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Norton House Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for Norton House Hotel & Spa

Exterior
Executive Double Room
Interior entrance
Indoor wedding
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Ingliston, Newbridge, Scotland, EH28 8LX
  • Place, Xtreme Karting Edinburgh
    ‪3 min drive‬
  • Place, Royal Highland Centre
    ‪5 min drive‬
  • Place, Edinburgh Castle
    ‪23 min drive‬
  • Airport, Edinburgh (EDI)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Twin Room

Premium bedding, in-room safe, individually decorated

Classic Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double or Twin Room

Premium bedding, in-room safe, individually decorated

Classic Double or Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Premium bedding, in-room safe, individually decorated

Classic Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Norton House Hotel & Spa

Victorian hotel with a full-service spa and a health club
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and 2 coffee shops/cafes are onsite.
Norton House Hotel & Spa offers 83 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Norton House Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision.
Our customers tell us they can't get enough of the helpful staff at Norton House Hotel & Spa. During your stay, you'll be close to Edinburgh Zoo. Free WiFi in public areas, free self parking, and 2 coffee shops/cafes are available.
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Enjoy a bite to eat at The Brasserie, a brasserie with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to hydrotherapy, aromatherapy, or body scrubs at Norton House Spa
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 9 minutes by car from Royal Highland Centre and 10 minutes from Heriot-Watt University
  • Dogs welcome for a fee
Norton House Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A hot tub, a sauna, and spa services are also featured at the business-friendly Norton House Hotel & Spa. Free self parking is available.

This Victorian Newbridge hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
The Brasserie - This brasserie overlooks the garden. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1840
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 25 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Norton House Hotel
Norton House Hotel Newbridge
Norton House Newbridge
Norton House Hotel & Spa Hotel
Norton House Hotel & Spa Newbridge
Norton House Hotel & Spa Hotel Newbridge

Norton House Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Lovely Hotel

We spent our wedding night here and they had arranged for flowers and fruit ,a gift from my mother, to be in our room waiting for us . Breakfast was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Stayed 2 nights in Sep 2025

10/10 Excellent

D Gordon, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pools and spa in a natural environment that was very quiet. Excellent staff and service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Travelled with partner
Very nice staff, wonderful breakfast, and excellent massage. Clean rooms and grounds. Only had a few hours but was a beautiful stay.
Stayed 1 night in Sep 2025

10/10 Excellent

carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another pleasant stay

We have stayed here many times, this time was for my mother’s 70th. Room was a nice size and clean. Starting to look a little shabby in places both in room and bathroom. We used the spa and gym, really clean has great facilities. Staff are always helpful and friendly. We ate at the restaurant on the first night only as there wasn’t much choice so would have just ate the same thing two nights in a row. Restaurant and public areas well kept and has a lovely atmosphere. Will see you next year
Stayed 2 nights in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Beautiful upscale hotel with great food and excellent service
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff. Convenient for public transport if you walk 15 mins. The highlights are the grounds, the staff, the breakfast options and the spa .
Stayed 5 nights in Aug 2025

10/10 Excellent

olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay at beautiful property near airpor

Exceptional hotel on beautiful property. Large room, great restaurant, wonderful Breakfast. Great service, clean and well equipped spa. Nature reserve walks. Highly recommended! Especially as a landing spot after a long flight.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris, West Montrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean renovated property, would stay again.
Stayed 1 night in Jun 2025

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and sourrounding area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing and so close to the airport. Stay here the night before you fly out and you will Be well rested!
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret, Foxboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Friendly Staff, food is delicious
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, spa and pool were amazing
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, Nice location.

Love this hotel! Have visited several times and it gets better every time. Staff, accomodation, cleanliness, facilities all very good. Could not fault this hotel. Great location, quiet. Easy access to Edinburgh by car, bus, tram or taxi. Near airport but you barely notice flights taking off!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely polite and helpful staff. Spa was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Neill John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but breakfast a big let down.

25.00 price for breakfast is poor. They say it’s 15.00 when booked at check in but we didn’t know if we wanted breakfast and didn’t want anything apart from coffee and a pastry which at 25.00 each is poor and feels a bit of a rip off.
Stayed 1 night in Jul 2025

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Norton House was very nice. Room was a bit small, as was bathroom. But fine for a night or two, or if you are solo.
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm and peaceful after a busy vacation
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short ride from the airport, this property is situated down a long driveway so feels private. Our room was spacious and clean with all the amenities including coffee/tea making facilities and fresh milk. The bathroom is large and well equipped with a rain head shower and a separate bath. There was also a flannel which I think necessary when using shower gel but not many properties have one. It's just a shame that we only had one night here.
Stayed 1 night in Jul 2025

10/10 Excellent

Willem, Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Beds are comfortable and staff is friendly. Room was next to elevator, but no noises in room. Great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jean-Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and spa facilities. Generous breakfast. Great value.
Stayed 1 night in Jul 2025

6/10 Okay

Kamlesh

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025