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Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

Exterior
Exterior
Desk, laptop workspace, soundproofing, iron/ironing board
Free daily buffet breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
7247 North Waukegan Road, Niles, IL, 60714
  • Place, Bowlero Niles
    ‪3 min walk‬
  • Place, Kiddie Kingdom
    ‪6 min walk‬
  • Place, Tam O'Shanter Golf Course
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(93 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.2 out of 10
Wonderful
(10 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(74 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(15 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.0 out of 10
Very good
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

8.4 out of 10
Very good
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Room amenity

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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Reception
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About this property

Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

Hotel in Niles with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Chicago North Shore - Niles by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Chicago North Shore - Niles by IHG gets good marks from our customers. During your stay, you'll be close to Donald E. Stephens Convention Center. Free WiFi in public areas, free self parking, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 15 minutes by car from Wrigley Field and 9 minutes from Allstate Arena
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 1404 square feet (130 square meters) and includes conference space. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Chicago North Shore - Niles by IHG. Self parking is free.

This Niles hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,404 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chicago North Shore Niles Motel
Holiday Inn Express Chicago North Shore Niles
Holiday Inn Express Chicago North Shore Niles Hotel
Holiday Inn Express Chicago North Shore Hotel
Holiday Inn Express Chicago North Shore Niles Hotel
Holiday Inn Express Chicago North Shore Hotel
Holiday Inn Express Chicago North Shore Niles
Holiday Inn Express Chicago North Shore
Hotel Holiday Inn Express & Suites Chicago North Shore - Niles
Holiday Inn Express & Suites Chicago North Shore - Niles Niles
Holiday Inn Express Suites Chicago North Shore Niles
Traveler's Inn
Express Chicago Shore Niles
Holiday Inn Express Suites Chicago North Shore Niles
Holiday Inn Express Suites Chicago North Shore Niles by IHG

Holiday Inn Express & Suites Chicago North Shore - Niles by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bianca Denisa

Liked: Cleanliness, amenities, property conditions & facilities
So happy the room was clean, the bed was so comfortable and the breakfast was nice and hot! Super happy with our stay !
Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Robin

Breakfast was nice.
Stayed 2 nights in Oct 2025

4/10 Poor

Ruchi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed there 2 nights and didn’t get room service. And called front desk multiple times they don’t answer phone instead they hung up call 5 times - 8pm and also 3am in the morning ! Breakfast was great ! Location was nice. Customer serviced sucked
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabrielle

Stayed 1 night in Oct 2025

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had no towels when I checked in except for a few hand towels. They corrected that quickly. The fitness facility had just a couple of towels. The eggs in the breakfast fridge had ice crystals, there was one bruised banana. Overall, the hotel was clean and comfortable, they just need to pay a little more attention to the details.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sherrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely love the coffee. Ive stayed here before and wasn't a fan of the coffee. Now its awesome
Stayed 1 night in Nov 2025

8/10 Good

Lael, Bloomington

Stayed 1 night in Nov 2025

10/10 Excellent

Choongho

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Stayed 1 night in Oct 2025

10/10 Excellent

Michele, Albuquerque

Stayed 3 nights in Nov 2025

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
Super !
Stayed 1 night in Nov 2025

2/10 Terrible

Mike

Horrible customer service
Stayed 1 night in Oct 2025

10/10 Excellent

Pa Nhia

Travelled with group
Liked: Cleanliness, amenities
The room was great, except for the door to the room. There was at least half an inch gap between the door and floor in one corner, which did not help with noise or privacy.
Stayed 1 night in Nov 2025

10/10 Excellent

Derrick

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

William

Clean.comfortable, quiet. Professional staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness
All of the above
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was really clean, breakfast was good. Really good coffee, and I’m picky about that!
Stayed 1 night in Oct 2025

2/10 Terrible

Montae

We were assigned the wrong room the tv was not working properly. The front desk worker was not so helpful. Housekeeping cleaning the room next door but was standing outside our room talking to loud. They tried to come check us out early after I done already spoke to the front desk housekeeping came knocking at our door disturbing our sleep as they woke us up mid sleep I told them we were still sleeping I will not be booing here agin and would be advising other do the same !.
Stayed 1 night in Oct 2025

10/10 Excellent

Beth

Stayed 1 night in Oct 2025

10/10 Excellent

Terral

Travelled with partner
Liked: Amenities
Room was big and very comfortable. Would definitely stay there again
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds, and the staff is quick to remedy any issues! Great stay!
Stayed 5 nights in Oct 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was incredibly friendly! Would come back again in a heartbeat!
Stayed 6 nights in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Oct 2025

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean facility, comfortable and friendly staff.
Stayed 2 nights in Oct 2025