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The Chicago Hotel Collection Ambassador Gold Coast

4.0 star property

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Photo gallery for The Chicago Hotel Collection Ambassador Gold Coast

Terrace/patio
Lobby
Lobby
Lobby
Front of property – evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1301 N State Pkwy, Chicago, IL, 60610
  • Michigan Avenue
    ‪8 min walk‬
  • Chicago History Museum
    ‪10 min walk‬
  • Navy Pier
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Studio Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, Terrace, City View

Signature Suite, Terrace, City View

Signature Suite, Terrace, City View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, Terrace

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Signature Suite, Terrace

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Roll-in Shower

  • Sleeps 3
  • 1 King Bed

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About this property

The Chicago Hotel Collection Ambassador Gold Coast

Hotel with a restaurant, near Chicago History Museum
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
The Chicago Hotel Collection Ambassador Gold Coast offers 279 air-conditioned accommodations with safes and hair dryers. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Chicago Hotel Collection Ambassador Gold Coast. During your stay, you're just a quick walk from Lake Michigan. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Amenities include meeting rooms, conference space, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly The Chicago Hotel Collection Ambassador Gold Coast. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

The Ambassador Room - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per night)
  • Valet parking on site (USD 75 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Ambassador Room

Things to do

  • 24-hour gym
  • Evening entertainment

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night (in/out privileges)
  • Nearby parking fee: USD 40 per night (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
Ambassador Hotel Chicago

The Chicago Hotel Collection Ambassador Gold Coast Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 592 out of 1125 reviews
Rating 8 - Good. 229 out of 1125 reviews
Rating 6 - Okay. 130 out of 1125 reviews
Rating 4 - Poor. 90 out of 1125 reviews
Rating 2 - Terrible. 84 out of 1125 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brett

Stayed 3 nights in Jun 2025

8/10 Good

Jaimal

Travelled with partner
Liked: Cleanliness, amenities
Hotel is in a good safe location north of the loop close to the lake shore. A CTA station is 5 minutes away and serves many key locations like wrigley field and the river. We used it more than any other line during our 3 day stay. Parking is limited and the hotel charges $75 a night for valet parking We booked other parking nearby at a much cheaper rate. We were upgraded to a deluxe king and the additonal space was welcome. Shower was excellent though there was no plug in the sink making shaving difficult. Bed was comfortable and there was a wireless and usb charging point as part of the clock. An additonal socket was on the otherside of the bed. Breakfast was very good with an excellent selection of baked, hot and cold options. The only item that we were not happy about was the additional mandatory $89 charge per night that we had to pay on top of the room only charge. This charge included breakfast for 2, 2 drinks in the bar and 6 bottles of water per night. When considering the basic cost of these items we may have just broken even. Overall we liked the hotel and its location but felt a slightly sour taste due the additional charges.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Perfect location in beautiful neighborhood.
Stayed 1 night in Jun 2025

10/10 Excellent

Elie

Stayed 2 nights in Jun 2025

2/10 Terrible

Farida

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel was dirty. No tissue in the bathroom. They did not send any to the room even after request. Room & bathroom was so dirty. Staff was never willing to help.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my experience, got my room upgraded once I arrived and the concierge was a sweetheart! My dog Willa and I had plenty of space for cuddling and rolling around :-)
Stayed 1 night in Jun 2025

2/10 Terrible

Zaki

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The fact that they charged a mandatory "Guest Benefits Package" fee of $139/night is unconscionable. I will be filing a report with the Better Business Bureau.
Stayed 1 night in Jun 2025

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing was the air condition had to call a technician to come up and fix it because the room was very hot
Stayed 1 night in Jun 2025

8/10 Good

Ryan

Stayed 3 nights in Jun 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like everything perfact
Stayed 2 nights in Jun 2025

2/10 Terrible

miguel, naucalpan de juarez

Business traveller
Disliked: Cleanliness, staff & service
This was a very bad stay The hotel is in very good conditions The staff TERRIBLE THEY CHARGE 130 a night apart from the hotel fee I stayed for 2 nights and they didn’t make my room and when I went to complain the staff didn’t care Please don’t visit!!!!
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, convenient location, will be back
Stayed 3 nights in Jun 2025

4/10 Poor

Odalis

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty, bed sheets smelled bad.
Stayed 1 night in Jun 2025

6/10 Okay

Sandra

Stayed 3 nights in Jun 2025

6/10 Okay

Michael, DANVILLE

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Holly, Annapolis

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Excellent neighborhood within walking distance to the beach, park(s), excellent shops & restaurants. The hotel lobby & exterior were beautiful. Staff were friendly. Our room was very average & needed some work & beautification. The caulking in the bath/shower was chipping, tiny average artwork on very plain walls. A sad office chair. Our room really needed a confortable nice sitting chair. The only good places to sit to relax were on the bed or had to go down to the lobby or lounge for a confortable place to sit. Breakfast tables were sticky and uncleared everyday. We bussed a table to sit at for two breakfasts about 7 or 8 tables unbussed for the duration of our breakfasts. We did appreciate that breakfast was included. Also it was a bit odd & unfortunate that there is no food available whatsoever other than breakfast during breakfast houra not even at the lounge. Is that even legal to serve alcohol with zero food options? We had hoped to at least get an appetizer with our happy hour coctail. Not even a snack machine. Thats ok..we went & raided my adult sons fridge who lives a block over for snacks...haha! The hotel is nearby my son who just moved to Gold Coast so we will likely give it another shot & stay at the Ambassador again & hope that some of the things are worked out. Those are the pros & cons. Fingers crossed management reads this to make those few improvements. We look forward to coming back to the area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shafin

Stayed 4 nights in Jun 2025

4/10 Poor

Brian, Bethesda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs to be updated: 1. The carpet in our room was worn and stained. 2. The bathroom was tiny, almost too small to be operational. 3. The bathroom floor was embarrassing. 4. The shower curtain was a foot short. 5. There were no refreshments for purchase in the fridge and no store in the lobby to buy snacks or drinks. 6. Breakfast needs to start at 6:30 am or 7:00am. 7:30 am is too late. 7. Several times I called the front desk or restaurant and nobody answered. 8. The hallways were dark, poorly lit and smelled. 9. Good location but I would not stay at this hotel again. Not trying to be mean, just honest.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan, St. Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Reneeriza

Stayed 1 night in Jun 2025

4/10 Poor

Gail

Travelled with partner
Liked: Cleanliness
Loved the location & ambience of the old hotel. However the bed was too low & not great sleeping, needs replacement. Plus bath tub is very unsafe with no grab bar & very slippery when wet without a flat spot to stand on while showering. The breakfast buffet was one of the best ever, highly recommend it
Stayed 2 nights in Jun 2025

10/10 Excellent

Sanjay

Stayed 1 night in Jun 2025

10/10 Excellent

Malvika

Stayed 1 night in May 2025