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Richmond Plaza Hotel

3.0 star property

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Photo gallery for Richmond Plaza Hotel

Lobby sitting area
Suite, 1 King Bed
Deluxe Room, 1 King Bed | Bathroom
View from room
Deluxe Room, 1 King Bed

Reviews

6.4 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
F. Sotto Drive Gorordo Avenue Cebu City, Cebu City, Cebu, 6000
  • Place, Ayala Center
    ‪13 min walk‬
  • Place, Waterfront Cebu City Casino
    ‪17 min walk‬
  • Place, SM City Cebu
    ‪3 min drive‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Richmond Plaza Hotel

Hotel with free parking, near SM City Cebu
This hotel features a restaurant, a coffee shop/cafe, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Richmond Plaza Hotel offers 42 air-conditioned accommodations with complimentary bottled water. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

During your stay at Richmond Plaza Hotel, you're just a quick walk from USC-North Campus. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 15 minutes by foot from Ayala Center and a 4-minute drive from SM City Cebu
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. The business-friendly Richmond Plaza Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cebu City hotel.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.
Richmond Plaza Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 9:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: PHP 250 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 12 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls

Policies

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 500.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PHP 250 per person
  • Airport shuttle fee: PHP 1000.00 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: PHP 1 (one-way), (up to 7 years old)
  • Rollaway bed fee: PHP 500.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Richmond Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Richmond Plaza Cebu
Richmond Plaza Hotel
Richmond Plaza Hotel Cebu
Richmond Plaza Hotel Hotel
Richmond Plaza Hotel Cebu City
Richmond Plaza Hotel Hotel Cebu City

Richmond Plaza Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 33 out of 264 reviews
Rating 8 - Good. 79 out of 264 reviews
Rating 6 - Okay. 77 out of 264 reviews
Rating 4 - Poor. 36 out of 264 reviews
Rating 2 - Terrible. 39 out of 264 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Lee

Business traveller
Liked: Cleanliness, staff & service
The staff were excellent and room cleaned every day,the hotel is a little dated and showing signs and the air con in my room was very noisy,but the location was handy for my trip,also was value for money so I would definitely stay again next time in Cebu.
Stayed 8 nights in Jun 2025

4/10 Poor

Kurt

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good Air conditioner, no hot water, no coffee
Stayed 3 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. More power outlets required
Stayed 3 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Jun 2025

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
My check in was problematic although I presented my Passport and receipt for my 2 weeks. The room I was checked in was Not cleaned and there was a bad smell coming in from the bathroom into the whole room. The air conditioner was too small for a large room like that and was always hot in the afternoons. Only,after Expedia took my complaint to the Hotel Manager thaty room was cleaned and the staff tried to give me better service! Overall I think I received 2 star and Not 3 star hotel service that I paid for?
Stayed 13 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

randy

Liked: Cleanliness, property conditions & facilities
Get place
Stayed 1 night in Apr 2025

4/10 Poor

D

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Sad room

The room had no windows only borrowed light glass blocks The AC was old very noisy and dirty No hot water The toilet flushed eith black water Very disappointing
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Amenities
# No Laundry available #Mould on grout in bathroom
Stayed 2 nights in Mar 2025

4/10 Poor

mark, paragould

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It took 3 day to fix fix the cable plus the ads that you give free potable water bottle water but you do not and reception area that had air shut off because it’s so hot they said is no customers it’s all the big lie
Stayed 1 night in Mar 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2025

4/10 Poor

Francis

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

The back hole of Calcutter!

The hotel has no facilities what so ever. You cannot even buy water. Our room has no windows! Just a very dim light so it was impossible even to read in the room. The decor was dark, the bedding was even dark brown. There was no hot water. Thankfully we had only booked one night. We will never stay there again. I must say that the staff were polite, friendly and helpful.
Stayed 1 night in Mar 2025

4/10 Poor

mark, paragould

Stayed 1 night in Mar 2025

4/10 Poor

mark, paragould

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I stay there for four days it took 3 days to fix the tv cable in the room and the app said you get free water but no they said the manager says no more free water and they’re also so damn cheap. They turn the AC off in the lobby not that I was staying in our lobby, but it took forever to check in and it is hot as hell
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Dirty

We choose Richmond because it was closer to the hospital for my mom's doc appt. But it was very poor. No foot rag after shower your foot is wet and there's no rag to dry our feet. No cups or drinking glass to use to brush our teeth. We won't be back again.
Stayed 1 night in Mar 2025

8/10 Good

Lotis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty matresses

There was cockroach wondering on the floor. The matress of the bed is dirty, a lot of stain as well as the extra bed matress. I paid 5500pesos a night it was not worth it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No Good Aircon

The room was very hot. It has an air conditioner but it's too small for a room this size. Also they installed it very low to the ground so the cold air blows straight to your feet. The staff was friendly. The location was good. The Wi-Fi was very fast. I would be willing to stay here again but I don't think that it will probably happen.
Stayed 2 nights in Jan 2025

10/10 Excellent

john paul tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, clean, and very friendly staffs
Stayed 1 night in Dec 2024

8/10 Good

Jimille

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Its old, but its clean and closed to city.
Stayed 6 nights in Dec 2024

6/10 Okay

Jonas

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
Without grab app kolinda screwed
Stayed 2 nights in Nov 2024