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West Des Moines Marriott

3.5 star property

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Photo gallery for West Des Moines Marriott

Lobby lounge
Lobby lounge
Meeting facility
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Free airport shuttle
  • Bar

Explore the area

View in a map
1250 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Place, UnityPoint Health - Methodist West Hospital
    ‪19 min walk‬
  • Place, Mercy Medical Center West Lakes
    ‪2 min drive‬
  • Place, Jordan Creek Town Center
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

West Des Moines Marriott

Suburban hotel with airport shuttle service and a fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
West Des Moines Marriott offers 219 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
During your stay at West Des Moines Marriott, you'll be within walking distance of Jordan Creek Town Center. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy American cuisine while dining at Two Rivers Grille
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and wedding services
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Jordan Creek Town Center and 6 minutes from Living History Farms
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
West Des Moines Marriott offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 9128 square feet (848 square meters) and includes conference space. The business-friendly West Des Moines Marriott also features gift shops/newsstands, a garden, and concierge services. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star West Des Moines hotel is smoke free.

For a fee, guests can enjoy full breakfast daily.
Two Rivers Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 9 to 13 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Two Rivers Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 9,128 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar near toilet (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 13 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel West Moines
Marriott West Des Moines Hotel West Des Moines
West Moines Marriott Hotel
West Moines Marriott
West Des Moines Marriott Hotel
West Des Moines Marriott West Des Moines
West Des Moines Marriott Hotel West Des Moines

West Des Moines Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Very excellent service
Stayed 1 night in Aug 2025

10/10 Excellent

Patti

Stayed 1 night in Aug 2025

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean rooms, comfy beds
Stayed 1 night in Aug 2025

8/10 Good

John

Stayed 1 night in Aug 2025

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They represent Des Moines well

Jim & April took a terrible 1st day experience at a terrible experience at a different hotel and turned the trip into quite an enjoyable stay. The entire place and the staff were fantastic.
Stayed 2 nights in Aug 2025

6/10 Okay

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a urine smell to it and the bathroom had remnants of something brown on the wall behind the sink. The bed was pretty firm too.
Stayed 1 night in Aug 2025

10/10 Excellent

Ella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this place!!
Stayed 1 night in Aug 2025

10/10 Excellent

Anela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very open lobby with active fireplace and bar. Plenty of seating. Excellent check in staff!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Roberta

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel within seconds of highway entrance (I80). Super clean, quiet, updated rooms with very comfortable bed and bedding, modern furniture and decor, huge TV, nice bathroom and walk-in shower with great lighting. NO yucky carpet, it’s all hard flooring in pristine condition! The grounds are clean with a large grassy area alongside the building to walk my little dog. Self parking is plentiful and convenient right outside the front door. Pleasant, friendly staff make this hotel a great pick! I’ve stayed here previously when passing through Iowa and would stay again! Highly recommend West DesMoines Marriott!
Stayed 1 night in Jul 2025

10/10 Excellent

Candy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll stay here again for sure! Breakfast was expensive, so we chose to not buy it. But it looked good. The property has been renovated and it’s very nice and so clean! Literally the bed was so perfect! We immediately relaxed and slept amazingly!
Stayed 1 night in Jul 2025

8/10 Good

Catherine

Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Stayed 1 night in Jun 2025

6/10 Okay

MATTHEW

Liked: Cleanliness, amenities, property conditions & facilities
They are very short on staff. The staff there is overwhelmed.
Stayed 1 night in Jun 2025

4/10 Poor

Britney

Business traveller
Disliked: Staff & service
They are always double charging. This is my third time having them double charge a room and getting our money back is a nightmare.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying at this hotel. And this time we got upgraded to a suit. Such a great suprise
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Comfortable. Will stay again. :)
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Stayed 3 nights in Mar 2025

8/10 Good

Marla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Noell

Stayed 1 night in Mar 2025

8/10 Good

Jessica

Stayed 2 nights in Mar 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Damen

Stayed 2 nights in Jan 2025