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Residence Inn Cleveland Avon at The Emerald Event Center

3.0 star property

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Photo gallery for Residence Inn Cleveland Avon at The Emerald Event Center

Indoor pool
Exterior
Lobby
Lobby
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
33040 Just Imagine Drive, Avon, OH, 44011
  • Place, Crocker Park
    ‪3 min drive‬
  • Place, Miller Nature Preserve
    ‪4 min drive‬
  • Place, Crushers Stadium
    ‪5 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed

32-inch flat-screen TV with digital channels, Smart TV, Netflix

Studio, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

8.4 out of 10
Very good
(5 reviews)
  • 92 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn Cleveland Avon at The Emerald Event Center

Pet-friendly hotel with free breakfast connected to the convention center in Avon
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn Cleveland Avon at The Emerald Event Center offers 116 accommodations with safes and coffee/tea makers. 32-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
With your stay at Residence Inn Cleveland Avon at The Emerald Event Center, you'll be connected to the convention center and close to Regal Crocker Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes tennis courts and a gym
  • Just a 4-minute drive from Crocker Park and a few minutes from Regal Crocker Park
  • Pets welcome for a fee
Residence Inn Cleveland Avon at The Emerald Event Center offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. Barbecue grills, tour/ticket assistance, and a picnic area are also featured at the business-friendly Residence Inn Cleveland Avon at The Emerald Event Center. Free self parking is available.

This 3-star Avon hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Residence Inn Cleveland Avon at The Emerald Event Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to December 31 2025 (dates subject to change):
  • Hot tub
The property will be renovating from December 15 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Cleveland Avon Emerald Event Center Hotel
Residence Inn Cleveland Emerald Event Center Hotel
Residence Inn Cleveland Avon Emerald Event Center
Residence Inn Cleveland Emerald Event Center
Residence Inn Cleveland Avon Emerald Event Center Hotel
Residence Inn Cleveland Avon Emerald Event Center
Residence Inn Cleveland Emerald Event Center
Residence Inn Cleveland Avon at The Emerald Event Center Avon
Residence Inn Cleveland Avon at The Emerald Event Center Hotel
Hotel Residence Inn Cleveland Avon at The Emerald Event Center
Residence Inn Cleveland Avon at The Emerald Event Center Avon
Residence Inn Cleveland Emerald Event Center Hotel
Cleveland Emerald Event Center

Reviews

Residence Inn Cleveland Avon at The Emerald Event Center Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 346 out of 491 reviews
Rating 8 - Good. 95 out of 491 reviews
Rating 6 - Okay. 25 out of 491 reviews
Rating 4 - Poor. 11 out of 491 reviews
Rating 2 - Terrible. 14 out of 491 reviews

Reviews

10/10 Excellent

Veronica

Stayed 5 nights in Aug 2025

10/10 Excellent

Galo

Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice, bed was really comfortable and my car was safe even all packed full of stuff!
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Disrepair and dishonesty

All plumbing fixtures loose and wobbly when trying to turn them on. Dishwasher leaked all over floor. Charge for smoking in nonsmoking room added to bill (we are not smokers). When we challenged desk clerk over charge he said he had no authority to remove it until we threatened consumer complaint to Ohio Attorney General.
Stayed 9 nights in Jun 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

JOHN, Nutley

Stayed 3 nights in Jan 2025

10/10 Excellent

Dawn

Stayed 1 night in Apr 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Date night

Our room was incredibly comfortable and roomy. The breakfast was very sufficient and plentiful. The desk staff was warm upon check in. We would definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Keanu

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a participating vendor in an art and craft show in a venue which was conveniently located right next door to the establishment. The staff was very welcoming and the atmosphere relaxed. I'd choose to stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, the facility was nice, staff was polite and responsive, and the accommodations were good. It was difficult to regulate the room temperature. Some of my kitchen glasses looked dirty/greasy so I didn't use them. This is a very good location for my needs which were at the nearby hospital. There are lots of restaurants nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here by accident. I would definitely stay here again. Thank you for the awesome stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Ericha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and welcoming. Everything was set and available. You dont get room service unless you stay for 3 nights or more. I requested clean towels and i was forgotten about. But they did end up getting them to me after i went down and asked for them again. Their pool is un heated and not even 5' deep. Their hot tub was out of service. But literally everything else was perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ebony

Travelled with partner
Liked: Cleanliness
It was nice just wish the pool and jacuzzi was up and running
Stayed 1 night in Feb 2025

2/10 Terrible

Dale

Disliked: Cleanliness, property conditions & facilities
Once I arrive to the property, I was told that the pool and Jacuzzi was shut down for Repair. I feel as if I should have received a courtesy email or this should’ve been noted amongst while booking rather than being told upon arrival. My room had no toilet paper as well as the kitchen floor was extremely sticky seems to be something was spilled and not cleaned properly. These problems were addressed with front desk and was not taken serious or even taken care of. This is not a place that I would recommend to anybody and absolutely not a place that I would go back to.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisamarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Quinise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
We celebrated my husband’s 70th birthday in the Emerald Event Center at The Residence Inn - Avon Lake. The staff was awesome!
Stayed 1 night in Jan 2025

8/10 Good

George

Stayed 1 night in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

Comfortable stay
Stayed 5 nights in Jan 2025

2/10 Terrible

Katlynn

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I had booked a one bedroom king and did not get one I ended up having a queen suite so it made bedtime hard for us with the kids. The beds were so uncomfortable. The pool was not open which we were not told about so my kids were bummed when we saw it was closed. I will not be staying at this hotel again. Worst one out of all the hotels I’ve stayed at and I have stayed at a lot due to traveling a lot.
Stayed 2 nights in Jan 2025