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Hyatt House Louisville East

2.0 star property

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Photo gallery for Hyatt House Louisville East

Dining
Terrace/patio
Down duvets, in-room safe, desk, laptop workspace
Coffee/tea maker
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
9315 Leesgate Road, Louisville, KY, 40222
  • Place, Hurstborne Shopping Center
    ‪3 min walk‬
  • Place, Danger Run
    ‪6 min walk‬
  • Place, Hurstbourne Corners Shopping Center
    ‪8 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom (King Suite)

Coffee/tea maker

Suite, 1 Bedroom (King Suite)

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(36 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Down duvets, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(35 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Den Guest)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Den Guest)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen, Corner

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen, Corner

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Corner)

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Corner)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Shower, hydromassage showerhead, free toiletries, hair dryer

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Roll-in Shower, Kitchen

Shower, hydromassage showerhead, free toiletries, hair dryer

Studio Suite, 1 King Bed with Sofa bed, Roll-in Shower, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Full Kitchen)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Corner Room, Full Kitchen)

Shower, hydromassage showerhead, free toiletries, hair dryer

Suite, 1 Bedroom, Accessible, Bathtub (Corner Room, Full Kitchen)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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4.5 out of 5, Wonderful, 1,000 reviews
The price is €117
includes taxes & fees
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About this property

Hyatt House Louisville East

Hotel in Louisville with a coffee shop and an indoor pool
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Hyatt House Louisville East offers 127 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Hyatt House Louisville East. During your stay, you're just a quick walk from Hurstborne Shopping Center. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 25 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Hurstborne Shopping Center and a 3-minute drive from Oxmoor Center
  • Dogs welcome for a fee
Hyatt House Louisville East offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 25 meeting rooms are available. The business-friendly Hyatt House Louisville East also features a vending machine, a picnic area, and coffee/tea in a common area. Free self parking is available.

This Louisville hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt House Louisville East has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 225 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 225 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Louisville East Hotel
Hyatt House Louisville East Louisville
Hyatt House Louisville East Hotel Louisville

Hyatt House Louisville East Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 839 out of 1010 reviews
Rating 8 - Good. 100 out of 1010 reviews
Rating 6 - Okay. 34 out of 1010 reviews
Rating 4 - Poor. 23 out of 1010 reviews
Rating 2 - Terrible. 14 out of 1010 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, kind staff, good breakfast and bar. Will be staying here when we come into town.
Stayed 4 nights in Nov 2025

10/10 Excellent

Faidra

Liked: Cleanliness, staff & service, amenities
Clean room and amazing shower. The water pressure was fantastic!
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
All good. Rooms are well designed, good amount of space, great bedding & towels, best shower in the business, very good breakfast, large windows, etc. However, I will say that it has a small patio area, which is not smoke free.
Stayed 7 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and friendly, and the rooms were very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Rui

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities
Room clean, spacious and bed was amazing! Everyone on staff very kind. Pool was warm and relaxing. Breakfast was good but no omlette bar as stated. If they had it not advertised but did do fresh pancakes! Would stay here again and location was great!!
Stayed 2 nights in Nov 2025

10/10 Excellent

chris

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was great! Perfect location to anything you need. The hotel was very clean. The breakfast was very good! We’d absolutely stay here again next time.
Stayed 1 night in Nov 2025

10/10 Excellent

Ashraf

Stayed 1 night in Oct 2025

10/10 Excellent

Abby

Stayed 2 nights in Oct 2025

6/10 Okay

Mert

Liked: Property conditions & facilities
Checking in was a problem. I had it booked using Expedia. Took close to half an hour.
Stayed 2 nights in Oct 2025

6/10 Okay

Julie

Liked: Staff & service
I noticed the dirt/crumbs on the floor against the baseboard behind the sliding bathroom door.
Stayed 6 nights in Oct 2025

10/10 Excellent

Leonard

Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2025

6/10 Okay

Zachary

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were very friendly and the hotel was extremely, clean. Will definitely stay there again when I come back to Louisville.
Stayed 1 night in Oct 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, breakfast was top notch for a hotel
Stayed 1 night in Oct 2025

2/10 Terrible

Clara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the front desk was very nice the Cleanliness was below 0 and when whom ever came to clean the room to remove dirty blankets that had blood snot and what ever else that was all over the bed they didn’t even bother to leave a clean towel or take the dirty ones.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shopping and dining. Safe and clean hotel. Great breakfast. Would definitely stay here again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Carolanne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
My husband and I stayed at your hotel for our anniversary, and unfortunately, our experience was very disappointing due to ongoing air conditioning issues. When we arrived, our room temperature was 79°F. We set the thermostat to 68°F and waited about 30 minutes, but the temperature did not change. We then lowered it to 65°F, but although the thermostat displayed 65°F, the room remained uncomfortably warm. We contacted the front desk and were told that the unit was an “eco AC” system that required time and movement to cool. We understand that, but if the thermostat is incorrectly reading the room temperature, it cannot properly regulate the air. The only solution offered at the time was a fan. After another hour and a half without improvement, I still couldn’t sleep especially uncomfortable since I’m wearing a medical boot. We left the room for a while to cool off and returned just before 1:00 a.m, but it was still hot. I called the front desk again and requested a new room, because I can’t sleep. The new room was somewhat better it was warm (75 degrees) but the temperature began to drop within 15 mins. This experience was extremely disappointing, particularly on what was meant to be a special occasion for us. We pick this hotel for the reviews and not the price. I would have rather stayed in a cheaper hotel where the A/C worked or the front desk move use immediately rather having to sit for hour before moving.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Property, awesome room, great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpful and courteous! Breakfast was amazing and plenty of choices to choose from. Our room was clean and comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome
Stayed 1 night in Sep 2025

2/10 Terrible

Wendy

Didn’t check in, informed at the desk that there would be an additional $100 pet fee Hotels. Com said all fees were included. The Hotel refused to refund and hotels said nothing they could do.
Stayed 1 night in Sep 2025