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Hotel Genesis

3.0 star property

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Photo gallery for Hotel Genesis

Front of property – evening/night
Lounge
Reception
Bar (on property)
Down duvets, minibar, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Rua de Santo António, nº41, Ourem, 2495-430
  • Place, Chapel of the Apparitions
    ‪7 min walk‬
  • Place, Sanctuary of Our Lady of Fatima
    ‪7 min walk‬
  • Place, Fatima Basilica
    ‪7 min walk‬

Room options

View all photos for Double or Twin Room

Down duvets, minibar, desk, blackout curtains

Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use

Down duvets, minibar, desk, blackout curtains

Double Room Single Use

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quarto Triplo

Quarto Triplo

Quarto Triplo

  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Genesis

This hotel features a restaurant, a bar/lounge, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Hotel Genesis offers 28 accommodations with minibars and complimentary toiletries. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Our customers tell us they enjoy the overall property condition at Hotel Genesis. During your stay, you're just a quick walk from Sanctuary of Our Lady of Fatima. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Sanctuary of Our Lady of Fatima and Monumento Natural das Pegadas de Dinossaurios da Serra de Aire
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Genesis. Free self parking is available.
For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8 AM to 10 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10.00 for adults and EUR 10 for children
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1227
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Genesis Fatima
Genesis Hotel Fatima
Hotel Genesis
Hotel Genesis Fatima
Hotel Genesis Hotel
Hotel Genesis Ourem
Hotel Genesis Hotel Ourem

Hotel Genesis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 133 reviews
Rating 8 - Good. 46 out of 133 reviews
Rating 6 - Okay. 15 out of 133 reviews
Rating 4 - Poor. 2 out of 133 reviews
Rating 2 - Terrible. 0 out of 133 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities
The staff and location were great! Rooms were clean and nicely decorated, however the beds were very uncomfortable
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Awesome!!! Very nice and great breakfast and dinner
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, warm and convenient room!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

AYANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and was good deal for the price!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Arogyaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is so good
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Lufel

Liked: Cleanliness, staff & service
The hotel is near restaurants, shops, and the sanctuary. The people are really nice and the hotel is really clean. The bed is a little hard and outdated, but tolerable for a short stay.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Friendly staff. Walking distance to sanctuary.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Better before

Have stayed at this hotel on other occations, but not again. Beds are in bad condition, were unable to use them due to health condition. Had to choose another hotel .
Stayed 1 night in Mar 2025
Verified

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simples mas bem organizado, limpo e confortável. Bom café da manhã.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simples mais eficiente para uma noite
Stayed 1 night in Nov 2025
Verified

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Rigtig fint ophold til pengene. Meget billigt.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna et Remiro trés gentils et agréables !! c'est vraiment un plus d'avoir un bon accueil
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Paula d de o

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Custo beneficio excelente

Adorável
Stayed 3 nights in Dec 2024
Verified

8/10 Good

tommy

Liked: Cleanliness, staff & service, amenities
部屋がコンパクトだか、1人旅には充分。　設備・衛生面は良い。
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Belli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen alojamiento buen personal todo muy cómodo
Stayed 2 nights in Oct 2024
Verified

8/10 Good

uelton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Estadia super confortavel. Hotel aconchegante, limpo e banheiro grande. Atendente super simpatica.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
el hotel muy cerca de todo, limpio y muy amable todos!!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

sonia

Liked: Cleanliness, staff & service
Très proche des restaurants, propre, proche de la basilique de Fatima
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

erico gedeao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Mto bom, um pequeno almoço excelente
Stayed 1 night in Oct 2021
Verified

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities

Bom hotel

Check-in rápido Funcionários muito atenciosos Restaurante do hotel de ótima qualidade a bom preço Bem localizado (próximo ao Santuário) Estacionamento gratuito no local Cama muito ruim Toalhas de má qualidade
Stayed 2 nights in Oct 2020
Verified

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeita

Hotel bem localizado, com boas instalações e pessoal bastante atencioso.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Jozef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed gelegen hotel om Fatima te verkennen. Eigen parking aan hotel Mooie propere kamers Vriendelijk en behulpzaam personeel
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Belmiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A repetir

Correu muito bem. Tem muito boas condições, muito conforto e o pequeno almoço foi ótimo
Stayed 1 night in Jul 2020