4 Oct 2017 by IBIS
C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de votre séjour à ibis Fes.Nous vous présentons nos excuses pour l’inconvénient rencontré et nous vous remercions d’avoir pris le temps de nous écrire, Nous sommes très soucieux d’offrir des services de qualité à nos clients, pour les améliorer vos commentaires nous sont très précieux. La Direction de l’hôtel a été immédiatement informée de vos remarques. Elle a sensibilisé l’ensemble de son équipe afin d’éviter que la situation ne se reproduise.Malgré cet incident, nous espérons garder votre confiance et restons à votre écoute.Dans l’attente de vous accueillir prochainement dans un hôtel Ibis, nous vous prions de croire, Madame /Monsieur, en l’expression de nos sentiments les meilleurs.
Hotel ibis Fes offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2163 square feet (201 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hotel ibis Fes. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Fes hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel ibis Fes offers 123 air-conditioned accommodations with a safe and free toiletries. Beds feature premium bedding. This Fes hotel provides complimentary wireless Internet access. Bathrooms include a shower. Business-friendly amenities include desks and telephones. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
La Table – This restaurant specialises in international cuisine and serves lunch and dinner.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and cash. This property uses solar energy. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.