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Hotel NASS Casa Coronel

Property class: 3

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Breakfast, lunch and dinner served
Property entrance
Building design
Building design
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Calle Mariano Cueva 9-42 y Bolivar, En el centro bancario y comercial, Cuenca, Azuay, EC010101
  • Place, Calderon Park
    ‪5 min walk‬
  • Place, New Cathedral of Cuenca
    ‪7 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪8 min drive‬

Room options

View all photos for Single Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Single Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | View from room

Triple Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite

  • 70 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel NASS Casa Coronel

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Valet parking is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hotel NASS Casa Coronel offers 12 accommodations, which are accessible via exterior corridors and feature safes and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels.

Bathrooms include rainfall showerheads. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a hot tub.
During your stay at Hotel NASS Casa Coronel, you're just a quick walk from San Blas Park. Free valet parking, a restaurant, and a bar are available.
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from San Blas Park and 4 minutes by foot from Plaza Rotary Market
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

Event space at this hotel measures 1292 square feet (120 square meters) and includes a conference center. A hot tub, a terrace, and tour/ticket assistance are also featured at Hotel NASS Casa Coronel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This Colonial Cuenca hotel is smoke free.

Don vitto - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • don vitto

Things to do

  • Hot tub
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre (1,292 square foot of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift

More

  • 1 building
  • 4 floors
  • Built in 1893
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 46.36 per night for guests under 20 years old
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 5 per vehicle (one-way)
  • Pet fee: USD 5 per pet, per night
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served or allowed at Hotel NASS Casa Coronel.

Property is also known as

Coronel Cuenca
Hotel NASS Casa Coronel Cuenca
Hotel Coronel Cuenca
NASS Casa Coronel Cuenca
NASS Casa Coronel
Hotel NASS Casa Coronel Hotel
Hotel NASS Casa Coronel Cuenca
Hotel NASS Casa Coronel Hotel Cuenca

Hotel NASS Casa Coronel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 48 reviews
Rating 8 - Good. 21 out of 48 reviews
Rating 6 - Okay. 8 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 5 out of 48 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Ahmed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Downs more than ups

At first they told us that the reservation was not sent by hotels.com and that there is available room. only when I said I will call hotels.com now and complain, they said ok will find you a room. Wanted to pay by visa, they said there is extra 10% if by visa. No hot water in the afternoon, parking entry is very narrow, breakfast is only from 07:30 to 09:00. Location is great.
Stayed 1 night in Nov 2018

8/10 Good

Frank,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it is close to everything.

it is save and very convenient to get anywhere int the city.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

Rooms not available when checked in

We drove about 4hours to the Hotel and was told that the rooms are not available afterward they asked us to pay cash for the rooms.I called Expedia and explained the problem and they quickly find two rooms but they asked us to pay by credit card before we see the rooms. We never pay for an hotel room before checking out.

8/10 Good

Donald

Liked: Cleanliness, staff & service

Great location, helpful staff, good value.

This was my second stay and the staff was again very friendly and helpful. Great location in El Centro, the heart of Cuenca. Free parking and the manager stopped traffic to help us out of the car park. A great value and English speaking staff ensures my return stay.

10/10 Excellent

Dena Jo, Prescott, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little hotel, conveniently located

I loved this hotel and would happily stay there again. The staff was very solicitous, and by the time I left, I felt like the receptionists were my friends. The rooms are small but have a little refrigerator and a television. There is a common living room with a pool table of all things. I speak a little Spanish, but if you speak no Spanish at all, you might find it difficult because, except for one person, the staff spoke little English. I felt the location was perfect. About 50 feet from Simon Boliver and then about five blocks from Parque Calderon. The only way my experience would have been better would have been if they'd served freshly brewed coffee in the morning. The hotel served instant coffee, which apparently is not uncommon in Cuenca...

8/10 Good

Hector, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Colonial Character Hotel

Overall it was a great stay, friendly service, very safe area, hotel is very safe,good restaurant with very atttentive personnel. Ample colonial rec room with pool table,tv, lots of big sofas and chairs to read, relax, etc. On our first night our room was very small, with barely enough room for luggage and two people to move around, I asked for a another room the next day and we were given another room 1m wider and that made a big diffrence.

8/10 Good

Ahmad, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the money

Cuenca is awesome and this hotel was right in the old town Cuenca and only few blocks from centre square and all the action. Great friendly staff. Great value for the money.

8/10 Good

Donald, Boston Ma

Liked: Cleanliness, staff & service, property conditions & facilities

Cuenca getaway

Staff was very friendly and helpful and most spoke English. Lobby/reception area was open bright and inviting with an enormous skylight. Rooms, while small by US standards were well appointed, clean and had windows looking over the lobby/atrium which also allowed for natural light. Location was in the center of the old town convient to bus terminal and airport with resturants and shops at our door step.

8/10 Good

Arturo, Quito Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent costumer service, they will go out of their way to please the costumer.Very clean rooms, simple but tasty food. Very nice ambiance.

8/10 Good

T., colorado

Liked: Cleanliness, staff & service, property conditions & facilities

Nice walk to river or plaza.

Room very tiny but clean. Staff very friendly and helpful. Complementary breakfasts were wonderful but time consuming. Don't be in a hurry with them. Lots of old beautiful wood and natural light in the common areas. Would be nice if the recorded song that plays whenever someone drives or walks past the parking area could be eliminated or at least shortened.

8/10 Good

Fernando, Houston, Texas

Liked: Staff & service, property conditions & facilities, room comfort

Great hotel location, price and service.

Excellent value and service.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great presentation, a lot of little quirks

This hotel is in a great location a five minute walk from Parque Calderon and the center of historic Cuenca in a beautiful colonial building, well decorated, beautiful interior courtyard with nice rooms with a lot of character. Unfortunately, there are a few kinks that you discover the longer you are there. The beautiful interior courtyard carries all voices in sounds and magnifies them into your room, a problem with little kids staying, and/or when the doorbell rings constantly whenever anyone enters the building. My floor mysteriously would have water puddles every morning (there was a small vent of sorts on the floor that I think was leaking). The windows to the bathroom face out on the courtyard. The windows are small and high so you can't see in/out, but they have no pane, meaning all bathroom noises can be heard in the courtyard which seems an odd feature probably designed to ventilate and isolate from street noise, but is odd. Breakfast is good, wi-fi is good, beds are semi-comfortable and TV didn't work. Great staff. To sum up, it was a great first impression, but wears out its welcome rather quick. I wouldn't dissuade others from staying there, but I do not think I would stay there again, if only because of the constant doorbell ringing and noise carrying.

10/10 Excellent

Eileen, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location,warm recetion.

The Hotel Cordero was a great place for my first few days in Cuenca. It is close to Parque Calderon, near some restaurants and banks. The people at the reception desk were very helpful in giving directions and suggestions. I was happy there.

10/10 Excellent

Peter Wray, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This hotel has tremendous character. Our room was a very good size, was clean and comfortable. The staff was accommodating and always helpful. I must say that while the hotel met and exceeded all of our expectations, Don Colon's restaurant was absolutely the highlight of the stay. Don Colon, the chef and proprietor was truly a delight. The meals he prepared were the best we had on our 3 week tour of Peru and Ecuador, and probably the best we've had anywhere. The wines chosen were excellent matches for our meals. The decor was perfect and Don Colon was engaging and entertaining - HIGHLY RECOMMENDED.

8/10 Good

Jane S.

Liked: Cleanliness, staff & service, property conditions & facilities

Close to city center

The room was very nice, however, it was VERY small. The hotel staff was friendly and helpful whenever we had needs or questions. The restaurant on the first floor was handy whenever we didn't want to venture out for meals. The food was delicious and reasonably priced.

2/10 Terrible

Not a happy camper

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint looking ... Rooms less so

Bathtub leaked everywhere, all of us suffered through old showers, not value for money. Staff tried very hard to be helpful and were very nice but hotel needs seems some attention and maintenance. Restaurant Don Colons in inner courtyard saved the stay, great food, great service and wonderful host and bartender.

10/10 Excellent

Tom R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star service

Hotel Coronel is a budget hotel with 4 star service. The staff is consistently courteous and goes out of their way to make sure every guests need is taken care of. They really go beyond the call of duty.

10/10 Excellent

clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great renovated place

Very attractive renovated hacienda with covered courtyard. Friendly staff, great location. Room a little small but adequate. Will definately return and recommend it highly.

8/10 Good

psm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Life in Cuenca

The Hotel was the only one to respond to our last minute request for a reservation over New Year's for a family of 5. Their response gave us the confidence to actually go to Cuenca at a time when the entire country was on vacation. The Hotel is clean, attractively decorated and nicely updated. Everything works even the hot water with a little fine tuning. Food was basic but good. The hotel design is an old Spanish colonial structure with an interior open air atrium with hotel rooms around the atrium. The bar and restaurant are on the floor of the atrium. This means that revelry in the bar late in the evening can disrupt getting to sleep until the partiers leave. We moved to another hotel because the bar as well as barking dogs and roosters. At the new hotel, we had Church bells at all hours. Cuenca is wonderful and a great location to explore surrounding towns. Thanks to Hotel Coronel for being internet savvy enough to offer us rooms when no other hotel would.

8/10 Good

MB

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleased with our stay in Cuenca at Hotel Coronel. We were greeted in English and checked in quickly. We had a delicious lunch at the hotel restaurant for a very reasonable price. The rooms were very small, however were clean and had everything we needed for our short stay. The hotel was close to the central square in Cuenca and is located in old colonial building, so was very quaint. We would stay here again.

8/10 Good

Katelyn, Cottonwood, AZ, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would stay here again!

We thoroughly enjoyed our hotel experience. The rooms were comfortable and clean. The staff was friendly and professional, especially Jessica, who was also helpful as a concierge. The wait staff in the restaurant were hard working and the chef, Colon, was magnificent! We enjoyed his company and his cooking! Thanks everyone for making our stay enjoyable and memorable!

10/10 Excellent

Jackie, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Coronel - Great Location and Great People

Hotel lobby was beautiful. The room was very comfortable and everything was spotless. The breakfast that was included was delicious and always served with a smile. Maurice (front desk) was extremely helpful. He spoke English which was a huge help. He also gave us some great suggestions for sight-seeing and restaurants. Maurice also arranged for Orlando to take us on a day trip to the Yungilla Valley. We had an amazing day - beautiful sights and great company. We can't wait to go back.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort

olaola

the resavation was not thre after we pusehd to 10pm ,, finally we got a room , no rest all day

10/10 Excellent

Beth, Kansas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel

We were there for 7 nights and the staff was always friendly and helful. I liked the location of this hotel, we were able to walk almost everywhere we wanted to. This hotel has a lot of old charm and the room was very nice. Would stay again!!!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pasable por el precio pero las toallas de baño estuvieron manchadas
Stayed 1 night in Nov 2020