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Sonesta Simply Suites Charlotte University

3.0 star property

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Photo gallery for Sonesta Simply Suites Charlotte University

Full-sized fridge, microwave, stovetop, dishwasher
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
8812 University East Dr, Charlotte, NC, 28213
  • Place, Reedy Creek Nature Center and Preserve
    ‪2 min drive‬
  • Place, University of North Carolina at Charlotte
    ‪3 min drive‬
  • Place, Spectrum Center
    ‪14 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility/Hearing One Bedroom)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Accessible (Mobility/Hearing One Bedroom)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed (Studio)

8.4 out of 10
Very good
(64 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

7.2 out of 10
Good
(14 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta Simply Suites Charlotte University

Hotel in Charlotte with free parking
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Sonesta Simply Suites Charlotte University offers 122 accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Charlotte University. During your stay, you'll be close to University of North Carolina at Charlotte. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from University of North Carolina at Charlotte and 15 minutes from Spectrum Center
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Charlotte University. Self parking is free.

This 3-star Charlotte hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after regular check-in hours can use the guest phone in the lobby for assistance with check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 PM and 3:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Charlotte-University
Candlewood Suites Hotel Charlotte-University
Candlewood Charlotte
Candlewood Suites - Charlotte University Hotel Charlotte
Charlotte Candlewood Suites
Candlewood Suites Charlotte-University Apartment
Apartment Candlewood Suites Charlotte-University Charlotte
Charlotte Candlewood Suites Charlotte-University Apartment
Apartment Candlewood Suites Charlotte-University
Candlewood Suites Charlotte-University Charlotte
Candlewood Suites Charlotte University
Candlewood Suites Apartment
Candlewood Suites
Candlewood Suites Charlotte University
Sonesta Simply Suites Charlotte University Hotel
Sonesta Simply Suites Charlotte University Charlotte
Sonesta Simply Suites Charlotte University Hotel Charlotte

Sonesta Simply Suites Charlotte University Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 461 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 106 out of 1003 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Summer

It was OK, I was
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Room was clean and spacious. Pillows leave a little to be desired. Check in persons were exceptional, kind and courteous. Would stay here again
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was exactly what we were looking for.
Stayed 3 nights in Nov 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Broken dryers, strong odor but quiet safe location
Stayed 5 nights in Oct 2025

10/10 Excellent

Marc

Good
Stayed 1 night in Nov 2025

4/10 Poor

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell in the room was foul. The furniture was in very poor condition, the kitchenette had glue holding some of its features together. It was a poor showing overall.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stefanie

Stayed 2 nights in Oct 2025

10/10 Excellent

Cristyal

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything needed was in the room. It was clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

icilma

The staff are nice, help u out with anything The room are spotless and overall service is excellent
Stayed 11 nights in Oct 2025

2/10 Terrible

Maya

Stayed 2 nights in Oct 2025

10/10 Excellent

Cedrick

Liked: Cleanliness, staff & service
Great they are very nice and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Rayshawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

usama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great manager
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, updated room and service was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Kamarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Trevor

Stayed 2 nights in Oct 2025

2/10 Terrible

Delion

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I am disappointed at how Expedia chose to handle this reservation. The room I received was not the room I reserved. I mentioned it to the front desk clerk, and of course, he said he couldn't help cause I booked via a third party vendor. I contacted Expedia and their response was it was what Sonesta provided. It's always someone else's fault. All I wanted was to be refunded the difference between the room I booked and the one I received ($60). I even provided photographs to the representative. To make matters worse, I encountered FOUR roaches in my room. One in the morning and three in the evening. A big one, medium one and small. It was like papa, momma and the baby. A whole family reunion. I did bring this matter to the attention of the front desk both times. I had stayed at this place once before but after this bad experience, not again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneshia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice clean and quiet!
Stayed 2 nights in Oct 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good clean room, full fridge, needs better lighting.
Stayed 2 nights in Sep 2025

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and clean rooms
Stayed 5 nights in Oct 2025

10/10 Excellent

Kahtia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, would stay again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff was very friendly. The hotel and room was very clean and the hotel guests were quiet. However, the appliances and room decor could use some updating, it was very dark in the rooms.
Stayed 3 nights in Oct 2025

10/10 Excellent

Danielle, Baltimore

Stayed 1 night in Oct 2025

6/10 Okay

Lynne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast. Rooms were spacious. Room smelled terrible of smoke, there was a bunch of hair on the floor in the bathroom, the make up wipe in the packet was used, there were stains on the couch, the elevator han abrupt drop, and ants invaded my car in the parking lot and I'm still dealing with them almost a week later. Stay somewhere else.
Stayed 1 night in Sep 2025