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Kinzie Hotel

4.0 star property
VIP Access

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Photo gallery for Kinzie Hotel

Premium bedding, pillow-top beds, minibar, in-room safe
Creator video
Breakfast area
Lobby sitting area
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
20 W Kinzie St, Chicago, IL, 60654
  • Place, State Street
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪5 min walk‬
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(88 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(62 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

City view

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(44 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Deluxe Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Kinzie Hotel

Hotel with a restaurant, steps from State Street
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. A manager's reception is free. Other amenities include a 24-hour business center, valet parking, and a business center.
Kinzie Hotel offers 215 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

42-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kinzie Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Chicago Riverwalk. A free manager's reception, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort, cleanliness, and spaciousness
  • Steps from State Street and 6 minutes by foot from Chicago Riverwalk
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Kinzie Hotel. Parking is available for a fee.

This 4-star Chicago hotel is smoke free.

The hotel hosts a free manager's reception daily.
Kinzie Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Limo/town car service
  • Parking on site (USD 75 per day)
  • Valet parking on site (USD 75 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 9:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

  • Pets: USD 95 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 38.88 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 75 per day
  • Valet parking fee: USD 75.00 per day (in/out privileges)
  • Pet fee: USD 95 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Kinzie
Kinzie Chicago
Kinzie Hotel
Kinzie Hotel Chicago
Amalfi Hotel Chicago
Chicago Amalfi Hotel
Kinzie
Kinzie Hotel Hotel
Kinzie Hotel Chicago
Kinzie Hotel Hotel Chicago

Kinzie Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1433 out of 2000 reviews
Rating 8 - Good. 384 out of 2000 reviews
Rating 6 - Okay. 109 out of 2000 reviews
Rating 4 - Poor. 32 out of 2000 reviews
Rating 2 - Terrible. 42 out of 2000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Pierre-Andre

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Kinzie 4 stars????

In short, the Kinzie Hotel is not at all the image of a 4 star hotel. How it is rated as 9.2 Wonderful on Hotels.com is perplexing. I'll start with our arrival, we were the only people waiting to check-in and reception clerk was on a customer service call for 10 minutes before he acknowledged our presence. The overall hotel is dated. Our room's shower was falling out of the wall, the shower curtain couldn't close, which made me tempted to purposely flood the bathroom and our room was next to their neon sign making me think of the Seinfeld fried chicken episode. The pillows were lumpy and the bed felt old. The cherry on top was going to breakfast at 915 (breakfast closes at 930) only to find out that the coffee urn was empty and they refused to make any more. Even a trash hotel offers their guests coffee anytime. I'll say the location is certainly prime and our stay didn't stop us from enjoying this beautiful city, but given the option, I would stay anywhere else...which they wouldn't let me do when I contacted hotels.com customer service. Steer clear of the Kinzie!
Stayed 3 nights in Aug 2025

8/10 Good

Maralee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Valet process was nice, but I don’t think the cost equates being charged 90 bucks. I was quoted 76 for valet. Confusinf
Stayed 1 night in Aug 2025

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Karim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Beds super comfy.
Stayed 1 night in Jul 2025

8/10 Good

Shawntae, Fishers

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We liked the excellent service, happy hour and complimentary continental breakfast. The carpets and flooring in the dining area were in really bad condition, as were the wood furniture pieces (lots of knicks and wear damage). If you're going to allow pets, more appropriate flooring needs to be installed. We loved the high pressure shower but hated the rust in our tub. The staff was top-notch...10/10 in friendly customer service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are repeat visitors. Love the staff, the location and the comfort! Really a great little gem of a hotel in the middle of everything!
Stayed 3 nights in Aug 2025

10/10 Excellent

Leslie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary Breakfast was great and our Corgi appreciated that he was able to dine also. The bed was amazing ( King Tut ) was in his element and he also loved the gated area for his bathroom needs and the opportunity to have a run off his leash.
King Tut loved the cozy bed
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

L A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bari

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific

Very clean hotel near many store, restaurants, and clubs. Room is extremely large compared to rooms I’ve had at other hotels in the area.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kinzie was awesome because it did not systematically stench up the air and the rooms with toxic scents as do so many today, many even pouring it in through the HVAC system. I emailed and was informed that Kinzie is a hypoallergenic hotel and I wouldn't have to suffer. We have a WINNER! It was a great stay!
Stayed 4 nights in Aug 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Aug 2025

8/10 Good

Shalin, Springfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need better sound proofing room, else a decent budget option for staying in downtown with free breakfast.
Stayed 1 night in Aug 2025

6/10 Okay

Jacy

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The happy hour and breakfast leave something to be desired. It feels like this may be an up and coming hotel. The amenities were really lacking and our tv apps did not work. The maintenance said that the hotel was booked so the Wi-Fi couldn’t work as well, but our other devices were connected just fine, so not sure what happened there. The VIP perk was two bottles of water, even though there were three of us, and the water was warm.
Stayed 1 night in Aug 2025

10/10 Excellent

James, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend get away

Great stay for the weekend. Check-in was seamless. Valet was great! Any time we were in or out of the building, staff greeted you with a smile and ‘hello’.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zunaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, extremely comfortable beds, nice staff and wonderful location. Hope to stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room.
Stayed 2 nights in Aug 2025

10/10 Excellent

JERRI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was excellent! Very clean!
The room very clean
My city view from the 5th floor
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2025

8/10 Good

Oscar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Seemed dated
Stayed 3 nights in Jul 2025