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Hotel ibis Fes

3.0 star property

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Photo gallery for Hotel ibis Fes

Relax by the pool surrounded by lush landscaping and lounge chairs.
Relax and socialize in this serene outdoor space surrounded by lush greenery and a low stone wall.
Exterior
Lunch and dinner served, international cuisine
Relax in comfort with sofas, armchairs, and a flat-screen TV.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Avenue Des Almohades Place de la gare, Fes, 30000
  • Borj Fez Mall
    ‪11 min walk‬
  • Blue Gate
    ‪4 min drive‬
  • Zaouia Sidi Ahmed Tijani
    ‪6 min drive‬
  • Fes (FEZ-Saiss)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(22 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel ibis Fes

Hotel in Fes with a 24-hour business center and a 24-hour front desk
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Hotel ibis Fes offers 123 air-conditioned accommodations with safes and complimentary toiletries. Beds feature premium bedding. This Fes hotel provides complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Our customers tell us they enjoy the overall property condition at Hotel ibis Fes. During your stay, you'll be within walking distance of Borj Fez Mall. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at La Table
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • 12 minutes by foot from Borj Fez Mall and a 2-minute drive from Royal Palace
  • Pets welcome for a fee (restrictions apply)
Hotel ibis Fes offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2163 square feet (201 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hotel ibis Fes. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Fes hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
La Table - This restaurant specializes in international cuisine and serves lunch and dinner.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MAD 10 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MAD 72 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Table

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,163 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with premium channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MAD 100 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 120.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MAD 72 per person
  • Self parking fee: MAD 10 per night
  • Pet fee: MAD 100 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MAD 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel ibis Fes
ibis Fes
Accor Moussafir Fes
Ibis Moussafir Fes Hotel Fes
Hotel ibis Fes Fes
Hotel ibis Fes Hotel
Hotel ibis Fes Hotel Fes

Hotel ibis Fes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 146 out of 570 reviews
Rating 8 - Good. 229 out of 570 reviews
Rating 6 - Okay. 122 out of 570 reviews
Rating 4 - Poor. 44 out of 570 reviews
Rating 2 - Terrible. 29 out of 570 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, room comfort

Fez

Dated property but good for the price, all amenities as advertised. Well kept terrace and pool area. Breakfast buffet had sufficient choices, nothing fancy. Located next to train station with plenty of taxi availability. 5 minute taxi ride to the old medina. Restaurant and housekeeping staff were friendly and helpful. Surrounding area a little gritty, but has some good low cost cafes.
Stayed 6 nights in Apr 2025

2/10 Terrible

JEMILA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we got into the parking lot the worker asked for money. He said that if we don’t pay him that he won’t guarantee the safety of the car. We went to check in and the reception said to give the guy in the parking lot the money he’s asking for. That it is better this way. We got to our room and there was a cockroach in the shower and a single pillow in the room with hair aall over the bed. Overall would not recommend staying here. It’s just a horrible experience. Thank god it was only one night.
Stayed 1 night in Apr 2025

6/10 Okay

Amina

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After we come back from Chefchaouen, we stay here because we take train to Casablanca tomorrow morning. It takes for 30 seconds to get to the train station from the hotel. Also they have a decent restaurant serving ala carte with wine
Stayed 2 nights in Apr 2025

4/10 Poor

tareq

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located near the train station, so noisy and too much traffic, not enough parking and unsafe , hotel amenities are very limited , staff is wonderful rooms are clean , breakfast is very poor quality and also very limited , boiled eggs were ice cold
Stayed 1 night in Apr 2025

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mbaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mohibur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived late at night trains were delayed. On arrival the system was down but every care was taken to accommodate me whilst they got things back up and running. Suhur was only served until 2 am and no hot drinks but reception staff could see how tired I was and made arrangements for suhur to be served at 3am with hot morrocan tea. It the little things that set apart great customer service. I was really happy and amazed at the service that an offered. .
Stayed 1 night in Mar 2025

4/10 Poor

Tabish

Travelled with family
Liked: Cleanliness, staff & service, amenities
I stayed at this hotel for eight days. I had prepaid; otherwise, I would have left earlier. I had to change rooms three times. I planned to leave on a weekend, but the staff informed me that they were unable to process cancellations until Monday, forcing me to stay additional nights despite my discomfort. When I first checked in, I was not given the double bed with a balcony that I had booked. The second room had a strong paint smell. The third room finally matched my booking—a double bed with a balcony—but had a musty air conditioning smell. The main issue was the noise. The neighbors played loud music at 1:30 AM. The nearby train station, rather than being convenient, was disruptive due to frequent train horns sounding late into the night. The roads were extremely noisy as well. I had to attempt sleeping with earbuds and bulky noise-canceling headphones, yet I still couldn’t get more than four hours of rest per night. Adding to the disturbance, I could hear dogs fighting outside at midnight, further contributing to the already overwhelming noise levels. I had a second booking for additional guests but decided to cancel it and switch to an Airbnb. This was a much better decision, as I was finally able to sleep and found it to be a better overall experience. On a positive note, the shower was good, though the first room I was given had a cracked showerhead. Cleanliness was acceptable, and the staff was generally good. However, due to the noise the overall is poor.
Stayed 8 nights in Feb 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Couldnt be more convenient to the train station. Walked out to find a place for dinner and were discusted by the filth of this city. Got pizza and brought it back to the room. Hotel and room experience was very average. Glad we didnt miss our train.
Stayed 1 night in Feb 2025

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
??
Stayed 14 nights in Feb 2025

10/10 Excellent

Abdelilah

Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable and relaxing stay

Stayed 3 nights in Jan 2025

6/10 Okay

abdesslam

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

MohamedRassoul, Albany

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Jan 2025

8/10 Good

DWAYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2025

8/10 Good

k

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next to Fes rail station

NExt to Fes rail station. Plenty of taxis to get around very cheaply or easy to walk. Good swimming pool. Basic room, disappointed there was no kettle to make tea. Comfortable.
Stayed 5 nights in Dec 2024

8/10 Good

Hanane

Stayed 1 night in Dec 2024

10/10 Excellent

purpose

Stayed 1 night in Dec 2024

10/10 Excellent

Tabish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was a twin room and was absolutely fine. Clean beds, floor, great location with train station and taxi stand. Pool area very relaxing. Plenty of food options for cheap nearby. Check in was simple. Decent price. Would be using it again in future for any trips to Fes. Only small issue would be nice to have few more sockets for electronics but not a big deal at all.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ebrima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

abdesslam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice
Stayed 1 night in Nov 2024

8/10 Good

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient spot next to the train station and always plenty of taxis. But the walking area around the hotel wasnt the nicest. Dirty and not the most safe. Hotel itself was nice. Easy check in/check out and pool was clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Syed, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, functional furniture, newer bathroom, friendly staff. We liked it souch, we booked another Ibis in Marakesh!
Stayed 2 nights in Oct 2024

2/10 Terrible

klod

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hostel looks better than this place
Stayed 1 night in Oct 2024