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DoubleTree by Hilton Chicago - Arlington Heights

4.0 star property

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Photo gallery for DoubleTree by Hilton Chicago - Arlington Heights

Indoor pool
Suite, 1 King Bed, Balcony | Living area
Lobby sitting area
Presidential Suite, 1 King Bed, Non Smoking
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
75 W Algonquin Rd, Arlington Heights, IL, 60005
  • Place, OSHA Training Institute
    ‪10 min walk‬
  • Place, Heritage Park
    ‪19 min walk‬
  • Place, Schaumburg Convention Center
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(66 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Accessible, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Suite, Accessible, Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Two Double Room

  • Sleeps 4
  • Free Wi-Fi

King Suite with Balcony

  • Sleeps 2
  • Free Wi-Fi

Presidential Suite

  • Sleeps 2
  • Free Wi-Fi

Two Double Suite with Sofa Bed

  • Sleeps 4
  • Free Wi-Fi

Mobility and Hearing Accessible Two Double Room with Bathtub

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible King Room with Bathtub

  • Sleeps 2
  • Free Wi-Fi

Mobility Accessible Two Double Room with Bathtub

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2
  • Free Wi-Fi

Mobility Accessible Premium King Room with Roll in Shower

  • Sleeps 2
  • Free Wi-Fi

Hearing Accessible Two Room Two Double Suite

  • Sleeps 4
  • Free Wi-Fi

Hearing Accessible Two Room King Suite with Balcony

  • Sleeps 2
  • Free Wi-Fi

King Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(56 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

DoubleTree by Hilton Chicago - Arlington Heights

An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
DoubleTree by Hilton Chicago - Arlington Heights offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Chicago - Arlington Heights. During your stay, you'll be close to LEGOLAND® Discovery Center. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Birch River Grill
  • Buffet breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • 5 minutes by car from Schaumburg Convention Center and 6 minutes from Woodfield Mall
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Chicago - Arlington Heights offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 11 meeting rooms. Event space at this hotel measures 8600 square feet (799 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Chicago - Arlington Heights. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Arlington Heights hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Birch River Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Birch River Grill

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (8,600 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (119 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Arlington Heights Chicago
DoubleTree Hilton Chicago Arlington Heights
DoubleTree Hilton Hotel Arlington Heights Chicago
Doubletree Arlington Heights
DoubleTree Hilton Chicago Arlington Heights Hotel
Doubletree Chicago Arlington Heights
DoubleTree by Hilton Chicago - Arlington Heights Hotel

DoubleTree by Hilton Chicago - Arlington Heights Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 524 out of 1008 reviews
Rating 8 - Good. 182 out of 1008 reviews
Rating 6 - Okay. 145 out of 1008 reviews
Rating 4 - Poor. 71 out of 1008 reviews
Rating 2 - Terrible. 86 out of 1008 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Selena

Stayed 1 night in Jan 2026

10/10 Excellent

justin

Stayed 1 night in Jan 2026

6/10 Okay

Garry

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Attended conferences here a few times. Always the same problems, so management obviously don't listen! Comfortable rooms. Pool was closed for maintenance until the last day (but no discount?), the day we could use it the pool area was freezing cold! The bar had no draft beers or drinks due to broken equipment (we heard it had been broken for several weeks!). They offer a happy hour on draft beers (but no discounts on bottles despite not having any draft beer for the entire stay!) The bar is unbelieveably under staffed, often only one person, sometimes two. Which is crazy when hotel is full for a conference. Often took 20-30 minutes to get served! Lunch was organised for the conference attendees. Very lacking in vegetarian options. Those tended to run out early. They couldn't cater for the number of people. The last day they even ran out of fries! They substituted chips (to go with burgers - a joke!) Sunday nights the bar shuts before 9:00 pm - a virtually full hotel that couldn't then get a drink, we all had to get Uber eats to purchase alcohol to have drinks in the foyer! A potentially good hotel, but so badly run!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cool
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. The man who was at the bar on the evening of the 7th was very kind and attentive. I unfortunately forgot to ask his name but, i think he needs to be recognized. Thank you.
Stayed 1 night in Jan 2026

10/10 Excellent

Kate

Stayed 2 nights in Dec 2025

8/10 Good

Brittany

Stayed 1 night in Jan 2026

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What stood out was that nothing stood out, it was perfect! Totally excellent experience!
Stayed 3 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Love location and ambiance
Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2025

8/10 Good

Manzar

Stayed 4 nights in Dec 2025

8/10 Good

Chenoa

Liked: Cleanliness, amenities, property conditions & facilities
Room was great hostess seemed as if she was aggravated or didn’t want to be at work!
Stayed 1 night in Dec 2025

2/10 Terrible

Ivan

Travelled with family
Disliked: Staff & service
Even though we gave clear and valid reasons why we had to postpone our reservation, they would not allow us to reschedule to the following weekend. They also refused to give us a voucher or refund. Complete lack of understanding and flexibility towards guests.
Stayed 1 night in Dec 2025

10/10 Excellent

Cecilia

Stayed 1 night in Dec 2025

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff was courteous.
Stayed 1 night in Dec 2025

2/10 Terrible

Claire

Disliked: Property conditions & facilities
It's a decent enough hotel, but I cannot stress enough how terrible the service was. I was awoken at 7 a.m. by a phone call from the front desk that I (obviously) didn't answer. So in response, they sent someone to my room who knocked on my door, and then proceeded to TRY TO ENTER, by unlocking the locked door. Luckily I had the top latch locked so they couldn't get in, but as a solo female traveller I found this experience VERY frightening. At that point, there was no way I was going back to sleep, so I decided to get ready for my day. 30 minutes later, they came back to my door. I opened it (with the top latch still locked) and said "can I help you with something?" and this man simply asked "we're just wondering when you're planning on leaving", to which I replied "I don't know". Their check-out time is 12pm, so it's absolutely ridiculous of them to torment me at 7 in the morning wondering when I am leaving. 2 star rating is solely because the shower is one of the best showers I've ever had in a hotel. Awful, awful service, especially for solo female travellers!
Stayed 1 night in Dec 2025

10/10 Excellent

Lazeric

Stayed 1 night in Dec 2025

8/10 Good

Ryan

Stayed 2 nights in Dec 2025

10/10 Excellent

Staci

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Nov 2025

10/10 Excellent

Ivone Edwiges Barraza

Liked: Cleanliness, property conditions & facilities
Exelente
Stayed 2 nights in Dec 2025

6/10 Okay

Donnita

Stayed 2 nights in Dec 2025

2/10 Terrible

Eric

Stayed 1 night in Dec 2025