"Hotel was in a great location. Needs a bit of attention with cleanliness and staff efficiency at the bar " More
10 May 2024 by Novotel London Waterloo Team
Dear Kati, Thank you for your review. Regards,
2 May 2024 by Novotel London Waterloo Team
Dear Melanie, Thank you for your review. Regards,
28 Apr 2024 by Novotel London Waterloo Team
Dear Maryline, Thank you for your rating.
24 Apr 2024 by Novotel London Waterloo Team
Dear Paula, Thank you for your rating.
2 Feb 2024 by Novotel London Waterloo Team
Dear Ivan, Thank you for your rating.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.