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The Ritz-Carlton, Dubai

5.0 star property

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Dubai

Aerial view
Property video
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Meeting facility
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • On private beach
  • Parking available

Explore the area

View in a map
Jumeirah Beach Walk, Dubai
  • Place, The Walk
    ‪1 min walk‬
  • Place, Marina Beach
    ‪3 min walk‬
  • Place, Dubai Marina Mall
    ‪9 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

9.8 out of 10
Exceptional
(20 reviews)
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Sea View

47-inch LCD TV with digital channels, TV

Club Suite, 1 King Bed, Non Smoking, Sea View

  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

47-inch LCD TV with digital channels, TV

Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Double Bed, Non Smoking, Partial Sea View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 1 Double Bed, Non Smoking, Partial Sea View (Balcony)

  • 100 sq m
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Partial Sea View

1 bedroom, premium bedding, minibar, in-room safe

Family Suite, 2 Bedrooms, Non Smoking, Partial Sea View

  • 158 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

  • 90 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Twin Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Twin Room, 2 Queen Beds, Non Smoking

  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Twin Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Twin Room, 2 Queen Beds, Non Smoking

  • Sleeps 3
  • 2 Queen Beds

View all photos for Twin Room, 2 Queen Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Twin Room, 2 Queen Beds, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Garden View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Balcony, Garden View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Balcony, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Family Room, Multiple Beds, Balcony, Garden View

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room, 2 Bedrooms, Partial Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Bedrooms, Partial Ocean View

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

  • 108 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms, Non Smoking, Ocean View

Royal Suite, 2 Bedrooms, Non Smoking, Ocean View

Royal Suite, 2 Bedrooms, Non Smoking, Ocean View

  • 308 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 108 sq m
  • Sleeps 4
  • 1 Double Bed

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About this property

The Ritz-Carlton, Dubai

Beachfront hotel with 8 restaurants and 6 outdoor pools
Catch some rays on The Ritz-Carlton, Dubai's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. Housekeeping is available on request.
The Ritz-Carlton, Dubai offers 294 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. 47-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and 4 outdoor tennis courts are featured at the hotel. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Ritz-Carlton, Dubai. During your stay, you're just a quick walk from Marina Beach. Enjoy features like free WiFi in public areas, free valet parking, and a free cruise terminal shuttle.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine with a beachfront location at La Baie, one of the property's 8 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Splash around at the lazy river or swim in the 6 outdoor pools
  • Indulge with body scrubs, facials, or manicures and pedicures at the spa
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a private beach, 4 outdoor tennis courts, and a gym
  • Steps from Marina Beach and 9 minutes by car from Emirates Golf Club
  • Free cruise terminal shuttle service
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At The Ritz-Carlton, Dubai you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
La Baie - This beachfront restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Amaseena - Overlooking the garden, this buffet restaurant specializes in Middle Eastern cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Splendido - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Caravan - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and brunch. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Blue Jade - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 100 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free cruise terminal shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: AED 160 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • 8 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Amaseena
  • Blue Jade
  • Caravan
  • La Baie
  • Splendido

Things to do

  • 4 outdoor tennis courts
  • 6 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Motor boating
  • Parasailing
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (32,292 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 350.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 2800
  • New Year's Eve (December 31) Gala Dinner per child: AED 500 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 160 per person
  • Fee for in-room wired internet: AED 100 per day (rates may vary)
  • Airport shuttle fee: AED 525 per vehicle (one-way)
  • Rollaway bed fee: AED 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Ritz-Carlton, Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 504751
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 6:30 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from Visit Dubai Department of Economy and Tourism.

Property is also known as

Ritz Carlton Dubai
Ritz Carlton Hotel Dubai
Ritz Carlton Dubai Hotel
Ritz-carlton Dubai Hotel
Ritz-carlton Dubai
The Ritz-Carlton Dubai International Financial Centre Hotel
The Ritz Carlton Dubai
The Ritz-Carlton, Dubai Hotel
The Ritz-Carlton, Dubai Dubai
The Ritz-Carlton, Dubai Hotel Dubai

The Ritz-Carlton, Dubai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 504 out of 669 reviews
Rating 8 - Good. 121 out of 669 reviews
Rating 6 - Okay. 29 out of 669 reviews
Rating 4 - Poor. 12 out of 669 reviews
Rating 2 - Terrible. 3 out of 669 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at The Ritz-Carlton, Dubai. The staff were incredibly kind, helpful, and made us feel truly welcome throughout our stay. Breakfast buffet was amazing with a great variety, and the spa was relaxing and top-quality. Overall, a fantastic experience.. especially thanks to the amazing staff!
Stayed 9 nights in Jul 2025

10/10 Excellent

judy L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made the experience extra enjoyable
Loved the lively and gracious staff!
Stayed 8 nights in May 2025

10/10 Excellent

WASIM

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great experience!
Stayed 4 nights in Jul 2025

10/10 Excellent

Pedro, CALGARY

Liked: Cleanliness, amenities, property conditions & facilities
The best among the best. My wife and I had the most amazing experience during our stay in this hotel. All the personnel without exception was amazing, kind and very professional. They really know what service is about. My wife and I receive the most beautiful welcome and during our stay we felt like at home due to the kindness and hospitality of the staff. The in-room team did an amazing job to make us feel like we were in paradise. We made a good friend, Edwin, the security person. He is an amazing person. We left with a memorable experience. Thanks to all the staff who in anyway made our stay unforgettable.
Stayed 13 nights in Jun 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing stay. We stayed for 13 nights and they made us feel like family. We had tears in our eyes when we were leaving, from the front desk, to the pool guys (especially Jayesh and Kamal) to the door fellas who took good care of us and our amazing room attendants! We can't say enough about this property and their employees!
Stayed 13 nights in Jun 2025

10/10 Excellent

pritpal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely Brilliant hotel. Every single staff member from the porter to the cleaners are unbelievably lovely and kind. I would highly recommend this hotel to anyone staying on the JBR.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful throughout the entire stay. Would highly recommend to others and would definitely stay here again.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jayna Sumantrai

Stayed 3 nights in Jun 2025

10/10 Excellent

Ibrahim

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff provided Ritz Carlton service 100% from the front desk, bell staff, restaurant, and pool . We enjoyed a couple of the onsite restaurants. The food and service were all excellent. The location of the hotel was beautiful and very walkable. We enjoyed our stay very much and would stay again if we ever visit Dubai again!
Stayed 5 nights in Jun 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Staff and facilities, simply excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Karin, Stanmore

Travelled with partner
Not a high rise building which meant every facility was nearby our room and was easy to get to. Although the hotel rooms were slightly outdated, it will not prevent my return next year.
Stayed 16 nights in May 2025

10/10 Excellent

Jim

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the hotel was perfect
Stayed 3 nights in May 2025

10/10 Excellent

Arpine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places in Middle East.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd visit to Ritz Dubai and have travelled to Ritz Naples many times in the past 15 years . My favourite current hotel and has improved considerably since my last visit in 2021. Tamoka is a fantastic evening restaurant at the hotel .
Stayed 6 nights in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Adi, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Nitsan

Travelled with family
Liked: Cleanliness
Old property.
Stayed 4 nights in Dec 2024

6/10 Okay

Stephanie

Disliked: Property conditions & facilities

Room issue.

The first night I woke up to a completely wet floor from a leak, and the controle for the AC didn’t work. They did change my room, but no letter apologizing for the horrible night. They use to put flowers in the room, but not one flower. I have staid at this Ritz many times, but must say it was disappointing. The room staff were amazing and welcoming though.
Stayed 3 nights in Jan 2025

10/10 Excellent

elfrida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Feb 2025

10/10 Excellent

Sayyeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Najib, Pleasanton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply stunning in every way possible. The only issue was that the rooms can use a few more plugs.
Stayed 8 nights in Dec 2024

10/10 Excellent

Noemie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 5 nights in Dec 2024