Room Mate Aitana, Amsterdam

4.5 star property

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Photo gallery for Room Mate Aitana, Amsterdam

Enjoy stunning views of the water from our rooftop terrace, accessible to all guests.
Stunning waterfront views of the city's modern architecture.
Enjoy waterfront views from the contemporary building with glass windows and a unique design.
Relax in the stylish lobby, featuring a reception desk with a clear view of the street, comfortable seating, and a unique geometric wall design.
Enjoy a city view from the comfort of your room, with a chair and table perfect for relaxation or work.

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Air conditioning

Explore the area

Map
IJDok 6, Amsterdam, 1013
  • Anne Frank House
    ‪15 min walk‬
  • Dam Square
    ‪17 min walk‬
  • Van Gogh Museum
    ‪7 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪20 min drive‬

Room options

Superior Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(33 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room

9.0 out of 10
Wonderful
(27 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Room, 1 Queen Bed (Cosy)

8.8 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(68 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, City View

9.0 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Double Room

9.4 out of 10
Exceptional
(17 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, Corner

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Room Mate Aitana, Amsterdam

Waterfront hotel with a fitness center and a 24-hour front desk
A fitness center, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Room Mate Aitana, Amsterdam offers 284 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 37-inch Smart televisions come with cable channels and Netflix.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Room Mate Aitana, Amsterdam's great location. During your stay, you're just a quick walk from Keizersgracht. Enjoy features like free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from The 9 Streets and a few minutes from Passenger Terminal Amsterdam
Public spaces have free WiFi. A business center and 7 meeting rooms are available. You can enjoy a drink at the bar/lounge. A fitness center, a terrace, and a vending machine are also featured at the luxury Room Mate Aitana, Amsterdam. Parking is available for a fee.

This 4.5-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to noon and on weekends from 7:30 AM to noon.
Ijdock - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 40 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:30 AM to noon on weekends; EUR 24.50 for adults and EUR 24.50 for children
  • A bar/lounge

Restaurants on site

  • Ijdock

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2013
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 24.50 for children
  • Self parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Aitana Room Mate
Room Mate Aitana
Room Mate Aitana Amsterdam
Room Mate Aitana Hotel
Room Mate Aitana Hotel Amsterdam
Room Mate Aitana
Room Mate Aitana, Amsterdam Hotel
Room Mate Aitana, Amsterdam Amsterdam
Room Mate Aitana, Amsterdam Hotel Amsterdam

Room Mate Aitana, Amsterdam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 805 out of 1241 reviews
Rating 8 - Good. 301 out of 1241 reviews
Rating 6 - Okay. 78 out of 1241 reviews
Rating 4 - Poor. 31 out of 1241 reviews
Rating 2 - Terrible. 26 out of 1241 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Joan, Wake Forest

Travelled with partner
Liked: Staff & service
Staff was very good in locating medical help. The hotel was not very convenient for dining options and the shower door leaked.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great day, except the air conditioning was broken and the rooms were really warm and the windows didn’t open that much. But it was a great hotel otherwise
Stayed 6 nights in Apr 2025

10/10 Excellent

Gautam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, very friendly staff.
Stayed 5 nights in Apr 2025

8/10 Good

barry dennis

Liked: Cleanliness, amenities
T
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with friendly staff. I stayed with a friend in a twin room - it was huge with 2 queen size beds. Spotlessly clean. Only a short walk to central station. Very safe area with lovely views. I would definitely stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sunil Kumar, Issaquah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new looking property by the waterfront - easily accessible from Centraal.
Stayed 2 nights in Apr 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean with good sized rooms and comfortable beds. Reasonable walk from Central Station Reception staff are great, although could do with more at peak times. The only reason not 5 stars were a couple of incidents. On the second day, we had put the no housekeeping sign on the door. However someone still came into the room. They made the beds, took the used towels (which were hanging up) and did not replace them and put clean glasses in the fridge leaving the fridge door not quite closed- we had oat milk in there! They also left the master key in the room, which I promptly took to reception- and got an apology. I wonder if it was a new staff member? On our last day one of the lifts was out of order so we tried to walk down the stairs leading to getting lost as the stairs change location on the second floor. Signs would be useful! Regardless would definitely stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Aimran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet central location only 15 minutes walk from the station.
Stayed 4 nights in Apr 2025

8/10 Good

piers julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to central station, convenient for central Amsterdam. Clean and contemporary
Stayed 3 nights in Apr 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Travelled with group
Liked: Amenities
Very clean hotel. Staff are very friendly! Definitely recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check-in. Room was nice and clean. Away from the noise of the touristy areas but still walk able distance to central station and to other tourist sites. Safe area.
Stayed 5 nights in Apr 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels was lovely and clean. It was Central to where we wanted to go.
Stayed 4 nights in Apr 2025

4/10 Poor

Ambalath Veetil Ashfer

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Stayed 1 night in Apr 2025

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Solid location. Only negative feedback is the hotel was under minor renovation, so felt like I paid a premium for our stay
Stayed 2 nights in Apr 2025

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff. The waterfront area is really nice and the central station is really near.
Stayed 3 nights in Apr 2025

8/10 Good

Sonia, Cambria Heights

Travelled with group
Liked: Amenities
The stay was good. My friend who was local says it’s a walk to Central Station about 15 minutes but I didn’t mind. Unfortunately there are not many restaurants nearby you need to walk 15 to 20 minutes for food other than in the hotel. People were using Uber eats so that’s an option
Stayed 6 nights in Apr 2025

10/10 Excellent

Jason

Nice place
Stayed 3 nights in Apr 2025

8/10 Good

Nerys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and friendly staff - just a shame they were decorating and our room number was paper stuck on with tape, and the corridor smelt of paint and we were surrounded by wet paint signs!
Stayed 2 nights in Apr 2025

10/10 Excellent

Frederick, St Johns

Stayed 2 nights in Apr 2025

10/10 Excellent

Roselyn, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó!
Stayed 3 nights in Apr 2025

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole property was clean and the staff were all very friendly. Our room was perfect except for the flow of air from the air conditioner.
Stayed 1 night in Apr 2025

6/10 Okay

Nadia

Liked: Cleanliness, staff & service
Disliked: Room comfort

Sadly a complaint raised

Rating: 3/5 We recently stayed at Room Mate Aitana in Amsterdam. The hotel itself is modern, stylish, and in a fantastic location—close to the city centre but with a calm, scenic atmosphere by the water. The staff were friendly and helpful, and the overall design of the hotel is impressive, with a clean, contemporary feel. However, we did experience an issue with the air conditioning in our room from Tuesday to Thursday. It was blowing cold air continuously and couldn’t be turned off. While blow heaters were provided, these weren’t practical for overnight use, and we woke up cold each morning. On Thursday, it seemed maintenance had been in, as the air started blowing warmer, but it still couldn’t be switched off—resulting in dry, hot air blowing all night, which made it uncomfortable to sleep. Unfortunately, we became unwell afterwards, which we believe was due to the constant exposure to the changing air, particularly as one of us has asthma. To improve the experience, we would recommend the hotel provide slippers and bathrobes in the rooms—not only for added comfort but also because the tiled floors can feel quite cold, especially in the mornings. Overall, it’s a beautiful hotel in a great location, but we hope future guests will have a more comfortable stay with these improvements in place.
Stayed 3 nights in Apr 2025