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Sheraton Dammam Hotel & Convention Centre

5.0 star property

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Photo gallery for Sheraton Dammam Hotel & Convention Centre

Lobby lounge
Junior Suite, 1 Bedroom, Smoking | Food and drink
Indoor pool, outdoor pool
Premium bedding, Select Comfort beds, minibar, in-room safe
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1st Street, Prince Mohammad Bin Fahd Rd, Po Box 5397, Dammam, 31422
  • Place, Al Shatea Mall
    ‪6 min walk‬
  • Place, Dammam Corniche
    ‪15 min walk‬
  • Place, Marina Shopping Mall
    ‪18 min walk‬
  • Airport, Dammam (DMM-King Fahd Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Smoking

Premium bedding, Select Comfort beds, minibar, in-room safe

Room, 2 Single Beds, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Smoking

Premium bedding, Select Comfort beds, minibar, in-room safe

Room, 2 Single Beds, Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, Smoking

Club Room, 1 King Bed, Smoking

Club Room, 1 King Bed, Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds, Smoking

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Room, 2 Single Beds, Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom, Smoking, Corner

Club Suite, 1 Bedroom, Smoking, Corner | Living room

Club Suite, 1 Bedroom, Smoking, Corner

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sheraton Dammam Hotel & Convention Centre

3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a health club, and a poolside bar. Housekeeping is available on request.
Sheraton Dammam Hotel & Convention Centre offers 274 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Dammam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

During your stay at Sheraton Dammam Hotel & Convention Centre, you're just a quick walk from Al Shatea Mall. Features include free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, and a poolside bar
  • Buffet breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with hot stone massages, body scrubs, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 2-minute drive from Al Waha Mall and a few minutes from Dammam Public Library and National Museum
Sheraton Dammam Hotel & Convention Centre offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

A business center, 12 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5199 square feet (483 square meters) and includes a conference center. An outdoor pool, a children's pool, and a health club are also featured at the luxury Sheraton Dammam Hotel & Convention Centre. Self parking and valet parking are free.

This 5-star Dammam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Sheraton Dammam Hotel & Convention Centre has 3 restaurants serving lunch and dinner.
Fayrouz International - This buffet restaurant overlooks the pool. Open daily.
Da Vinci Italian - Overlooking the pool, this fine-dining restaurant serves lunch and dinner. Reservations are required. Open daily.
Caffe Vienna - This coffee shop overlooks the pool. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 100 per person
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Caffe Vienna
  • Da Vinci Italian
  • Fayrouz International

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,199 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: SAR 250
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Dammam Hotel & Convention Centre

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 100 per person
  • Early check-in fee: SAR 250 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10006581
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Sheraton Dammam Hotel & Towers
Sheraton Dammam Towers
Dammam Sheraton
Sheraton Dammam Hotel And Towers
Sheraton Dammam Hotel
Sheraton Dammam
Sheraton Dammam & Convention
Sheraton Dammam Hotel & Convention Centre Hotel
Sheraton Dammam Hotel & Convention Centre Dammam
Sheraton Dammam Hotel & Convention Centre Hotel Dammam

Sheraton Dammam Hotel & Convention Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 234 reviews
Rating 8 - Good. 67 out of 234 reviews
Rating 6 - Okay. 46 out of 234 reviews
Rating 4 - Poor. 24 out of 234 reviews
Rating 2 - Terrible. 16 out of 234 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Imraan

Liked: Cleanliness, staff & service, amenities
Perfect hotel
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location at a great price!
Stayed 3 nights in Dec 2024
Verified

8/10 Good

PEI CHI

Disliked: Cleanliness, staff & service
Service good , food good but bathroom fixture are too old .
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sri Harsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, great staff and wonderful food options. Definitely coming back.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel by every standard. I especially appreciated that parking was abundant and the bathrooms were comfortable! I will definitely stay here agai!
Stayed 1 night in May 2023
Verified

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, they made our stay a joy. Area around were so convenient. We will come back.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Maryam

Liked: Cleanliness
As usual
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, amenities
Excellent welcoming while checking in. Very professional and courteous guest relationship agent, Miss Mashael.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Gary

Liked: Staff & service
It was comfortable, the breakfast was like a cattle market and I felt it was disappointing. The evening meal in the Italian was very nice and I would go there again.
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Very old hotel. Very noisy at night due to close proximity of Main Street. Not a lot of food choices.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Almohannadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The businessmen lounge has been opened for me and brake fast . And the speed of the entry and exit procedure by the reception
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't stay again

Room smelled like cured meat and I'm 99% sure the bed linens were not changed between guests.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, amenities
.
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Khalid

Liked: Cleanliness, amenities, property conditions & facilities
I booked for 3 rooms. The receptionist didn’t allow us to get all 3 rooms. Instead, he insisted that all guests should be available on the same time we checked in, so I had to wait my family arrive to get access for the rooms
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Govinda

Liked: Cleanliness
Disliked: Staff & service, amenities
Not much amenities, website has wrong information about facilities. Staff doesn't know much.
Stayed 9 nights in Jul 2022
Verified

4/10 Poor

Ruaim

Liked: Staff & service
Disliked: Property conditions & facilities
Old furnishings, water stains on wall, super cold AC that cannot be adjusted.
Verified

2/10 Terrible

Issa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I did not like this place is very dirty. The bed has lice, and the bathroom smells really bad in one night the changed my room three times because of the filth. This is the most disgusting hotel experience I had in my life I paid for one week and I had to get out of the place, next day I do not recommend it to anybody. The only thing good in the place is the staff they were helpful but helpless
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel to stay when in Dammam!

We love the hotel! The service is excellent, the receptionists are professional and caring, the doorman is efficient. The ONLY 'complaint' is the signage for Careem and Uber drivers to find the driveway to the hotel is not clear from the street! LOL. Mapping Apps show the location of the hotel on the street, directly in front of the main front door....but that is no help to the hire drivers. Perhaps the hotel could put better signage on the street (in Arabic and English) to help drivers to find the front door! Otherwise- we love the hotel and the Italian restaurant has a limited menu, but everything we have eaten there over 3 different visits has been excellent!
Stayed 1 night in Jun 2023
Verified

8/10 Good

OBAID

.
Verified

4/10 Poor

Bachir

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Très vieux, chambres trop bruyantes, on entend les conversations des voisins à 1 heure du matin. Trop cher pour ce que c'est, trop vieux, il faut absolument une rénovation. Mais propre quand même.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

YASIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up to expectations
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Yousef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الاقامة كانت جيدة وموظفين الاستقبال مميزين لكن السرير غير مريح
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Great service but the facilities are quite dated
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice , staff is very cooperative and professional.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Khalifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
كانت أقامتي لمد ليلتين .تسجيل الدخول كان سلس وموظف الأستقبال كان في منتهي الدوق.الغرفه مريحه و نظيفه. توجد مواقف ولكنها غير مضلله.
Stayed 2 nights in Jul 2021