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Hampton Inn by Hilton Concord/Kannapolis

2.5 star property

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Photo gallery for Hampton Inn by Hilton Concord/Kannapolis

Lobby
In-room safe, desk, laptop workspace, free WiFi
Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
612 Dickens Pl Ne, Concord, NC, 28025
  • Place, The Dale Trail
    ‪7 min walk‬
  • Place, Charlotte Motor Speedway
    ‪14 min drive‬
  • Place, Spectrum Center
    ‪27 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

32-inch LCD TV with cable channels, TV

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

32-inch LCD TV with cable channels, TV

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn by Hilton Concord/Kannapolis

This smoke-free hotel features a fitness center, a seasonal outdoor pool, and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a meeting room, and dry cleaning. Housekeeping is available on request.
Hampton Inn by Hilton Concord/Kannapolis offers 101 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Concord hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn by Hilton Concord/Kannapolis. During your stay, you're just a quick walk from The Dale Trail. Free breakfast, free WiFi in public areas, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 7 minutes by foot from The Dale Trail and a 4-minute drive from Atrium Health Cabarrus
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn by Hilton Concord/Kannapolis offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Hampton Inn by Hilton Concord/Kannapolis also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Concord hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 5.12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Concord/Kannapolis
Hampton Inn Concord/Kannapolis Concord
Hampton Inn Concord/Kannapolis Hotel
Hampton Inn Concord/Kannapolis Hotel Concord
Hampton Inn Hilton Concord/Kannapolis Hotel Concord
Hampton Inn Hilton Concord/Kannapolis Hotel
Hampton Inn Hilton Concord/Kannapolis Concord
Hampton Inn Hilton Concord/Kannapolis
Hampton Inn by Hilton Concord/Kannapolis Hotel
Hampton Inn by Hilton Concord/Kannapolis Concord
Hampton Inn by Hilton Concord/Kannapolis Hotel Concord

Hampton Inn by Hilton Concord/Kannapolis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 443 out of 922 reviews
Rating 8 - Good. 270 out of 922 reviews
Rating 6 - Okay. 105 out of 922 reviews
Rating 4 - Poor. 61 out of 922 reviews
Rating 2 - Terrible. 43 out of 922 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jalessa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy check in, courteous staff, nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Annette

Stayed 2 nights in Nov 2025

2/10 Terrible

Alyssa

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Long time Hilton Honors member and Regular business traveler. Stayed at this location 3 times this year, because of location for the work I have to preform, I thought that maybe the first stay was crappy because of time of year (July near Race weekend), but after this weekend I will avoid this location like a person on fire to a tank of gasoline. They charge a fee for parking even though they have ample parking, the cleanliness is sub par, the front desk person (Not Sure if male or female) was condescending, and had a attitude. I assume they are busy because of the close proximity to the high way, FIND ANOTHER PLACE TO STAY, IS MY RECOMMENDATION!!!!
Stayed 2 nights in Nov 2025

4/10 Poor

Julia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was horrible.
Stayed 1 night in Nov 2025

4/10 Poor

Cady

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No hot water
Stayed 3 nights in Oct 2025

10/10 Excellent

Euricka

Stayed 1 night in Nov 2025

8/10 Good

Dawaylla

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, amenities great, rooms could have been cleaner (walls) but were stay able. Breakfast was delicious! Great free snacks available at the front desk all day.
Stayed 3 nights in Oct 2025

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Pollyanna couldn’t have been more friendly and efficient. The room was very clean. It took me a while to figure out that the clothes closet was behind the window curtain. For a single person that works
Stayed 1 night in Nov 2025

6/10 Okay

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking fee. No one informed me there was a parking fee and charged me at the end of my stay. That left a bad taste in my mouth.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sherry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm a regular at this property. I love the location. The staff is always friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Cassandra

Stayed 1 night in Oct 2025

10/10 Excellent

Marla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

4/10 Poor

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room needed updating. Carpet, furniture, shower all needed work. Furniture in lounge area needs replacing.
Stayed 2 nights in Oct 2025

6/10 Okay

Selma

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Run down, outdated hotel. Staff was very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Sherry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here regularly for work. Nice and comfortable. Staff is always nice
Stayed 1 night in Sep 2025

4/10 Poor

Shari

Travelled with family
Disliked: Cleanliness, amenities
Probably won’t stay here again. Upon arrival to our room, there was no bedding for the pullout and there were no towels or toilet paper in the bathroom. Couldn’t take part in the breakfast because of a very large group of people (at least 40 or more) that took up the entire area and were rude and obnoxious. They made a huge mess and completely wiped out all the food and drink.
Stayed 1 night in Aug 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the area, very quiet and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Ken

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in we were told plumbing was done and possible dirty water… the issue was the water was clear but the hot water was scalding burning my wife’s hands. I advised the front desk and they were very casual about it stating they would notify appropriate persons. Toilet was vey low to floor as well. Beds were extremely soft and sagging. TV was old and picture had continuous light in center. At breakfast, ants crawling on our table. Best part of trip was the coffee. Nicest person there was cleaning employee I spoke with on elevator.
Stayed 1 night in Aug 2025

4/10 Poor

Jarius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot water took 30 mins to come on

Overall it was good but I wasn’t happy they had hot water issues you got to run the water 30 mins for it to get hot I really could’ve just stayed home in that case I just want half my money back or something on the stay
Stayed 1 night in Aug 2025

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed for two days and didn't have hot water.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities
Lobby is nice. Front desk is friendly. The rooms could use some updating. Shower was in rough shape. Lots of caulk and patches.
Stayed 3 nights in Jul 2025