Decently clean but not quite as the pictures pictured it to be
Stayed 1 night in Aug 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Shelley

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities
Well once again the rooms were dirty and I brought along cleaning supplies to clean. My daughter’s room had blood stains right through to the sheets below. It appeared they tried to remove the stain and forgot about it. Really gross though, should have changed the top cover and not try to remove the stain. We had two rooms and both were dirty. My daughter’s room was real smelly. I brought quilts to sleep on and cover with. We went to Walmart in Trail and bought for my daughter. Most of the staff were good. There was one talkative guy. The female named Cherri was amazing. Then there was a real grumpy female. I had high hopes they had fixed their cleaning issues but that hadn’t happened, lesson learned. The continental breakfast is okay, you have to continually ask for things to be refilled and they do fill it when asked. Don’t eat the bread though. The talkative guy puts his fingers through his hair and then touches the bread, all the bread, as he is either stocking or taking away. One positive, the beds are the best I have ever slept in. Go with quite low expectations if you’re going to stay here.
Stayed 8 nights in Jul 2025

8/10 Good

Kirk

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to location, worked great for us as a place to stay while travelling through the area.
Stayed 1 night in Aug 2025

6/10 Okay

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was a roadside hotel I was happy with what I got, a clean room with comfortable beds, I would not hesitate to stay here again should the need arise. Rossland in the summer is not the greatest, restaurants were non existent we ended up eating a pogo and fries at a bar the french fries were exceptional though. The people were friendly just not a lot to due in a ski town in the summer
Stayed 1 night in Aug 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was convenient for our needs as we were there for a family reunion. Customer service in the way of a greeting/welcome could be a little warmer. We had a kitchinette which was convenient and very clean. The bedroom area is very small and I think the beds were doubles. If there had been 4 of us it would have been very cramped. Breakfast was provided but it was minimal at least not what has been provided at other Best Westerns. Overall, our stay was pleasant, quiet and Rossland is beautiful. The facility provided a clean, safe and secure place to stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds
Stayed 5 nights in Jul 2025

4/10 Poor

Irene

Disliked: Staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Irene

Travelled with family
Disliked: Staff & service, amenities
Hotel did not provide basic housekeeping, no replacement of towels, tissue paper, garbage collection, poor breakfast provided, ran out of juice, butter, pastries. Stayed over long week-end, and the facility did not appear to be prepared, although there were a number of families and construction workers as guests.
Stayed 1 night in Aug 2025

6/10 Okay

Kelsey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was not friendly at all. One of the instructions for check in on Expedia is to call ahead and they were annoyed to answer the phone and said to come in at check in time so not clear on why you need to phone to be treated rudely and then come in to check in to be treated rudely as well. The rooms were clean-ish. Meaning walls were not wiped down, showers had hair in them and there were spiders and spider webs in every corner of the room. Rooms are small with not a lot of space around the beds.
Stayed 1 night in Aug 2025