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Mercure Hotel Severinshof Köln City

4.0 star property

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Photo gallery for Mercure Hotel Severinshof Köln City

Exterior
Restaurant
Restaurant
Bar (on property)
Daily buffet breakfast (EUR 24 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Severinstr. 199, Cologne, NW, 50676
  • Place, Chocolate Museum
    ‪8 min walk‬
  • Place, Old Market
    ‪13 min walk‬
  • Place, Cologne Cathedral
    ‪18 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed, Balcony

Privilege, Room, 1 King Bed, Balcony

Privilege, Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Hotel Severinshof Köln City

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Change of towels is available on request.
Mercure Hotel Severinshof Köln City offers 253 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Our customers tell us they enjoy the helpful staff at Mercure Hotel Severinshof Köln City. During your stay, you're just a quick walk from Hohe Strasse. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Wallraf-Richartz Museum and Old Market
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at Mercure Hotel Severinshof Köln City. Parking is available for a fee.

This 4-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Mercure Hotel Severinshof Köln City has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 21 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 21 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Severinshof
Mercure Hotel Severinshof Koeln City Cologne
Mercure Severinshof Koeln City
Mercure Severinshof Koeln City Cologne
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City
Mercure Severinshof Köln City Cologne
Mercure Severinshof Köln City
Mercure Severinshof Koln City
Mercure Hotel Severinshof Köln City Hotel
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City Hotel Cologne

Mercure Hotel Severinshof Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1000 reviews
Rating 8 - Good. 401 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My cousin and I stayed here for two nights. We loved the location (right next to a tram station) and it was very central in terms of walking to the main shopping area, the cathedral and to the river/museum. We felt safe. Room was comfortable and clean. There was a bit of a musky smell though. We also didn't have any shampoo in the room and had to ask for some, but other than that, the room was great. We'd definitely stay here again and would totally recommend it to other. Staff was also very professional and friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristy

Stayed 1 night in Dec 2025

8/10 Good

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Good- Lovely staff, great location, clean and tidy. Easy check in and out. Bad - Funky bathroom smell on arrival, and cold water on second morning for showers!
Stayed 2 nights in Dec 2025

8/10 Good

Sok

Good location, clean room and comfortable bed, but house keeping service is hit and miss, we stayed for four nights, but 2 days out of 5, only one cup is provided for 2 Guests, and no replacements of milk or tea bags daily ince used up.
Stayed 4 nights in Nov 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
I booked for myself and my teen. I booked him as a teen but the hotel booked him as a child. There was a very rude lady at breakfast who shouted at me because my son is 14 and not under 12. I was supposed to have free breakfast include for both of us as part of my package. I was charged 24 Euros for my teen who didn’t actually eat anything, and was embarrassed while I was trying to eat my food.
Stayed 2 nights in Nov 2025

10/10 Excellent

Helen

Stayed 2 nights in Nov 2025

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, amenities
Spotless, yes. Conveniently located, yes. Staff courteous, also yes.
Stayed 2 nights in Nov 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Friendly staff. Perfect walkable location.
Stayed 1 night in Nov 2025

8/10 Good

Virginia

Business traveller
Liked: Cleanliness, staff & service, amenities
Room is ok. Be aware that the step up into shower is dangerous for older people which will prevent me from returning to this hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of more central hotels were described as 'noisy' and this one wasn't, although it is on two main roads and a tram station We walked from the main train station which took 30-40mins (and you could get public transport, it was reliable when we used it) but you walk through the centre with all the bars and the cathedral Hotel was clean and staff were friendly
Stayed 6 nights in Sep 2025

8/10 Good

Maarion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of places to eat nearby. Handy for U bahn.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and easy to find, with a convenient onsite parking garage. Check-in was smooth even late at night. Our room was very spacious with a balcony, good amenities, and even a small cooking area with a hot plate and sink. Location was excellent—just a short walk to the Cologne Cathedral, shopping, and plenty of restaurants.
Stayed 2 nights in Aug 2025

8/10 Good

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice, beds comfortable and bathroom nicely updated. Breakfast on site was great and tasty. Convenient location.
Stayed 2 nights in Aug 2025

6/10 Okay

Oliver

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

More of a 3 Star

The hotel had several issues. From bleach stained carpets to mouldy grout in the showers, holes in the ceiling all over the restaurant areas and reception… it left a lot to be desired. Breakfast facilities were good however, and the beds themselves were clean and comfortable. The in room Tea and coffee facilities are poor, with cheap instant coffee and a kettle.
Stayed 3 nights in Aug 2025

10/10 Excellent

Indu Vinod

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service location and comfort

Excellent hotel . Reception staff very friendly and sorted all our small issues quickly and efficiently. Lift stop in front of reception so easy to carry suitcases etc .Room very clean and comfortable. No noise from street .Very close to places of interest River Rhine cathedrals and buses and ferry. Shops and places to eat on same street just outside hotel so very convenient. Did not have breakfast in hotel as a bit expensive.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and staff were very friendly. Room was clean and as described.
Stayed 3 nights in Jul 2025

8/10 Good

Tiffany, Harker Heights

Stayed 2 nights in Jul 2025

10/10 Excellent

Heinz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jul 2025

10/10 Excellent

Anthony Joseph, Falkirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant few nights away with really easy transport to centre
Stayed 5 nights in Jul 2025

8/10 Good

Greg

Stayed 1 night in Jul 2025

8/10 Good

Kellie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, made it easy to get around everywhere. We had to move rooms because the air conditioner wouldn’t cool, the next room was better but definitely doesn’t cool enough for sleeping on the lowest setting.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are lovely and helpful, they printed out conference papers for me and were always very efficient. Breakfast is a huge spread and worth it. Walk down Severinstraße to the Severinstorburg and you'll find a market, lots of cafes, restaurants and more. Also don't miss the Katzentempel cafe if you are a cat fan.
Stayed 6 nights in Jun 2025

8/10 Good

Dolores, Wandlitz

Travelled with family
Liked: Amenities, property conditions & facilities
It as quiet considering it had streets all around it.
Stayed 1 night in Jun 2025

10/10 Excellent

DYLAN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel just a short walk from the centre of Cologne. The hotel was clean, convenient, and affordable. The room was a good size and included a mini fridge and safe. I would stay here again.
Stayed 3 nights in Jun 2025