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Sandman Hotel Edmonton West

3.0 star property

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Photo gallery for Sandman Hotel Edmonton West

Indoor pool
Property preview
Front of property
2 restaurants, breakfast, lunch, dinner served; American cuisine
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Room service

Explore the area

View in a map
17635 Stony Plain Rd Nw, Edmonton, AB, T5S1E3
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, University of Alberta
    ‪11 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

7.4 out of 10
Good
(53 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(137 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Kitchenette, Tower

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchenette, Tower

8.0 out of 10
Very good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Tower

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Balcony, Tower

8.6 out of 10
Excellent
(67 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

8.4 out of 10
Very good
(48 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Kitchenette

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

8.8 out of 10
Excellent
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Sandman Hotel Edmonton West

Hotel with 2 restaurants, near West Edmonton Mall
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Sandman Hotel Edmonton West offers 261 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the pool at Sandman Hotel Edmonton West. During your stay, you'll be within walking distance of Oasis Centre. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Dennys, a family restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 3-minute drive from West Edmonton Mall and a few minutes from Fantasyland
  • Pets welcome for a fee (restrictions apply)
Sandman Hotel Edmonton West offers its guests an indoor pool, a hot tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Sandman Hotel Edmonton West. Self parking is free.

Smoking is allowed in designated areas at this 3-star Edmonton hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Dennys - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
CHOP Steakhouse Bar - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 12 to 30 for adults and CAD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CHOP Steakhouse Bar
  • Dennys

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 150 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 30 for adults, and CAD 12 to 30 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Edmonton West
Sandman Hotel Edmonton West
Sandman Hotel Edmonton West Alberta
Sandman Inn Edmonton
Sandman Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel
Sandman Hotel Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel Edmonton

Sandman Hotel Edmonton West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1036 out of 2187 reviews
Rating 8 - Good. 575 out of 2187 reviews
Rating 6 - Okay. 298 out of 2187 reviews
Rating 4 - Poor. 160 out of 2187 reviews
Rating 2 - Terrible. 118 out of 2187 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ochang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

charo

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Alimardon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like helpful staff
Stayed 1 night in Aug 2025

6/10 Okay

Sheri-lyn

Travelled with family
Disliked: Staff & service, property conditions & facilities
Old property, sketchy surroundings, beds and pillows old and uncomfortable- I chose based on Expedia rating and was disappointed- property did not reflect the great rating- not worth the money
Stayed 1 night in Aug 2025

8/10 Good

Maria, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service to the staff who checked us in, Jonard. The duvet on our bed was not cleaned by the housekeeping but he quickly replaced it with a new one.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 5 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff was great, Maria was extremely friendly and helpful!
Stayed 3 nights in Aug 2025

2/10 Terrible

Cody

Stayed 1 night in Aug 2025

6/10 Okay

Katrina

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
the lobby is dirty it should be clean all the time, make sure the room doesn't smell like cigarettes, carpets in the rooms have a foul smell. Upon entering the hotel it doesn't seem like a hotel.
Stayed 1 night in Aug 2025

8/10 Good

diane

.
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is great. Make lobby area more clear, please.
Stayed 1 night in Aug 2025

8/10 Good

Maria antonia

Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Room was too humid. Once AC/fan is on, it was soooo much noise, impossible to rest. There was hair on bathroom ceiling and carpet was not properly cleaned. Front desk provided excellent service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Washer and dryer took 3 days to do 2 loads.
Stayed 7 nights in Jul 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the pool
Stayed 1 night in Jul 2025

6/10 Okay

Frank

Travelled with family
Liked: Staff & service
Staff very supportive and respectful! Will definitely go back there.
Stayed 2 nights in Aug 2025

6/10 Okay

Victoria

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Bathroom wasn’t very clean at all, lots of homeless hanging around definitely didn’t feel safe going out on my own, they also would leave buggy’s around the parking lot. Parking lot is very tight. We were there for a wedding and part of the bridal party. All rooms were booked together none of us were on the same floor as we were told we would be. Front desk staff was friendly. Asked for tidy up from house keeping only thing we got was towels. Super disappointed in this sandman, stayed at other locations this has to be by far the worst one I have stayed at.
Stayed 2 nights in Aug 2025

2/10 Terrible

Richard

Travelled with family
Stayed 1 night in Aug 2025

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff during check in were very friendly, Maria helped switch our rooms after the double queen bed rooms were sold out. We checked in at 9:40pm so didn’t get a chance to use the pool (they close at 10pm which is a bummer). No free breakfast included which sucked and also no elevators on the side we stayed on even though we were on the 3rd floor. Overall rooms were clean and staff were friendly/helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Sam

Stayed 1 night in Aug 2025

4/10 Poor

isadore

Travelled with family
Disliked: Amenities
I booked the room with two queen size beds, Expedia book me two beds when I got to the hotel they didn’t have two queen beds. They gave me one king bed and one pullout couch which sucks. Bed is so hard like sleeping on the ground.
Stayed 1 night in Aug 2025

10/10 Excellent

Hannah Grace, High River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythings good.
Stayed 1 night in Aug 2025