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Sofitel Dubai The Palm Resort & Spa

5.0 star property
VIP Access

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Photo gallery for Sofitel Dubai The Palm Resort & Spa

Exterior
Property video
Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)
Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only
Balcony view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
East Crescent Road, Dubai, 55558
  • Place, Aquaventure
    ‪3 min drive‬
  • Place, Lost Chambers Aquarium
    ‪7 min drive‬
  • Place, Burj Khalifa
    ‪29 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Room, 1 King Bed, Balcony, Sea View

Luxury Room, 1 King Bed, Balcony, Sea View

Luxury Room, 1 King Bed, Balcony, Sea View

8.4 out of 10
Very good
(27 reviews)
  • Sea view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Balcony (Palm View)

Luxury Room, 1 King Bed, Balcony (Palm View)

Luxury Room, 1 King Bed, Balcony (Palm View)

9.0 out of 10
Wonderful
(26 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

7.8 out of 10
Good
(6 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

9.2 out of 10
Wonderful
(12 reviews)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

9.0 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

8.4 out of 10
Very good
(7 reviews)
  • Sea view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

9.6 out of 10
Exceptional
(4 reviews)
  • Beach view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Classic Room

Classic Room

Classic Room

9.4 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Apartment, 1 Bedroom, Kitchen, Resort View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Apartment, 1 Bedroom, Kitchen, Resort View

8.6 out of 10
Excellent
(4 reviews)
  • Resort view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Apartment, 1 Bedroom, Kitchen, Sea View

9.8 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Apartment, 2 Bedrooms, Kitchen, Sea View

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

  • Beach view
  • 491 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

  • Beach view
  • 742 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Large Single Bed

View all photos for Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

  • Beach view
  • 742 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Large Single Beds

View all photos for Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

  • Beach view
  • 742 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Large Single Bed

View all photos for Suite, 4 Bedrooms, Terrace (The Palm)

Suite, 4 Bedrooms, Terrace (The Palm)

Suite, 4 Bedrooms, Terrace (The Palm)

  • Beach view
  • 451 sq m
  • 4 bedrooms
  • Sleeps 9
  • 3 King Beds and 1 Large Single Bed

Similar properties

Exterior
Taj Exotica Resort & Spa, The Palm, Dubai
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.8 out of 5, Exceptional, 757 reviews
The price is €216
includes taxes & fees
16 Mar - 17 Mar
Taj Exotica Resort & Spa, The Palm, Dubai

About this property

Sofitel Dubai The Palm Resort & Spa

Catch some rays on Sofitel Dubai The Palm Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. Housekeeping is available on request.
Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, an outdoor tennis court, and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Sofitel Dubai The Palm Resort & Spa. During your stay, you'll be within walking distance of Aquaventure. Enjoy features like free WiFi in public areas, free valet parking, and a free shopping center shuttle.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at Manava, one of the property's 7 restaurants and 6 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Indulge with manicures and pedicures, aromatherapy, or reflexology at the spa
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a private beach, an outdoor tennis court, and a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Aquaventure and a few minutes from Lost Chambers Aquarium
  • Free shopping center shuttle service
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Laguna Lounge - Onsite theme restaurant. Open daily.
Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (13,153 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AED 368.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (December 31) Gala Dinner per adult: AED 2500
  • New Year's Eve (December 31) Gala Dinner per child: AED 1750 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
  • Rollaway bed fee: AED 368.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 953 out of 1266 reviews
Rating 8 - Good. 179 out of 1266 reviews
Rating 6 - Okay. 65 out of 1266 reviews
Rating 4 - Poor. 34 out of 1266 reviews
Rating 2 - Terrible. 35 out of 1266 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

satyam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities
Stayed 6 nights in Nov 2025

10/10 Excellent

Davide, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sofitel The Palm Dubai offers a peaceful, relaxing environment, perfect for a getaway. We were initially assigned a room with a limited view of the palm, but after speaking with Reception, they moved us to one with a much better view, which was greatly appreciated. The resort itself is beautiful, with stunning views, a private beach, and excellent pools. However, the half-board package felt restrictive, as drinks were not included and had to be purchased separately. For a 5-star hotel, complimentary water with meals would be a nice touch. Overall, the service was excellent.
Stayed 7 nights in Nov 2025

10/10 Excellent

Alexander

Stayed 6 nights in Nov 2025

10/10 Excellent

Luis, Stanhope

Stayed 5 nights in Nov 2025

10/10 Excellent

Neal

Stayed 1 night in Nov 2025

10/10 Excellent

Harry James

Stayed 8 nights in Nov 2025

10/10 Excellent

Ehizigie

Liked: Cleanliness, property conditions & facilities
Had a really nice stay at Sofitel Dubai The Palm Resort & Spa. The room was clean and comfortable, and the service was absolutely top-notch. A great experience overall.
Stayed 6 nights in Oct 2025

10/10 Excellent

Mahnaz, london

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excelent services , wonderful breakfast bar, polite and reliable staff, everything was absolutely excelent about this hotel
Stayed 5 nights in Nov 2025

10/10 Excellent

Marcus Alan, Lansing

Stayed 4 nights in Nov 2025

10/10 Excellent

Surinder Singh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, butler team were excellent
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has improved greatly since our previous stay back in 2018. The Lounge for guests who stay in Suites has been relocated to the ground floor and has a huge terrace outside with lots of comfortable seating, and inside attentive staff providing excellent food and drink options throughout the day. The beach was excellent - especially at this time of year where the heat is far more comfortable and the sea temperature was still lovely. We spent most days on the beach as it was so relaxing. All food options in the hotel were used and we enjoyed taking advantage of the Half Board Dine Around that we booked to try them all - Zoya by Maui, by the beachside serving lovely Indian food was our favourite
Stayed 14 nights in Oct 2025

6/10 Okay

Anisuzzaman, Beverly Hills

Stayed 1 night in Nov 2025

10/10 Excellent

Lorraine

Liked: Cleanliness
Every thing was excellent.
Stayed 6 nights in Nov 2025

10/10 Excellent

Christian, Bexhill On Sea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Every member of staff was very polite & helpful. Can’t fault it! ⭐️
Stayed 7 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot on the palm. Lovely room (Signature Palm Suite). Very attentive staff would certainly recommend
Stayed 8 nights in Oct 2025

10/10 Excellent

Oleksandr Filipp

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really good
Stayed 3 nights in Oct 2025

6/10 Okay

Mohammed Ahad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and room was amazing. The housekeeping staff were so lovely and polite. The staff were lovely throughout the hotel. We were very happy with Arshad and Himanshu as they went above and beyond with our toddler and service. We will really miss them. Our only downside to the hotel was during lunch and dinner we would need to pay for drinks. We assumed that as we paid for half board drinks would be included with the meals as part of our package. But drinks and water are an additional charge. We paid £13 for 2 cans of fizz and £9 for a cup of coffee, which is absurd. We paid a lot to stay at this hotel, but theres always more hidden expenses that have to be paid. Other than that issue everything else was great. The variety of swimming pools, kids club, the beach.
Stayed 6 nights in Oct 2025

10/10 Excellent

Mohammed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff amazing room clean
Stayed 6 nights in Oct 2025

10/10 Excellent

haruhiko

Stayed 2 nights in Sep 2025

10/10 Excellent

Levon, North Hollywood

Stayed 8 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 5 nights in Sep 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations
Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 6 nights in Jul 2025

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