Hilton Garden Inn Chicago Central Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Central Loop

Restaurant
Garden
2 bars/lounges
Restaurant
In-room safe, desk, laptop workspace, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
245 S Franklin St, Chicago, IL, 60606
  • Place, Skydeck Ledge
    ‪2 min walk‬
  • Place, 311 S Wacker Dr
    ‪2 min walk‬
  • Place, Willis Tower
    ‪2 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Room, 1 King Bed

9.8 out of 10
Exceptional
(32 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Roll-In Shower)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Landmark View)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(69 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Landmark View)

9.2 out of 10
Wonderful
(40 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Landmark View)

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Roll-In Shower)

  • City view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Chicago Central Loop

Hotel with 2 restaurants, steps from Willis Tower
Along with 2 restaurants, this hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hilton Garden Inn Chicago Central Loop offers 135 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Hilton Garden Inn Chicago Central Loop's great location. During your stay, you're just a quick walk from Willis Tower. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a 24-hour business center, 2 meeting rooms, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Willis Tower and 14 minutes by foot from Millennium Park
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hilton Garden Inn Chicago Central Loop also features a fitness center, a television in a common area, and an elevator. Parking is available for a fee.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Hilton Garden Inn Chicago Central Loop has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 75 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Covered self parking fee: USD 75.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Chicago Central Loop
Hilton Garden Inn Chicago Central Loop IL
Hilton Garden Inn Chicago Central Loop Hotel
Hilton Garden Inn Chicago Central Loop Chicago
Hilton Garden Inn Chicago Central Loop Hotel Chicago

Hilton Garden Inn Chicago Central Loop Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 933 out of 1297 reviews
Rating 8 - Good. 225 out of 1297 reviews
Rating 6 - Okay. 79 out of 1297 reviews
Rating 4 - Poor. 20 out of 1297 reviews
Rating 2 - Terrible. 40 out of 1297 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Stayed 4 nights in Nov 2025

6/10 Okay

Ki-Deok

Liked: Cleanliness, staff & service, amenities
The room was clean, and the staff were very friendly and accommodating. However, the room heater was limited to a maximum temperature of 74°F and only cycled on briefly every hour or so for a couple minutes. As a result, the room became quite cold at night, and I didn’t sleep very well because of it.
Stayed 1 night in Nov 2025

8/10 Good

Joshua

Stayed 2 nights in Nov 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Desk clerk very kind and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was really nice! Staff was great. Loved our stay! Only thing was the bathroom not having a proper door. It was a sliding door that didn’t fully close. A bit more privacy for a bathroom is always nice. Maybe not all the rooms are like this.
Stayed 3 nights in Nov 2025

4/10 Poor

john

Liked: Cleanliness
Disliked: Property conditions & facilities
It's two hotels and poorly explained as to how that works (one person at the front desk, when I was asking where a pick-up entrance was said: "you're in the wrong hotel"! When I asked why he had a shirt on the stated 'my hotel', he said 'it was the luck of the draw'. Went to the bar and, although it wasn't very busy, stood there for about 3-4 minutes before the bartender acknowledged me and asked what I wanted. Ad shows a lawn in front of the Hilton Garden, but apparently one had to go over to 'the other' hotel and go up 3 floors before you could see what was advertised (my room looked into the butt in of several buildings that came together behind it).
Stayed 2 nights in Nov 2025

10/10 Excellent

juan

Stayed 1 night in Nov 2025

10/10 Excellent

Anissa

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
N/a
Stayed 1 night in Nov 2025

10/10 Excellent

Melva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room it smelled really nice, great location, friendly staff, and very comfortable bed! This may be my go to spot for Chicago visits.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anders

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern room was clean and bed was comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Georgina

Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Johnny

Stayed 1 night in Nov 2025

10/10 Excellent

Artisha

Liked: Cleanliness, amenities, property conditions & facilities
Five stars all around
Stayed 1 night in Nov 2025

10/10 Excellent

Tia

Liked: Cleanliness, amenities, property conditions & facilities
Nice room! Nice location!
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Stayed 1 night in Nov 2025

10/10 Excellent

Kiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite and the room was very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Antoinette

Stayed 1 night in Jul 2025

10/10 Excellent

Lindsey

Stayed 2 nights in Oct 2025

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel. Keep in mind the location is kinda out of the way of the tourist areas but we didn’t mind the whole city is super walkable. Lots of food options right downstairs. For the price this hotel was above expectations. Felt super safe and the staff were super friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Oct 2025