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Sandman Hotel Edmonton West

3.0 star property

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Photo gallery for Sandman Hotel Edmonton West

Indoor pool
2 restaurants, breakfast, lunch, dinner served; American cuisine
2 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby lounge
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
17635 Stony Plain Rd Nw, Edmonton, AB, T5S1E3
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, Galaxyland
    ‪4 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

7.4 out of 10
Good
(53 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(139 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Kitchenette, Tower

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchenette, Tower

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Tower

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Balcony, Tower

8.6 out of 10
Excellent
(67 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

8.4 out of 10
Very good
(49 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Kitchenette

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Kitchenette

7.6 out of 10
Good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

8.8 out of 10
Excellent
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

10.0 out of 10
Exceptional
(3 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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The price is €104
includes taxes & fees
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About this property

Sandman Hotel Edmonton West

Hotel with 2 restaurants, near West Edmonton Mall
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Sandman Hotel Edmonton West offers 261 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the pool at Sandman Hotel Edmonton West. During your stay, you'll be within walking distance of Oasis Centre. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Dennys, a family restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from West Edmonton Mall and a few minutes from Fantasyland
  • Pets welcome for a fee (restrictions apply)
Sandman Hotel Edmonton West offers its guests an indoor pool, a hot tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Sandman Hotel Edmonton West. Self parking is free.

Smoking is allowed in designated areas at this 3-star Edmonton hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Dennys - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
CHOP Steakhouse Bar - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 12 to 30 for adults and CAD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CHOP Steakhouse Bar
  • Dennys

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 150 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 30 for adults, and CAD 12 to 30 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Edmonton West
Sandman Hotel Edmonton West
Sandman Hotel Edmonton West Alberta
Sandman Inn Edmonton
Sandman Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel
Sandman Hotel Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel Edmonton

Sandman Hotel Edmonton West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1076 out of 2254 reviews
Rating 8 - Good. 592 out of 2254 reviews
Rating 6 - Okay. 301 out of 2254 reviews
Rating 4 - Poor. 162 out of 2254 reviews
Rating 2 - Terrible. 123 out of 2254 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Selena

Stayed 2 nights in Sep 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

alecko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, room was clean, natural soaps & lotions provided, seemed to be a very quiet/insulated hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shelley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a nice location and well kept, the coffee at the front was nice every morning
Stayed 3 nights in Sep 2025

4/10 Poor

Roger C

Disliked: Cleanliness, property conditions & facilities
Room was dirty. Especially bathtub with hair. Had to clean it.
Stayed 2 nights in Sep 2025

2/10 Terrible

Bethany

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were given originally was not clean. There were crumbs all along the seams of the pull out couch, and under the mattress looked liked it had not ever been cleaned, there were crumbs and large insect remnants. There was also a small ball under the couch. They offered to give us another room which at least was somewhat cleaner. However the pull out mattress was not comfortable, the sink in the washroom was broken (they did have someone come in and fix it, but it was still broken when we moved rooms) and the one wing of the main building is not accessible. There are stairs that you have to transport all of your luggage up as there is no elevator, and no one offered to help with the bags to get them up to the room. It was actually one of the worst hotels I’ve stayed at in a long time. The staff at the front were friendly, but it didn’t make up for the lack of cleanliness and lack of help. If there had been any hotels available when we were there, I would not have stayed here, unfortunately all of the hotels at the time of our visit were booked due to the Morgan Wallen concerts. I could not wait to check out.
Stayed 3 nights in Sep 2025

8/10 Good

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and comfy beds.
Stayed 1 night in Sep 2025

4/10 Poor

Jake

Stayed 1 night in Sep 2025

10/10 Excellent

kevin

Stayed 3 nights in Sep 2025

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Katheryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mallory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice amenities. Pull out couch was very uncomfortable and not suited for adults or teens
Stayed 1 night in Aug 2025

10/10 Excellent

Isaac

Stayed 2 nights in Sep 2025

2/10 Terrible

Kaitlyn

Travelled with group
Disliked: Property conditions & facilities
Hotel room was incredibly dirty
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly--the nicest. Only downside is that the hotel is pet friendly, which is great, but there's not really anywhere safe or clean to walk your pet. Lots of rocky "garden" areas with quite large and sharp rocks, lots of cigarette butts, etc.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Art

Stayed 1 night in Sep 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Amenities, property conditions & facilities
Poor costumer service and room was trash when we got there. No A/c
Stayed 2 nights in Sep 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a horrendous stay. First off, they advertise the king room with pull out for four people. The pull out is a single bed. My teen had to sleep on the floor. We found garbage on the floor in multiple places, counters were dirty garbage container full. And the worst were the staff who had no care that my kids were on the floor. They refused sheets and blankets at first utill I had to demand them. There’s no elevator so we lugged our bags up three floors with no help offered as a mom and three kids. Staff were rude and clearly not invested in my stay. Very unimpressed.
Stayed 2 nights in Sep 2025

4/10 Poor

Khaled

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Fangxin

Stayed 3 nights in Aug 2025

8/10 Good

James

Stayed 4 nights in Sep 2025

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I lov
Stayed 2 nights in Aug 2025

8/10 Good

Laura

Friendly workers
Stayed 1 night in Jul 2025