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Mercure Hotel Severinshof Köln City

4-star property
Severinstr. 199, Cologne, NW (01) 562 1066
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4.1 out of 5
Very good!
See all 25 ebookers Reviews

"A fantastic base to explore the city. Everywhere was within walking distance of the hotel, with underground station outside the front door. Friendly, ... " More

By a verified traveller on Mon 12 Dec 2016

Points Of Interest

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
€84* Per night/room 2 May - 3 May

Privilege, Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Privilege, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Mercure Hotel Severinshof Köln City. During your stay, you're just a quick walk from Hohe Strasse. Free WiFi in public areas, a restaurant and a bar are available.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the breakfast and the helpful staff
  • Within a 15-minute walk of Wallraf-Richartz Museum and Old Market

Mercure Hotel Severinshof Köln City ratings based on 25 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Hotel Severinshof Köln City

Everyone (20) Couples (2)
4 out of 5

Posted by on 24 Jun 2022

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5 out of 5
A fantastic base to explore the city. Everywhere was within walking distance of the hotel, with underground station outside the front door. Friendly, helpful staff and lovely room. A very enjoyable stay.

Posted by on 12 Dec 2016

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Comment from Hotel Management

20 Dec 2016 by 1206

Dear Mercure guest, Thank you very much for your kind feedback regarding you stay at our hotel. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team from Mercure Hotel Severinshof Köln City

4 out of 5
Huone oli tilava ja siisti. Kaappitilaa oli tavaroille. Kylpyhuone oli toimiva ja siisti. Ilmastointi oli hyvä. Aamupala oli loistava ja hyvin järjestetty. Aamupala-aika oli myös pitkä. Hississä haisi usein tupakka, koska hotellin oven edessä oli lähes jatkuvasti joku tupakoimassa ja haju kulkeutui sisään. Uloskirjautuminen oli hidasta ja asioiminen siinä sekavaa.

Posted by on 8 May 2023

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Comment from Hotel Management

15 May 2023 by Mercure Team

Dear Margit,Thank you for making the Mercure Severinshof your hotel of choice while visiting Cologne. I am glad that you found our hotel suitable for your needs. We very much appreciate your comments. I hope that we will be able to welcome you again on your next visit to Cologne.Kind regards, your Mercure Team

1 out of 5
Personnel peut accueillant!

Posted by on 27 Sep 2021

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Comment from Hotel Management

21 Oct 2021 by Mercure Hotel Severinshof Köln City

Dear Mr. Vitor, Thank you for your feedback. We hope to welcome you again at our hotel. With best regards, your Mercure-Team

4 out of 5

Posted by on 12 Sep 2021

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4 out of 5
Grosszügiges Zimmer mit kingsize Bett - war sehr zufrieden.

Posted by , from Zürich on 20 Sep 2020

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Comment from Hotel Management

5 Oct 2020 by 1206

Liebe Mercure Gäste, herzlichen Dank für Ihr positives Feedback nach Ihrem Aufenthalt in unserem Haus. Herzliche Grüße, Ihr Team vom Mercure Hotel Severinshof Köln City

4 out of 5

Posted by on 3 Dec 2019

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5 out of 5

Posted by on 26 Aug 2019

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Comment from Hotel Management

31 Aug 2019 by 1206

Liebe Mercure Gäste, herzlichen Dank für Ihr Feedback. Wir freuen uns auf Ihren nächsten Aufenthalt in unserem Haus. Viele Grüße, Ihr Team vom Mercure Hotel Severinshof Köln City

3 out of 5
In unserem Zimmer wurde offensichtlich vorgängig geraucht. Wir verlangten somit ein anderes Zimmer.

Posted by on 24 Jun 2019

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4 out of 5

Posted by on 16 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by 1206

Dear Mercure guest, Thank you very much for your feedback. Best regards, your team from Mercure Hotel Severinshof Köln City

About the Mercure Hotel Severinshof Köln City

Location Severinstr. 199, Cologne, NW 50676

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. A terrace, tour or ticket assistance, and vending machine are also featured at Mercure Hotel Severinshof Köln City. Parking is available for a fee. This 4-star Cologne hotel is smoke free.

  • 253 guestrooms or units
  • 4 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Cologne Süd Station (1.8 km / 1.1 mi)
  • Metro station: Severinstrasse U-Bahn (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel Severinshof Köln City offers 253 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Hairdryer
  • Laptop safe
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Mercure Hotel Severinshof Köln City has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Self-parking fee: EUR 19 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Severinshof
  • Mercure Hotel Severinshof Koeln City Cologne
  • Mercure Severinshof Koeln City
  • Mercure Severinshof Koeln City Cologne
  • Mercure Hotel Severinshof Köln City Cologne
  • Mercure Hotel Severinshof Köln City
  • Mercure Severinshof Köln City Cologne
  • Mercure Severinshof Köln City
  • Mercure Severinshof Koln City
  • Mercure Hotel Severinshof Köln City Hotel
  • Mercure Hotel Severinshof Köln City Cologne
  • Mercure Hotel Severinshof Köln City Hotel Cologne

You should know

  • This hotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.