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Atlantis, The Palm

5.0 star property

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Photo gallery for Atlantis, The Palm

Front of property – evening/night
Creator video - submitted by Flying The Nest
Restaurant
Sauna, hot tub, body treatments, hydrotherapy, aromatherapy, body wraps
2 outdoor pools, free pool cabanas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Crescent Road, The Palm, Dubai
  • Place, Palm Islands
    ‪1 min walk‬
  • Place, Lost Chambers Aquarium
    ‪3 min walk‬
  • Place, Aquaventure
    ‪6 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪35 min drive‬

Room options

View all photos for 2 Bedroom Skyline Suite - includes Club access

Premium bedding, minibar, in-room safe, desk

2 Bedroom Skyline Suite - includes Club access

  • 148 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for 2 Bedroom Regal Suite - includes Club access

Premium bedding, minibar, in-room safe, desk

2 Bedroom Regal Suite - includes Club access

  • 211 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for 2 Bedroom Terrace Suite - includes Club access

Premium bedding, minibar, in-room safe, desk

2 Bedroom Terrace Suite - includes Club access

  • 141 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Skyline Suite - includes Club access

Premium bedding, minibar, in-room safe, desk

Skyline Suite - includes Club access

9.0 out of 10
Wonderful
(2 reviews)
  • 101 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Atlantis Suite

Grand Atlantis Suite

Grand Atlantis Suite

  • 429 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Ocean King Room

View from room

Ocean King Room

9.4 out of 10
Exceptional
(97 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Palm King Room

View from room

Palm King Room

9.6 out of 10
Exceptional
(48 reviews)
  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Neptune Underwater)

Accessible bathroom

Suite (Neptune Underwater)

  • 165 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Underwater Suite

Accessible bathroom

Underwater Suite

10.0 out of 10
Exceptional
(1 review)
  • 165 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 220 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Queen Room

View from room

Ocean Queen Room

9.0 out of 10
Wonderful
(73 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Palm Queen Room

Premium bedding, minibar, in-room safe, desk

Palm Queen Room

9.4 out of 10
Exceptional
(22 reviews)
  • 45 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Regal Suite - includes Club access

Premium bedding, minibar, in-room safe, desk

Regal Suite - includes Club access

  • 164 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Suite - includes Club access

Premium bedding, minibar, in-room safe, desk

Terrace Suite - includes Club access

8.8 out of 10
Excellent
(6 reviews)
  • 94 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)

View from room

Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)

  • 45 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Family Room

View from room

2 Bedroom Family Room

8.4 out of 10
Very good
(17 reviews)
  • 90 sq m
  • Partial sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for 2 Bedroom Family Club Room

View from room

2 Bedroom Family Club Room

8.0 out of 10
Very good
(5 reviews)
  • 90 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Imperial Club King Room - Ocean View

View from room

Imperial Club King Room - Ocean View

9.6 out of 10
Exceptional
(8 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Club Queen Room - Ocean View

View from room

Imperial Club Queen Room - Ocean View

8.0 out of 10
Very good
(6 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Imperial Club Queen Room - Palm View

View from room

Imperial Club Queen Room - Palm View

  • 45 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Imperial Club King Room - Palm View

View from room

Imperial Club King Room - Palm View

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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The price is €934
includes taxes & fees
9 Dec - 10 Dec
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About this property

Atlantis, The Palm

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on Atlantis, The Palm's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 20 restaurants.
Atlantis, The Palm offers 1539 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 3 outdoor tennis courts, a health club, and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWAKEN has 18 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Atlantis, The Palm. During your stay, you're just a quick walk from Aquaventure. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include 20 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the 2 outdoor pools
  • Treat yourself to body scrubs, body treatments, or aromatherapy at AWAKEN
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, 3 outdoor tennis courts, and a gym
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • Just a 5-minute walk from Aquaventure and 7 minutes by car from Palm Jumeirah Mall
  • Airport shuttle service available for a fee
Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atlantis, The Palm you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 20 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Atlantis, The Palm has 20 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AED 170 per person
  • 20 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Kayaking
  • Lazy river
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Pool loungers

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (81 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 22 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LED TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should notify the property in advance of their flight details.
Water park at Aquaventure may not be open daily. Guests should contact the property directly for hours of operation.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in a Suite must contact this property at least 48 hours in advance to schedule airport transportation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 797.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1350
  • New Year's Eve (December 31) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 170 per person
  • Airport shuttle fee: AED 900 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: AED 797.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Atlantis, The Palm offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 1037602
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm
Atlantis, The Palm Hotel
Atlantis, The Palm Dubai
Atlantis, The Palm Hotel Dubai

Reviews

Atlantis, The Palm Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1358 out of 1631 reviews
Rating 8 - Good. 149 out of 1631 reviews
Rating 6 - Okay. 52 out of 1631 reviews
Rating 4 - Poor. 26 out of 1631 reviews
Rating 2 - Terrible. 46 out of 1631 reviews

Reviews

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Adeyinka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service
Hermoso!!
Stayed 3 nights in Aug 2025

10/10 Excellent

adi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing luxury hotel. Rooms were big and comfi. Hotel has everything you need inside. Restaurants bars entertainment kids activities. Breakfast is WOW
Stayed 3 nights in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Sian

Liked: Cleanliness
Stayed 10 nights in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
It was the best experience of my life and my kids love it so much thank you people from atlantis the palm fo everything
Stayed 2 nights in Aug 2025

10/10 Excellent

adriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing professional service , allowed me an early check in Great facilities and the house keeping was simply incredible at a level I have never experienced
Stayed 2 nights in Aug 2025

10/10 Excellent

kogilaranjan

Travelled with family
Liked: Amenities
Good service and clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Charm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Atlantis. It’s so clean and has so many amenities. We really liked that we had free access to Aquaventure. Our housekeeper Sandip was also great and very considerate towards our things. He really went out of his way to organize my skin care items near the sink, place a mousepad under my husband’s mouse, and even provided us with extra cloths to clean our glasses. Two days before we left, he even left us a surprise on our bed with swans made out of towels and rose petals. We really appreciated the gesture. The service in Atlantis is comparable to that in Maldives. You can tell their dedication to providing excellent service to all their guests. I would highly recommend this hotel to everyone. The only downside is how far it is from downtown so keep in mind the amount of money you will spend using uber or careem.
Stayed 8 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Erika

Stayed 3 nights in Aug 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service as always and really clean. Great facilities so much to do!
Stayed 5 nights in Aug 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

ALPANA

Liked: Cleanliness, staff & service, property conditions & facilities
Food unbelievable- cater for everyone. Full board was too much I would recommend going half board. Staff very friendly and accommodating. Room staff do nice little gestures such as cable tidies. They fold clothes and clean your room.
Stayed 7 nights in Jul 2025

10/10 Excellent

Juliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nikunjbhai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the memorable trip
Stayed 9 nights in Jun 2025

6/10 Okay

AMJEED

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reached the property at 6am and had to wait till 2pm to get room keys. Lobby is over crowded. They need more staff to quickly accommodate the guests. Ahmad is the guy who cleaned our room regularly. The guy is amazing. He particularly deserves more than 6 🌟. Yes we will visit again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Atiqul Hassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Jaswinder

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience with my kid because big water park more fun activities
Stayed 3 nights in Jul 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking... Lots of problems

Shocking experience... Room wasn't ready to check in until after 6pm and no refund/credit offered even after asking. Impression was that the hotel was under staffed and complete chaos every day in the lobby. It was taking well over an hour to check out of the hotel. Rooms looking aged and items not working. Early access to the waterpark seemed great but even though we were in at 9.30am... None of the slides were open until almost 10pm when the park opened to the public. Would not recommend and won't be staying again
Stayed 3 nights in Aug 2025

10/10 Excellent

BASSAM K

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining in hotel is very expensive especially hookah
Stayed 7 nights in Jul 2025

10/10 Excellent

Imed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bravo

Great and excellente
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast options are vast with variety of cuisine, the bed is very comfortable and the water park is one of the best i have been to
Stayed 3 nights in Jun 2025

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