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Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

Exterior
Free daily buffet breakfast
Exterior
Suite, 2 Queen Beds
Property amenity

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
7247 North Waukegan Road, Niles, IL, 60714
  • Rivers Casino
    ‪8 min drive‬
  • Donald E. Stephens Convention Center
    ‪9 min drive‬
  • Allstate Arena
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, laptop workspace, soundproofing

Standard Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Room amenity

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(88 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications)

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(71 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

8.8 out of 10
Excellent
(14 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed

8.8 out of 10
Excellent
(14 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Hearing Accessible

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Accessible Bathtub (Communications)

8.4 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 6
  • 1 King Bed

Similar properties

Meeting facility

Holiday Inn Chicago North Shore by IHG

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (1318)
The price is €132
for 1 room
includes taxes & fees
17 Aug - 18 Aug
Holiday Inn Chicago North Shore by IHG

About this property

Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

Hotel in Niles with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Chicago North Shore - Niles by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Chicago North Shore - Niles by IHG gets good marks from our customers. During your stay, you'll be close to Donald E. Stephens Convention Center. Free WiFi in public areas, free self parking, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by car from Northwestern University and 14 minutes from Wrigley Field
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 1404 square feet (130 square meters) and includes conference space. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Chicago North Shore - Niles by IHG. Self parking is free.

This Niles hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,404 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chicago North Shore Niles Motel
Holiday Inn Express Chicago North Shore Niles
Holiday Inn Express Chicago North Shore Niles Hotel
Holiday Inn Express Chicago North Shore Hotel
Holiday Inn Express Chicago North Shore Niles Hotel
Holiday Inn Express Chicago North Shore Hotel
Holiday Inn Express Chicago North Shore Niles
Holiday Inn Express Chicago North Shore
Hotel Holiday Inn Express & Suites Chicago North Shore - Niles
Holiday Inn Express & Suites Chicago North Shore - Niles Niles
Holiday Inn Express Suites Chicago North Shore Niles
Traveler's Inn
Express Chicago Shore Niles
Holiday Inn Express Suites Chicago North Shore Niles
Holiday Inn Express Suites Chicago North Shore Niles by IHG

Holiday Inn Express & Suites Chicago North Shore - Niles by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Piotr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area to stay night at free parking
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Stayed 4 nights in Apr 2025

2/10 Terrible

Kristine

Travelled with partner
Disliked: Staff & service
We had a confirmed reservation through Expedia and when we got to the property near 12:00 AM, we were told that they had overbooked and they had no room for us. They didn’t offer another property or anything.
Stayed 1 night in May 2025

6/10 Okay

John

Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Ruth Wangari

Stayed 6 nights in Apr 2025

4/10 Poor

MariaElena

Travelled with family
Disliked: Property conditions & facilities
I liked that I just had to go about 4 blocks around the hotel to reach the North Branch Trail System and run 6 miles on a nice paved trail among only pedestrian and bikes, I had to cross very few streets while on the trail. Other than that the hotel fell short of expectations. The first room that was assigned to me was so smelly that I had to request to be moved to another one, which was straightforward. The water in the shower was only lukewarm even in the warmest position. At night the people next door were very noisy, and when I was already in bed around 11:00PM they opened the side door (that could communicate both rooms if requested) and a woman walked into my room. The staff had failed to lock the door on my side, which I immediately did after the woman apologized and left my room. When it was time to check out, there was no staff at the front desk, and I just left my key card in a box labeled for that purpose.
Stayed 2 nights in Apr 2025

10/10 Excellent

nathaniel

Stayed 1 night in Apr 2025

10/10 Excellent

Claudia

Liked: Amenities, property conditions & facilities
Very quiet and super clean!!
Stayed 1 night in Apr 2025

6/10 Okay

Peter

Travelled with family
Disliked: Room comfort
The hotel is nice. The suburb of Niles is nice. And it’s easy to get in and out of. The issue we ran into on our stay is that the hotel put something on the shower faucet handle to limit how warm we could make the water. There were quick, cool showers all around. It will make us consider if we return again to this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for our first time visit to Chicago wasn’t to far away and the breakfast was delicious
Stayed 5 nights in Apr 2025

8/10 Good

Ed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast and WiFi
Stayed 4 nights in Apr 2025

8/10 Good

Elaine

Stayed 2 nights in Apr 2025

10/10 Excellent

Travis

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Average

I had tried calling for over a week before our stay to get some information, without anyone ever picking up the phone. No hair dryer in the room, had to ask. Only 1 roll of toilet paper for 3 people. Only 2 towels. Asked for more and were never brought any. I requested a mobility stool for the shower and the first person I asked said they didn't have any. The housekeeper was still cleaning our room when we checked in, we asked her and she said to ask the front desk again. Later on we asked again when somewlse was working. He told us he would bring something up soon. He brought me a outdoor patio side table to use thay not only didn’t fit but could have been a major liability for the hotel if I had of used that. Food was ok. Pool water looked like a swamp. Was clean and descent location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Concetta

Stayed 1 night in Mar 2025

10/10 Excellent

xuelei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
It was pleasant to stay there.
Stayed 2 nights in Apr 2025

6/10 Okay

osama

Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Lawanda Elaine

Travelled with group
Liked: Amenities, property conditions & facilities
Jeremy was extremely helpful and friendly. Felt very safe there.
Stayed 1 night in Apr 2025

10/10 Excellent

Lyon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator on the left side: Lobby button was half-broken and non-responsive. Please fix it. The building needs more entrance/exit points on the side.
Stayed 2 nights in Apr 2025

2/10 Terrible

Keianna

Very disappointed with Holiday Inn Express Niles Chicago and Expedia. I have booked with both of you for years and the fact that you all would lie and not give me a refund is terrible customer service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ellen

Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Clean rooms and bathrooms. For free, breakfast was pretty good
Stayed 3 nights in Mar 2025