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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Indoor pool
Standard Room, 2 Queen Beds, Non Smoking
Suite, Non Smoking
Lobby
Suite, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
3117 Craig Rd, Eau Claire, WI, 54701
  • Marshfield Medical Center - Eau Claire
    ‪10 min walk‬
  • University of Wisconsin-Eau Claire
    ‪13 min walk‬
  • Carson Park
    ‪4 min drive‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Accessible)

Premium bedding, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking (Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Premium bedding, iron/ironing board, free cots/infant beds

Suite, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Premium bedding, iron/ironing board, free cots/infant beds

Suite, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Hotel in Eau Claire with free breakfast and a 24-hour front desk
This smoke-free hotel features an indoor pool, a hot tub, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and gift shops/newsstands.
Quality Inn & Suites offers 56 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of Marshfield Medical Center - Eau Claire. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a gift shop, a vending machine, and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Marshfield Medical Center - Eau Claire and University of Wisconsin-Eau Claire
  • Dogs welcome for a fee
Quality Inn & Suites offers its guests an indoor pool and a hot tub. Public spaces have free WiFi. Free breakfast is served daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at Quality Inn & Suites. Self parking is free.

This Eau Claire hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a deposit of USD 20 per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Eau Claire
Comfort Inn Hotel Eau Claire
Eau Claire Comfort Inn
Quality Inn Eau Claire
Quality Eau Claire
Quality Inn & Suites Hotel
Quality Inn & Suites Eau Claire
Quality Inn & Suites Hotel Eau Claire

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 760 reviews
Rating 8 - Good. 307 out of 760 reviews
Rating 6 - Okay. 140 out of 760 reviews
Rating 4 - Poor. 55 out of 760 reviews
Rating 2 - Terrible. 39 out of 760 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Song

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is disgusting..Nasty furniture and the front desk people are weird..The pool area is disgusting and smells horrible. Never again ..This hotel needs to be shut down....Dont waste your money or your time on this place
Stayed 1 night in Feb 2025

8/10 Good

Zarrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book for the pool, but otherwise very good

The rooms are clean, comfortable, and well maintained. Be warned that there is no elevator, so if you can't do stairs, you should look elsewhere. The pool and Jacuzzi are very nice, except that they over chlorinate so badly that it burns the eyes, nose and throat. My eyes were completely bloodshot after using the Jacuzzi, and I am not especially sensitive. 2 showers later and I can still smell it on my skin. I hope they take this review to heart and reduce the chlorine level to something reasonable and conducive to enjoyment, because it's a really nice Jacuzzi. Also, please stick the pool towels!
Stayed 2 nights in Feb 2025

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó súper bueno todo
Stayed 2 nights in Feb 2025

8/10 Good

michelle, Bancroft

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Feb 2025

8/10 Good

lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy to get to.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Okay

Everything went smoothly from checking in and checking out. The only thing i did not like us the bathroom. They need to fix the shower and bathroom sink. The water was not hot and the water from the shower head was not working well.
Stayed 3 nights in Jan 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Debra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
The staff was every friend. There are things that could be fixed. Like the toilet paper holder. Would love to see body wash in the showers like the shampoo and conditioner. Nice place to stay.
Stayed 4 nights in Jan 2025

8/10 Good

Cindy

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Location for our purpose in Eau Claire was perfect. Staff friendly and knowledgeable. Building good condition. Could use a bit more in housekeeping detailing. I would recommend for cost, location, staff.
Stayed 1 night in Jan 2025

2/10 Terrible

Cody

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Used a car freshener to eliminate smells.
Stayed 2 nights in Jan 2025

8/10 Good

Breann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the price

Clean, comfortable, good breakfast. Pool and hot tub were small, but enjoyable.
Stayed 1 night in Jan 2025

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, pool and hot tub
Stayed 1 night in Dec 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a reasonable price. Nice pool area. Great continental breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, room comfort

One Stay

Good place for overnight low frills but clean and friendly service.
Stayed 1 night in Dec 2024

10/10 Excellent

David

It’s a nice place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Travelled with family
Budget friendly for a one night stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, amenities
Very comfortable beds, super quiet rooms. Great breakfast, loved the pancake machine.
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlemen at the front desk were so kind, polite, and accommodating. We forgot to bring our phone charger from home, and we didn't realize it until late at night. We were exhausted from the trip, so we asked if they might have one we could borrow until morning. They let us use it for the entire three nights we stayed. Also, we damaged a towel, and when we went to inform them and pay for it, they said with a smile, "No charge."
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Stayed 1 night in Nov 2024