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Imperial Heights Hotel, Entebbe

4.0 star property

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Photo gallery for Imperial Heights Hotel, Entebbe

Property entrance
Executive Double Room
Reception
Garden
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Plot 13, Church Road, Entebbe, 4352000
  • Place, Entebbe Golf Club
    ‪8 min walk‬
  • Place, Ugandan Wildlife Education Centre
    ‪13 min walk‬
  • Place, Entebbe Botanical Garden
    ‪17 min walk‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪7 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

7.2 out of 10
Good
(5 reviews)
  • Water view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite

Business Suite

Business Suite

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room

Club Room | Private kitchen

Club Room

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Imperial Heights Hotel, Entebbe

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a rooftop terrace are onsite.
Imperial Heights Hotel, Entebbe offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

This Entebbe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a health club.
The onsite spa has couples treatment room(s). Services include deep-tissue massages and Swedish massages.
During your stay at Imperial Heights Hotel, Entebbe, you're just a quick walk from Entebbe Golf Club. Free WiFi in public areas, free valet parking, and a full-service spa are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at Bridge Bar and Restaurant
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Entebbe Golf Club and Muzinga Square
  • Airport shuttle service available for a fee
Imperial Heights Hotel, Entebbe offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center, 3 meeting rooms, and coworking spaces are available. A rooftop terrace, spa services, and barbecue grills are also featured at the family-friendly Imperial Heights Hotel, Entebbe. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Entebbe hotel.

Bridge Bar and Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bridge Bar and Restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Imperial Heights Hotel, Entebbe

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Imperial Heights Hotel, Entebbe offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Lake Heights Hotel Entebbe
Lake Height Entebbe BON Hotels Hotel
Lake Heights Entebbe
Lake Heights Hotel
Lake Height BON Hotels Hotel
Lake Height Entebbe BON Hotels
Lake Height BON Hotels
Lake Heights Entebbe BON Hotels Hotel
Lake Heights BON Hotels Hotel
Lake Heights Entebbe BON Hotels
Lake Heights BON Hotels
Lake Heights Entebbe by BON Hotels
Lake Height Entebbe by BON Hotels
Lake Heights Hotel Entebbe
Imperial Heights Hotel Entebbe
Imperial Heights Hotel, Entebbe Hotel
Imperial Heights Hotel, Entebbe Entebbe
Imperial Heights Hotel, Entebbe Hotel Entebbe

Imperial Heights Hotel, Entebbe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 90 reviews
Rating 8 - Good. 32 out of 90 reviews
Rating 6 - Okay. 15 out of 90 reviews
Rating 4 - Poor. 4 out of 90 reviews
Rating 2 - Terrible. 8 out of 90 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
courteous staff gave us towels for pool and later checkout 12pm no charge the bar has a great view trees blocking lake, rooms and pool are very clean, dinned out for dinner breakfast is great pancakes eggs, sausage,
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Shadrack Yaw

Just an okay property but not really bad for the price
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Friendly helpful staff. The food is good, and beautiful and clean facilities all around.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Wim

Disliked: Property conditions & facilities
The pictures of the website, looks far more better the real state the premises are situated in.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent/polite friendly staff, who are happy to help with everything and goes above and beyond to make sure you have a very happy stay. I will highly recommend this establishment for any one travelling through Entebbe. Also only just 10mins drive to airport and 5minutes walk to shopping mall.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation. Very green. Nice pool, very nice staff. Good kitchen also with local food. Two things could be better: The WiFi and that room service can also be paid at checkout and not directly cash.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant stay. All the staff, from security etc. Fantastic. I will highly recommend this place.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Bruno Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money. Highly recommended

Very good value for money. The reception staff was kind enough to wait for me until 3am because of my extremely delayed flight. Room was very clean with all the toiletries I required during my stay. Bed was gigantic, loved it. Breakfast staff was very attentive too, breakfast choice was okay. Pool was very refreshing
Stayed 2 nights in Sep 2024
Verified

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, helpful and professional. The gym needs major improvement
Stayed 1 night in Aug 2024
Verified

8/10 Good

FARUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Kigen

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very old and not well maintained. Nothing like what we saw online. The food was really bad - we had to eat outside and the rooms were not comfortable at all
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Louis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t go there.
Stayed 1 night in Jun 2024
Verified

8/10 Good

John

Liked: Staff & service, property conditions & facilities
The grounds were nice with trees and vegetation. The place needs a renovation. The carpets need cleaning or better yet put tiles. The pool needs cleaning. The gym is defunct. The staff was nice.
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Shadrack Yaw

Not as good as the pictures but it’s manageably okay
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Loretta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So the walls all need to be painted , locks don’t work. Rugs (pieces laid together ) and furniture all full of stains and nasty. Outdoor furniture full of bird poop. Rooftop bar is a joke. Breakfast was not good . No hot water in the shower . This was one of the worst stays of my life . The photos they have advertised is a lie . The exterior is pretty . That’s it
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Malik Fasal

Disliked: Property conditions & facilities, room comfort

Hverken et 4 stjernet eller 5 stjernet hotel

Alt for dyrt i forhold til pris og placering
Stayed 2 nights in Nov 2022
Verified

2/10 Terrible

UMAR

Liked: Cleanliness, staff & service
My card was overcharged
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Nov 2021
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Very nice, helpful staff. Some facilities ate a bit 'tired' and need updating.
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Tiong

Disliked: Staff & service, amenities, property conditions & facilities
Very expensive for the price that we paid: $100/night on average. The food service was terrible - took forever (2-3 hrs) for your food to come out. The room is big but NOT comfy at all. AC was not cold and I don't have hot water in my room. Plus no free airport transport. Definitely Not a Four Star hotel. May 2.5 star.
Stayed 4 nights in Oct 2021
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay while in Entebbe. The grounds are lush & beautiful. I enjoyed some quiet time poolside. The Buffet breakfast was very good with a nice variety of different foods daily. Staff was wonderful. The rooms are very spacious & clean.
Stayed 3 nights in Sep 2021
Verified

8/10 Good

suzanne n

Liked: Staff & service, property conditions & facilities
Liked staff availability, friendliness and professionalism
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Carlton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The web photos are deceiving. The hotel is very outdated. However, the staff is very friendly and professional.
Stayed 3 nights in Mar 2021
Verified

2/10 Terrible

JINKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you like mosquito

Wifi is out of order Bathroom door is out of order Cycle in healthclub is out of order There is no mosquito net even though in the wood. You had better prepare invidisual breakfast, if you do not want omellet with egg shell. I used king bed room with 210dollars
Stayed 1 night in Oct 2019