TownePlace Suites Dallas McKinney

3.0 star property

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Photo gallery for TownePlace Suites Dallas McKinney

Relax by the pool surrounded by comfortable lounge chairs and a small table.
Relax in the hotel lobby with comfortable seating, a self-service beverage station, and a flat-screen TV.
Fully equipped kitchen with stainless steel appliances, white countertop, and dark cabinetry.
Enjoy meals in the communal dining area with a long table and chairs, kitchenette, and large windows offering a view of the outdoors.
Cozy workspace with a desk, chair, and seating area, featuring a wooden bench and framed artwork.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Kitchen
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
1832 Marketplace Drive, McKinney, TX, 75069
  • Medical City McKinney
    ‪13 min walk‬
  • Allen Premium Outlets
    ‪4 min drive‬
  • Allen Event Center
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪39 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 0 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Full Kitchen)

8.2 out of 10
Very good
(30 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms (Full Kitchen)

8.0 out of 10
Very good
(2 reviews)
  • 70 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

TownePlace Suites Dallas McKinney

Suburban hotel with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites Dallas McKinney offers 88 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually decorated. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at TownePlace Suites Dallas McKinney. During your stay, you'll be within walking distance of Medical City McKinney. Features include free breakfast, free WiFi in public areas, and free self parking. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • 13 minutes by car from Stonebriar Centre Mall and 14 minutes from Legacy West
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
TownePlace Suites Dallas McKinney offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly TownePlace Suites Dallas McKinney. Self parking is free. A complete renovation of TownePlace Suites Dallas McKinney was completed in January 2023.

This 3-star McKinney hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (114 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 2016
  • No plastic coffee stirrers
  • Renovated entire property - January 2023
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Dallas Mckinney Hotel
TownePlace Suites Dallas Mckinney
TownePlace Suites Dallas McKinney Hotel
TownePlace Suites Dallas McKinney McKinney
TownePlace Suites Dallas McKinney Hotel McKinney

TownePlace Suites Dallas McKinney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 251 out of 408 reviews
Rating 8 - Good. 82 out of 408 reviews
Rating 6 - Okay. 38 out of 408 reviews
Rating 4 - Poor. 18 out of 408 reviews
Rating 2 - Terrible. 19 out of 408 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kourtney

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they have a laundry room and gym and the Continental breakfast.
Stayed 5 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Keenan

Stayed 1 night in Apr 2025

6/10 Okay

Nick

Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean

Very comfortable. Convenient for our needs.
Stayed 2 nights in Mar 2025

4/10 Poor

Jason, Midland

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property looks much better in the pictures. The outside is average with not noticeable entryway or covered drop off. The lobby had minimal furnishings and looked like very cheaply done and had an odor of food smell and cigarettes covered with odium spray. The room was extremely small for any King sized room, however was advertised as a suite. The furniture in the room was heavily worn out and the room had a very strong smell of cigarettes and air fresheners. The strong smell was present in all of the building. Because I prepaid with no refund possible I did not check out, however I did leave and stay in the hotel across the highway that was almost new and similar prices.
Stayed 3 nights in Mar 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need!

We have traveled to Dallas area a few times this year due to some medical issues my husband has had. This is the first time we have stayed at Towneplace Suites. I wish we had stayed here every time! The staff was so nice, the room was exactly what we needed. Loved the full-size fridge and coffee pot! Bed was comfortable and breakfast was good. Location was easy to access. Didn't hurt that there is a grocery store and restaurants within walking distance! Will make this our "go-to" hotel in the area from now on! No complaints!
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing all around!! I felt very comfortable being next door to the fire department. Not once did I hear any noise come from them. Staff were amazing! Free breakfast every morning. The hotel is very close to the main highway, food places, and outlet shopping center. Definitely recommend!
Stayed 4 nights in Mar 2025

6/10 Okay

Robin, McKinney

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed for a week when family was visiting. Room was clean and staff was polite, responsive and helpful. We definitely appreciated that! At night I could smell chicken other patrons were cooking and one night even cigarette smoke. Breakfast area needs to be expanded - it gets too easily congested even with only a couple of other people in there and the 2nd egg option was almost always out. Breakfast room coffee was poor and many days only lukewarm. Room coffee was better than normal though! Our room was too small for the pullout couch to be used, it extended all the way to the bed with no way to walk to the bathroom at night from the right side of the bed.
Stayed 7 nights in Mar 2025

4/10 Poor

Misty

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointing!

My room didn't seem clean or put together properly. The front desk employee assured me it was clean and didn't offer to relocate me to another room. She didn' care. The room has not been maintained either. It wasn't a good value for the money.
Stayed 1 night in Mar 2025

6/10 Okay

Beverly

Travelled with family
Liked: Property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay,room was excellent,as was the service
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Just suggestion. Put a mat in the shower for handicapped accessibility because if slick shower. Thank you.
Stayed 1 night in Mar 2025

6/10 Okay

Rebecca

Travelled with group
Liked: Staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating. The morning breakfast buffet was always well stocked with sufficient variety. We found the property to be clean and located about a block away from major traffic, which made it quiet, yet convenient.
Stayed 3 nights in Feb 2025

10/10 Excellent

Josie

Travelled with group
Liked: Cleanliness, amenities
The staff was amazing and accomodating. We greatly enjoyed our stay. Thank you TownePlace
Stayed 1 night in Feb 2025

10/10 Excellent

Sylvie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. The only thing we had a problem with. Our room being on the first floor had a few flying termites. I think that's what they were.
Stayed 1 night in Feb 2025

4/10 Poor

Ian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pass on this one

Location isn’t great. Noisy and annoying ac in the room. Gym had broken bench, only on pair of weights of the total of only 6 different pounds, and no a/c or power on first day. Breakfast wasn’t out at 6:30 so couldn’t take advantage of included breakfast…all in all disappointing stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service

Great customer service
Stayed 28 nights in Jan 2025

8/10 Good

Shandrial

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not clean we arrived about 5:00 i check my sheet to found stain on them, so i call front desk house keeping was already gone. We end up had to change them ourselves, they had stain on the second set as well,blood on curtains i was disappointed that the room was nasty.when checking out next day no housekeeping on the floor at all.
Stayed 1 night in Jan 2025