The Royal Sonesta Chicago Downtown

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Photo gallery for The Royal Sonesta Chicago Downtown

Ballroom
Creator video - submitted by TravelerAaron
Exterior
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
71 E Wacker Dr, Chicago, IL, 60601
  • Place, Chicago Riverwalk
    ‪1 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Suite, 1 King Bed (State, Hearing)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

  • 139 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (State)

10.0 out of 10
Exceptional
(1 review)
  • 139 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed (Columbus)

8.4 out of 10
Very good
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(117 reviews)
  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed (Royal)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Family)

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(33 reviews)
  • City view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (Hearing)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Fitness)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Skyline)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (LaSalle)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(52 reviews)
  • River view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Accessible (Royal, Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(49 reviews)
  • Water view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 157 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

  • 157 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

The Royal Sonesta Chicago Downtown

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Additionally, WiFi in public areas, valet parking, and a business center are onsite. Weekly housekeeping is available.
The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
The sightseeing around The Royal Sonesta Chicago Downtown gets high marks from our customers. During your stay, you're just a quick walk from Chicago Riverwalk. You'll find features like a restaurant, a 24-hour gym, and a bar.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at Hoyt's Chicago
  • WiFi in some public areas for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds, overall comfort, spaciousness, and cleanliness
  • Steps from Chicago Riverwalk and Michigan Avenue
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 18 meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Royal Sonesta Chicago Downtown. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

Hoyt's Chicago - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 58 per night)
  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hoyt's Chicago

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 18 meeting rooms
  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Front entrance ramp
  • Handrails in stairways (89 centimetre high)
  • Lift (84 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (77 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 80 per night (in/out privileges)
  • Offsite parking fee: USD 58 per night (4 mi away)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

The Royal Sonesta Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2716 out of 3449 reviews
Rating 8 - Good. 439 out of 3449 reviews
Rating 6 - Okay. 158 out of 3449 reviews
Rating 4 - Poor. 56 out of 3449 reviews
Rating 2 - Terrible. 80 out of 3449 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Fantastic stay! Will be a return customer when in chicago
Stayed 3 nights in Oct 2025

10/10 Excellent

behnam

Excellently
Stayed 3 nights in Feb 2026

10/10 Excellent

Adam

Stayed 2 nights in Feb 2026

10/10 Excellent

John

Stayed 2 nights in Feb 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and really great location. Stayed during the snowstorm and it was still easy to get around. Helpful friendly staff team. Note: closest EL Train station (State/Lake) closed for redevelopment till 2029.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mustafa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good Staff and very clean room
Stayed 4 nights in Jan 2026

10/10 Excellent

Sharonda

Stayed 2 nights in Nov 2025

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall hotel and the best River view.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wanda

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2025

10/10 Excellent

Richard, Addison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice experience at Royal Sonesta. Friendly staff. Comfortable , clean accommodations. Nice view of Chicago.
Stayed 2 nights in Jan 2026

4/10 Poor

Greg

We had to change roms twice due to plumbing issues . Third room was a nice upgrade but due to plumbing problems we enduresd a high pitched noise for 6 hours coming from bathroom. We had to shut both bathroom doors and turn up the TV to finally get some sleep.
Stayed 1 night in Jan 2026

4/10 Poor

Greg

Liked: Cleanliness
First of all let me say that the manager was really helpful and did her best to make our stay pleasant. However the problems started when our toilet almost overflowed due to plumbing issues lower in the building. I asked the desk clerk to be moved after maintenance could not fix the problem and he had to give us a city view room instead of the river view because we never paid for a river view. I did pay for a river view , it was the reason I booked that hotel. After much discussion he did move us to a slightly upgraded room but still city view. The toilet in this room didn't flush at all ( first thing we checked). So we had to call down and maintenance came up and verified the toilet was broke. Now the manager got involved and upgraded us to a beautiful suite with both a river view and city view. After getting settled in we hear a loud high pitched noise like an alarm going off. We searched for the source of the sound but couldn't find where it was coming from . I go out into the hallway and I see the maintenance guy who of course recognized me by then and he comes to our room to hear the sound. He recognizes it as a sound that comes from a toilet if the room hasn't been used in a long time but assured us it would go away. We went out to dinner and a show and came back to our room at 11 pm and had to shut both bathroom doors and turned up the TV to drown out the noise. The high pitched noise finally stopped around 5am. This whole experience was aggravating although comical.
Stayed 1 night in Jan 2026

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Great experience!
Stayed 2 nights in Jan 2026

10/10 Excellent

Alize

Liked: Cleanliness, property conditions & facilities
The room was very nice, clean & spacious, the lobby was very clean, set up nicely & warm during an extremely cold weekend, very accommodating even brought us up a microwave upon request. Will definitely be staying here again when we return to Chicago!
Stayed 3 nights in Jan 2026

10/10 Excellent

IGOR

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2026

10/10 Excellent

Valarie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!!! 10/10! can’t wait to stay here again!
Stayed 1 night in Jan 2026

6/10 Okay

Jonathan

It’s a regular hotel. What can I tell you? You pay for location, location, location. You’re not paying for soundproof doors, however.
Stayed 1 night in Jan 2026

10/10 Excellent

Darian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing overall will be my go to every trip to Chicago
Stayed 3 nights in Jan 2026

10/10 Excellent

Beryl Ivonne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was on point… we love the location
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2025

10/10 Excellent

Yogesh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room. Staff were very cordial. If I ever went back to Chicago, will always prefer Royal Sonesta.
Stayed 2 nights in Jan 2026

8/10 Good

Destane

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel. It is in such a convenient location within walking distance to many popular places in downtown Chicago. Candice was so helpful with early check in and provided an overall smooth experience. The room was exactly like the pictures. My only complaint is the sewage/drainage smell that came from my bathroom. I kept the door closed most of the time. I enjoyed my city view on the 16th floor though. For a 2-night stay this was definitely a great choice. I will be returning.
City view, king bed
Bathroom
Bathroom
View from my hotel room, 16th floor
Stayed 2 nights in Jan 2026

10/10 Excellent

Breanna

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and spotless . Only complaint is when it says city view make sure it not the ally way lol
Stayed 3 nights in Jan 2026

10/10 Excellent

Khader

Stayed 2 nights in Jan 2026