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Embassy Suites by Hilton Cleveland Rockside

Property class: 3.5

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Photo gallery for Embassy Suites by Hilton Cleveland Rockside

Lobby
Breakfast and dinner served
Exterior
Indoor pool, pool loungers
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5800 Rockside Woods Blvd, Independence, OH, 44131
  • Place, Topgolf
    ‪6 min walk‬
  • Place, Cuyahoga River
    ‪2 min drive‬
  • Place, Cleveland Clinic Family Health Center
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, One King Bed, Non-Smoking

7.4 out of 10
Good
(25 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Roll In Shower

58-inch LED TV with cable channels, TV

Suite, One King Bed, Roll In Shower

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Non-Smoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible

58-inch LED TV with cable channels, TV

Suite, One King Bed, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, King, Non Smoking

58-inch LED TV with cable channels, TV

Suite, King, Non Smoking

8.4 out of 10
Very good
(42 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Doubles, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Two Doubles, Non Smoking

8.2 out of 10
Very good
(42 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.6 out of 5, Good, 1,753 reviews
The price is €72
includes taxes & fees
17 May - 18 May
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About this property

Embassy Suites by Hilton Cleveland Rockside

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Embassy Suites by Hilton Cleveland Rockside offers 271 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired Internet access. 58-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Embassy Suites by Hilton Cleveland Rockside. During your stay, you're just a quick walk from Topgolf. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Topgolf and 11 minutes by car from Progressive Field
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Cleveland Rockside offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and concierge services are also featured at Embassy Suites by Hilton Cleveland Rockside. Free self parking is available.

This 3.5-star Independence hotel is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Urban Craft - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (168 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside
Embassy Suites by Hilton Cleveland Rockside Hotel
Embassy Suites by Hilton Cleveland Rockside Independence
Embassy Suites by Hilton Cleveland Rockside Hotel Independence

Embassy Suites by Hilton Cleveland Rockside Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 450 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 108 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tamara

Stayed 1 night in Dec 2025

10/10 Excellent

Dennis

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, nice and clean. Pleasant stay
Stayed 1 night in Jan 2026

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff were pleasnt. Would definitely stay again.
Stayed 2 nights in Jan 2026

8/10 Good

Deborah

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, beautiful hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Luciana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great rooms were very nice and clean very quiet and friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and kind staff. Great TV in the living room and plenty of table space for my card sorting as I was here for a card tournament.
Stayed 1 night in Jan 2026

10/10 Excellent

Imran

Stayed 4 nights in Jan 2026

10/10 Excellent

Alex, Columbus

Liked: Cleanliness
Stayed 5 nights in Jan 2026

10/10 Excellent

Hemant S

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Suite 421 was uncomfortable and inconvenient so they have me suite 302 which was good and convenient.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
The room was okay
Stayed 3 nights in Oct 2025

10/10 Excellent

connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and upkeep
Stayed 1 night in Jan 2026

8/10 Good

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Yes except carpet is stained.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephanie

The Atmosphere, breakfast
Stayed 2 nights in Dec 2025

4/10 Poor

Beth

Disliked: Cleanliness
Stayed 1 night in Dec 2025

4/10 Poor

Beth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a king room and because the property over sold them we were moved to a a room with 2 small beds. All the bottles in the shower were empty. No shower gel shampoo or conditioner. Very disappointing stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2025

10/10 Excellent

DuJuan, South Chesterfield

Stayed 2 nights in Dec 2025

8/10 Good

Morgan

Travelled with family
Liked: Cleanliness, amenities
Nice overall but kind of run down - seems like it can use a refresh. Also, weirdly their restaurant menu is nowhere - not in the room, not listed among digital services, not even online. I could only find it after physically trekking downstairs. So while room service was apparently an option, I couldn't find any way to order it. But the room was comfortable and the overall service and breakfast was great.
Stayed 2 nights in Dec 2025

4/10 Poor

Kristin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Pool was down . We called the hotel in the morning and they told us it would be fixed by 3 or 4pm. I even asked if they were sure because we were staying for a birthday party for my daughter and the pool was the reason we booked here. The lady on the phone assured that it would be fixed. When I arrive to check in, I was told the pool would not be fixed for our whole stay. This was very disappointing. We would have cancelled and booked another hotel in the morning if I wasn’t told it would be fixed but now it was already 4:00pm and other people were already on their way . Manager was rude about it . Staff was also rude when we asked for extra pillows and blankets for people to sleep On the pull out couch? The rooms were big and spacious though an lobby as well . The Made to order Breakfast omelettes were good .
Stayed 1 night in Jan 2026

10/10 Excellent

Lori

Stayed 5 nights in Dec 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very accommodating and welcoming. The hotel was exceptionally clean.
Stayed 1 night in Dec 2025

2/10 Terrible

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
Both rooms were not clean and I did not ask for wheelchair accessible rooms which did not accommodate my family at all. We decided to cancel the reservation and was told we will get a refund for the stay we did not use but I’m still receiving emails as if we’re there and we already left hours ago
Stayed 1 night in Dec 2025

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Staff was AMAZING. Room was clean
Stayed 1 night in Dec 2025

8/10 Good

Gesell

Stayed 1 night in Dec 2025