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Wyndham Garden Cross Lanes Charleston

2.5 star property

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Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Lobby
Restaurant
Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
102 Racer Dr, Cross Lanes, WV, 25313
  • Mardi Gras Casino
    ‪2 min drive‬
  • West Virginia State University
    ‪3 min drive‬
  • Shawnee Sports Complex
    ‪3 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(84 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(72 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property – evening/night

Sleep Inn & Suites Cross Lanes - South Charleston

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (999)
The price is €98
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Sleep Inn & Suites Cross Lanes - South Charleston

About this property

Wyndham Garden Cross Lanes Charleston

Hotel in Cross Lanes with free breakfast and a fitness center
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Wyndham Garden Cross Lanes Charleston. During your stay, you'll be within walking distance of Regal Nitro. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from West Virginia Junior College-Charleston and a few minutes from Mardi Gras Casino
  • Dogs welcome for a fee (restrictions apply)
Wyndham Garden Cross Lanes Charleston offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Barbecue grills, a vending machine, and an arcade/game room are also featured at the business-friendly Wyndham Garden Cross Lanes Charleston. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 349 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 167 out of 1005 reviews
Rating 4 - Poor. 130 out of 1005 reviews
Rating 2 - Terrible. 115 out of 1005 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was good, had problems with keys working, outer door closest to our room was blocked off, resulting in long walk
Stayed 1 night in May 2025

6/10 Okay

Stacy

Travelled with family
Disliked: Property conditions & facilities
Stay was ok. Pool area was the nicest part of the hotel. Bar and grille area dated, food filled the void, but that was about it. Staff was friendly enough. Cleanliness was not the best. Stains on the carpets, and just some things that needed to be wiped down, like doors, handles, tables. It was okay for an overnight stop.
Stayed 1 night in May 2025

6/10 Okay

Zachary

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
Good option for passing through for 1 night if you want a clean bed. Room was dingy and run down with a rip in the carpet but we did stay in a Pet room so I kinda expected that. Kids had a good time in the pool area. Towels and bedding was clean.
Stayed 1 night in Apr 2025

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room had been smoked in, A/C had rust and mold, wall paper was bubbling, carpet tiles were coming up, water stains on bathroom ceiling, hallway had stench of pot smoke. Hallway to room had carpet stains all over the place, doors to linen rooms had missing door handles.
Stayed 1 night in Apr 2025

8/10 Good

Veronica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last leg of a very long trip. The pool was beautiful, the bar/restaurant friendly and homey(localish),the room was clean, the beds very comfortable and staff was great! Updates needed, like the hallway carpeting, but overall we loved our stay. Nothing pretentious or fancy but very comfortable!

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

This was my first stay at Wyndham Gardens and it was a great experience. All areas were very clean and the employees were extremely friendly. Markayla, the bartender at the bar and grill, was very friendly and nice to everyone. I would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Cena

Travelled with pets, Travelled with partner
Disliked: Amenities
For the money we had a bed to sleep in. The hotel is in bad need of some TLC. Our toilet was not secured to the floor with the tiles busting up around it. We were placed way at the end of the hotel when they found out we had pets. While that was supposed to be a plus for access to the pet area, the entrance door “D” would not close so was not secure and the subsequent door to the hallway would bang loudly as people came and went all hours of the night. So none of us got good sleep. I wouldn’t book it again.
Stayed 1 night in Apr 2025

4/10 Poor

Randall

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this property because it has a pool. My husband was in the area for work and would be sleeping during the day, so I was going to relax by the pool. It was closed. Should have been on the website as being closed. Our TV did not work. The outlets in the bathroom did not work. It had a musty smell in the room. The breakfast was good. Will call a hotel next time I am looking for a certain thing on their property. They really need to update the property.
Stayed 2 nights in Apr 2025

2/10 Terrible

Lora

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not look clean
Stayed 2 nights in Apr 2025

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm so disappointed.My daughter had her dance competition last weekend, I booked this hotel to stay while we were down there.Check in day around noon I heard there pool was down
Stayed 1 night in Apr 2025

6/10 Okay

Justin

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Rahul

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Please make sure to call and confirm their amenities are open and working. Not kids friendly. Nothing to do for kids. Location is convenient !!
Stayed 2 nights in Apr 2025

4/10 Poor

Jerry

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing. The inside pool wasn’t even open and didn’t even have hot water to shower
Stayed 1 night in Apr 2025

4/10 Poor

Jennifer, Chicago

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Skip this place! Very dirty and not well kept up. Plus the pool was unavailable our whole stay due to algae - which basically means they have not been maintaining it! Halls are dirty and several rooms had broken out locks (whatever that means?!). Room itself dirty and barely cleaned. Gross! If we hadn't arrived so late we would have moved to somewhere else. The only reason not a 1 star was the staff was very nice. The dining room staff was very kind and helpful with our kids and even front desk staff late at night was trying her best. I don't think its the staff, I think its the owner who doesn't seem to care to keep up the hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Amenities, property conditions & facilities
Great property for the price
Stayed 1 night in Mar 2025

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down not any better than a motel 6. Ran out of breakfast at 0900 due to staff smoking. Very unprofessional. Will not stay there again.
Stayed 1 night in Mar 2025

6/10 Okay

Megan

As I walked in to check in the front desk clerk and a lady were fighting over the pool. He had evidently cursed at her and she was not having it. He apologized, but this was my first impression. I booked a double king room, got a room with 1. There was a BIG DOG in the room beside us that barked the ENTIRE time we were there to the point I started yelling in the hallway and had to call the front desk. Never stopped. They said they must have left the dog in the room, don’t allow them to stay then. Nobody wants to deal with that. I didn’t. It started barking at 4 am and continued until check out. Parking lot is creepy on the back side. We parked out front.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was delightful
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty.

The rooms were really dirty. They put us in one that had old mushrooms and food on the floor. Really stained bed coverings. No bags in trash cans. Several carpet beetles on one of the beds. The toilet wasnt wiped clean at all. The lady at the desk was really friendly and tried to help us by moving us to a room cleaned by a different housekeeper. It was better, but not great. There was dog hair stuck all over fridge and people hair all over bathroom floor. Also some purple and green stuff stuck to the bathroom shelf. Maybe soap? Also, stuff happens, but the pool was also closed for an issue. I wish they would somehow let people know when things like that happen. They also refused to get us a refund so we could stay somewhere else. We stayed at 4 hotels over our trip. This was the most expensive- and the only bad experience we had. Which is too bad because the hotel is quite nice looking otherwise.
Stayed 1 night in Mar 2025

4/10 Poor

Jessica

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was very dirty/gross. This was the worse hotel we've ever stayed in that was this dirty. The bathroom wasn't clean at all. The bedding was stained, there was a musty odor and gross around the windows. We asked for an extra blanket and there weren't any left.
Stayed 1 night in Mar 2025

10/10 Excellent

Joni

Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and the stay was nice
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kiddos loved the pool area. The staff was friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Stayed 1 night in Mar 2025