Sofitel Dubai The Palm Resort & Spa

5.0 star property
VIP Access

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Photo gallery for Sofitel Dubai The Palm Resort & Spa

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
Property video
Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only | View from room
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Electric kettle, eco-friendly cleaning products

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
East Crescent Road, Dubai, 55558
  • Aquaventure
    ‪3 min drive‬
  • Marina Beach
    ‪18 min drive‬
  • Burj Al Arab
    ‪21 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

9.4 out of 10
Exceptional
(3 reviews)
  • 85 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Room

9.4 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

  • 491 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Family Apartment, 2 Bedrooms, Kitchen, Sea View

9.8 out of 10
Exceptional
(6 reviews)
  • 135 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Luxury Room, 1 King Bed, Balcony (Palm View)

8.8 out of 10
Excellent
(21 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

7.8 out of 10
Good
(6 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

10.0 out of 10
Exceptional
(2 reviews)
  • 135 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

9.2 out of 10
Wonderful
(9 reviews)
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

  • 742 sq m
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

10.0 out of 10
Exceptional
(1 review)
  • 85 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

9.0 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 1 King Bed, Balcony, Sea View

8.4 out of 10
Very good
(25 reviews)
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

8.4 out of 10
Very good
(7 reviews)
  • 85 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

10.0 out of 10
Exceptional
(6 reviews)
  • 75 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

10.0 out of 10
Exceptional
(3 reviews)
  • 125 sq m
  • Sea view
  • Sleeps 5
  • 2 King Beds

Suite, 4 Bedrooms, Terrace (The Palm)

  • 451 sq m
  • Beach view
  • Sleeps 9
  • 3 King Beds and 1 Large Twin Bed

Family Apartment, 1 Bedroom, Kitchen, Resort View

8.0 out of 10
Very good
(1 review)
  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

  • 742 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed and 3 Large Twin Beds

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

  • 742 sq m
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

Similar properties

About this property

Sofitel Dubai The Palm Resort & Spa

Luxury resort on the beach, with 5 outdoor pools
Catch some rays on Sofitel Dubai The Palm Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. Housekeeping is available on request.
Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, an outdoor tennis court, and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Sofitel Dubai The Palm Resort & Spa. During your stay, you're just a quick walk from Palm Islands. Enjoy features like free WiFi in public areas, free valet parking, and a free shopping center shuttle.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at Manava, one of the property's 7 restaurants and 6 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Indulge with deep-tissue massages, facials, or body scrubs at the spa
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a private beach, an outdoor tennis court, and a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Palm Islands and a 4-minute drive from Aquaventure
  • Free shopping center shuttle service
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Laguna Lounge - Onsite theme restaurant. Open daily.
Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (December 31) Gala Dinner per adult: AED 2200
  • New Year's Eve (December 31) Gala Dinner per child: AED 1400 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 754 out of 1023 reviews
Rating 8 - Good. 162 out of 1023 reviews
Rating 6 - Okay. 54 out of 1023 reviews
Rating 4 - Poor. 26 out of 1023 reviews
Rating 2 - Terrible. 27 out of 1023 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bilal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of Our Best Family Holidays! We stayed at Sofitel The Palm Dubai from March 29 to April 4 as a family of four, and had a truly wonderful experience. The hotel is very clean, beautifully maintained, and the staff were always friendly and helpful. The food was excellent, with a great variety that changed daily. Our younger son has severe food allergies, and we were incredibly impressed by the level of care and attention he received. Special thanks to Chef Diego and Manager Prakash at Manava Restaurant for preparing safe meals for him every day. The Food & Beverage Manager, Lasantha Fernando, personally met with us on arrival and explained how the team would support us throughout the stay. The entire hotel staff was aware of our son’s condition and handled everything with professionalism and kindness. Our Family Deluxe Suite was spacious and perfect for a family. The in-room kitchen, washer, and water purifier were especially useful. We also really enjoyed the beach and the calm atmosphere. We felt safe, relaxed, and truly cared for. We would absolutely stay here again and highly recommend this hotel—especially for families with special dietary needs.
Stayed 6 nights in Mar 2025

8/10 Good

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food needs more attention
Stayed 11 nights in Mar 2025

10/10 Excellent

Yunior

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great place to relax and enjoy your vacation
Stayed 6 nights in Mar 2025

8/10 Good

Damian John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were brilliant very helpful , hotel room was nice and clean,the only fault I give is the restaurants on site their food wasn’t particularly good just average
Stayed 4 nights in Mar 2025

10/10 Excellent

Avsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Keith Alan, Burton On trent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent hotel. Seems ideal for families.
Stayed 14 nights in Mar 2025

10/10 Excellent

Adeniye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is there not to like, you cannot improve on perfection. Thank you Sofitel
Stayed 4 nights in Mar 2025

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fabulous rooms and wonderful service
Stayed 4 nights in Mar 2025

10/10 Excellent

Deborah Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great suite and the staff could not do enough for us, we will go back.
Stayed 4 nights in Mar 2025

10/10 Excellent

MAATH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Emilia

Travelled with family and small children
Liked: Amenities
Very good hotel, staff is extremely friendly, the only thing is you have to pay for water which is very expensive in the hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Henry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Sofitel Dubai Palm was amazing. The staff and facilities were fantastic and if we were looking for a chilled beach holiday we would definitely come back here. The only negative we had was that outside of the hotel there is nothing to do on an evening. This is the same for all resorts on the Palm so isn’t against the Sofitel. We had a young child so getting taxis into the Marina etc at night was not great as she would be tired and moany. If you had slightly older children or were a couple then the taxi was only 15-20 minutes into the marina if you fancied a change of scenery
Stayed 7 nights in Mar 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time we have visited this hotel and it did not disappoint! We had a wonderful holiday at the Sofitel, all staff were very friendly with the children and very helpful. The food was great and there is a choice of restaurants. The choice of swimming pools were brilliant and my children loved it there. Thank you!
Stayed 7 nights in Mar 2025

10/10 Excellent

Olumide Akinwunmi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star
Stayed 6 nights in Dec 2024

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Feb 2025

8/10 Good

Sona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I have is about location, staying on the palm means paying for cabs to main land which are expensive (av £20 each way) I suggest hotel have a free shuttle bus to the Dubai mall.
Stayed 9 nights in Mar 2025

10/10 Excellent

Harinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good facilities, maintained to high standard. Well trained staff and excellent food options.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brilliant hotel - great for all kinds of guests. Immaculate.
Stayed 4 nights in Mar 2025

8/10 Good

Prashanth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good. Staffs were very nice..
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 8 nights in Mar 2025

10/10 Excellent

Sansao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 14 nights in Feb 2025

10/10 Excellent

Veysel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

10/10 Excellent

Gokcehan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to Ema at the reception who made our stay more than amazing with her guest oriented, professional mentality
Stayed 2 nights in Mar 2025

10/10 Excellent

Kinali Ashok

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and the staff are incredible. This was my second stay here in 2 years..We stayed in a 2 bed apartment and that had an amazing view and they made it a really special stay. Sameer on reception really went out of his way to get us an amazing room because we were celebrating a big birthday and the staff in the restaurants are so kind. My toddler is a picky eater so the staff at Manava would make her a specific dinner each day. A special shout out to Manoj, Ajith, and the chef at Manava who made us feel so comfortable with ordering the food for her and making our stay that extra bit special but honestly every single staff here was incredible. Thank you for making the stay special and for making us feel so welcome. Cannot wait to go back again!
Stayed 6 nights in Mar 2025