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Hotel Arista

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Photo gallery for Hotel Arista

A hotel entrance with a sign reading "HOTEL ARISTA," cars parked in front, and decorative lights.
A spacious lobby with leather sofas, a coffee table, and a fireplace.
A bathroom with two freestanding tubs, a mosaic tile accent wall, and a decorative plant with flowers.
A modern lobby with wooden slats, potted plants, and a reception desk.
A modern lobby with a wooden slatted wall, potted plants, and a marble floor.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2139 City Gate Ln, Naperville, IL, 60563
  • Place, Topgolf
    ‪11 min walk‬
  • Place, Chicago Premium Outlets
    ‪8 min drive‬
  • Place, Woodfield Mall
    ‪49 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a framed artwork on the wall, and a small potted plant.

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Corner

A hotel room with a large bed, a sofa, a desk, and a window with a view.

Deluxe Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a sofa, a desk, a television, and a window with curtains.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A hotel room with a bed, white pillows, a cup of coffee on a table, and a digital clock.

Deluxe Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a sofa, a desk with a lamp, and a chair.

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Arista

Along with 2 restaurants, this hotel has a full-service spa and a fitness center. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Arista Spa and Salon has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 17 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Arista. During your stay, you'll be within walking distance of Topgolf. Features include free WiFi in public areas and free train station pick-up service, plus 2 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free RV/bus/truck parking
  • Enjoy Italian cuisine while dining at CheFigata
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with facials, Swedish massages, or aromatherapy at Arista Spa and Salon
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, Pilates classes, and fitness classes
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Topgolf and a few minutes from Odyssey Fun World
  • Free train station pick-up, train station drop-off, and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Arista offers its guests a full-service spa and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the luxury Hotel Arista. An area shuttle within 5.00 mi, a train station pick-up service, and a train station drop-off service are free.

Smoking is allowed in designated areas at this 4.5-star Naperville hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
CheFigata - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Open select days.
Zorba Lounge - This bar specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Arista Coffee & Cafe - This café serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Arista Coffee & Cafe
  • CheFigata
  • CityGate Grille
  • Zorba Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Pilates classes
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in fee for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 14.95 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 per person
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Hotel Arista offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 812 out of 1020 reviews
Rating 8 - Good. 119 out of 1020 reviews
Rating 6 - Okay. 48 out of 1020 reviews
Rating 4 - Poor. 19 out of 1020 reviews
Rating 2 - Terrible. 22 out of 1020 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was kind and accommodating, room clean and location was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness
The staff was very friendly and helpful with any needs we had. The room was very clean. I would definitely stay at the hotel again and highly recommend.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and wonderful staff! We will be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast quality.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zurisadai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Rooms, Friendly Helpful Staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff was friendly and parking was really easy. Very comfortable stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Nahum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

jose miguel

Liked: Cleanliness, amenities, property conditions & facilities
The hotel clean and nice beds the best
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff service was also great !!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Several food options near by. Afternoon tea was lovely.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Yanet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this hotel, but I can definitely say that customer service was great and
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sirena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and room was spacious, clean. The bed was comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was clean and staff was very attentive and friendly and super helpful!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

BEHRANG

Liked: Cleanliness, staff & service, amenities
Very clean room and a thoroughly enjoyable stay and experience
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Clean room and nice staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Miguel

Clean room, room service and great amenities
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Hotel Arista for my birthday. It was clean and quiet. All staff I interacted with were pleasent and extremely accommodating! It was convenient to have the spa and cafe attached and I recommend both. I'll be staying again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Staff was awesome and the service and rooms are always top notch!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel, always clean and staff is so helpful
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great overnight stay. Hotel was beautiful and had a lot of amenities. My only two (very slight) drawbacks were location (a bit of a drive to downtown Naperville or Geneva 15 to 20 mins) and no pool/hot tub, though there was a spa onsite that we didn't get a chance to visit. Aside from that, no complaints about cleanliness, staff, amenities, comfort, etc.... Very nice hotel worthy of the Star rating!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, convenient location!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed! Clean room!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

dhantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything to amazing here from the service to how clean the place was. Only bad thing I could say was the shower water pressure was a little weak…. Everything else was amazing!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff were superior
Stayed 1 night in Nov 2025

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