Sofitel Dubai The Palm Resort & Spa

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VIP Access

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Dates

April 2025

May 2025

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only | View from room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Electric kettle, eco-friendly cleaning products

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

East Crescent Road, Dubai, 55558

Aquaventure
‪4 min drive‬
Burj Al Arab
‪18 min drive‬
Marina Beach
‪22 min drive‬
Dubai (DXB-Dubai Intl.)
‪41 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Beach view
85 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Classic Room

44 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Family Apartment, 2 Bedrooms, Kitchen, Sea View

Sea view
135 sq m
Sleeps 5
1 King Bed and 2 Twin Beds

Luxury Room, 1 King Bed, Balcony (Palm View)

44 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

60 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Resort view
135 sq m
Sleeps 5
1 King Bed and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Sea view
60 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

Beach view
85 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

44 sq m
Sleeps 3
2 Twin Beds

Luxury Room, 1 King Bed, Balcony, Sea View

Sea view
44 sq m
Sleeps 3
1 King Bed

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

Sea view
85 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

Sea view
75 sq m
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

Sea view
125 sq m
Sleeps 5
2 King Beds

Family Apartment, 1 Bedroom, Kitchen, Resort View

Resort view
76 sq m
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Similar properties

On private beach
Pool
Spa
Kids pool

for 1 room

includes taxes & fees

9 May - 10 May

About this property

Luxury resort on the beach, with 5 outdoor pools

Catch some rays on Sofitel Dubai The Palm Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. Housekeeping is available on request.

Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, an outdoor tennis court, and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Sofitel Dubai The Palm Resort & Spa. During your stay, you're just a quick walk from Palm Islands. Enjoy features like free WiFi in public areas, free valet parking, and a free shopping center shuttle.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine at Manava, one of the property's 7 restaurants and 6 bars/lounges
Buffet breakfast served daily for a fee
Splash around at the waterslide or swim in the 5 outdoor pools
Indulge with facials, body scrubs, or body wraps at the spa
Services include babysitting, a free kid's club, and a lifeguard on site
Onsite recreation includes a private beach, an outdoor tennis court, and a gym
Guests have great things to say about the clean accommodations and the helpful staff
Steps from Palm Islands and a 4-minute drive from Aquaventure
Free shopping center shuttle service

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Laguna Lounge - Onsite theme restaurant. Open daily.

Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle (surcharge)
Free shopping centre shuttle
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
2 poolside bars
6 bars/lounges
7 restaurants
A beach bar
Couples/private dining
Snack bar/deli

Restaurants on site

Laguna Lounge
Manava
Moana
Porterhouse Grill

Things to do

5 outdoor pools
Arcade/game room
Bicycle rentals
Billiards/pool table
Boat tours
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Library
Outdoor tennis court
Playground
Rowing/canoeing
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
Steam room
Waterslide
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Trampoline
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

9 meeting rooms
Business centre
Conference centre (13,153 square foot of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
Marina
On a private beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

28 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Egyptian cotton sheets
Pillow menu

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

40-inch flat-screen TV with satellite channels
IPod dock

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.

Rollaway/extra beds are available for AED 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AED 500.00
New Year's Eve (December 31) Gala Dinner per adult: AED 2200
New Year's Eve (December 31) Gala Dinner per child: AED 1400 (from 6 to 18 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
Airport shuttle fee: AED 350 per vehicle (roundtrip)
Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Pool access available from 9:00 AM to 6:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Resort

Dubai Palm Sofitel

Sofitel Dubai Palm

Sofitel Dubai Palm Resort

Sofitel Resort

Sofitel Palm Resort

Sofitel Palm

Sofitel Dubai The Palm Resort Spa

Sofitel Dubai The Palm & Dubai

Sofitel Dubai The Palm Resort & Spa Dubai

Sofitel Dubai The Palm Resort & Spa Resort

Sofitel Dubai The Palm Resort & Spa Resort Dubai

Sofitel Dubai The Palm Resort & Spa Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

David

Travelled with family

23 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean

Stayed 4 nights in Jan 2025

10/10 Excellent

Inara

20 Jan 2025

Stayed 5 nights in Jan 2025

10/10 Excellent

Christopher

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Jan 2025

6/10 Okay

Gilberto

Travelled with family

19 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good, but worst that expected for the price

I give 3 instead of 5 because: - I booked for 5 person, but we dont have beds for everyone, then I need to pay for one extra bed (700+), and the mattress is very bad. - there are 2 bathrooms and the hot water is not enough, just 10min of hot water - I payed for half board, but I not informed that I have just 3 adult menu, and the others 2 needs to be kids menu.

Stayed 2 nights in Jan 2025

10/10 Excellent

Veronika, Bratislava

19 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

10/10 Excellent

Boguslaw, arlington heights

19 Jan 2025

Stayed 3 nights in Jan 2025

10/10 Excellent

SHEHZAD

Travelled with family

17 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely perfect

Stayed 5 nights in Nov 2024

10/10 Excellent

yousif

Travelled with family, Travelled with family and small children

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay

Stayed 2 nights in Jan 2025

10/10 Excellent

Alex

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice and quiet and by the sea. Good to out of the hubbub of Dubai.

Stayed 6 nights in Jan 2025

10/10 Excellent

Boguslaw, arlington heights

8 Jan 2025

Stayed 3 nights in Jan 2025

8/10 Good

Min Ji

30 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Jatinder

30 Dec 2024

Stayed 4 nights in Dec 2024

10/10 Excellent

M

29 Dec 2024

Stayed 3 nights in Nov 2024

6/10 Okay

Khashayar

27 Dec 2024

It wasn’t great!

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family

26 Dec 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Rodolfo

26 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property.

Stayed 3 nights in Dec 2024

8/10 Good

Sultan

Travelled with family

22 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

2/10 Terrible

Nayef

Travelled with family, Travelled with partner

19 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The hotel was dirty. Slimy bathrooms. Inconsistent cleaning and terrible food and facilities. Basically, it's falling apart. I have been there 5 years ago and was way nicer.

Stayed 6 nights in Dec 2024

8/10 Good

Alexandra

Travelled with partner

19 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good Hotel, nice room.

Stayed 5 nights in Dec 2024

10/10 Excellent

Marina

Travelled with family

19 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

I would definitely stay in the hotel again

Stayed 7 nights in Dec 2024

10/10 Excellent

Stephen

18 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Nov 2024

10/10 Excellent

Cemil

Travelled with partner

18 Dec 2024

Liked: Amenities

Very kind staff. Incredible signature room. Ths only negative thing is the breakfast

Stayed 6 nights in Dec 2024

8/10 Good

Amit

Travelled with family

17 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Resort is wonderful and we enjoyed the restaurants, the pool and the beach. Apartment itself could have been handed over and maintained better. Bidet was not functioning properly and guest toilet close to entrance didn't have towels. Master bedroom stand shower had faulty seal and floor slope was towards shower door causing water to accumulate. Little things that are annoying and not expected from a 5 star resort, especially when you are paying them a ton of $$. Also I'd booked a sea facing resort and they have me a resort view. Check-in was delayed by almost 30 min and we had to wait. However on last day due to one of my family members health issues, the manager was gracious enough to give us a late checkout. Barring some issues, overall stay was pleasant and relaxing. Next time will explore a different resort/ hotel in the Palm.

Stayed 4 nights in Dec 2024