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4.0 out of 5

"The staff really went out of their way to make us feel welcome " More

By a verified traveller on Sun 07 Apr 2019

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Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€170* Per night/room 22 May - 23 May

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Sahrai, you'll be within walking distance of Borj Fez Mall. Free WiFi in public areas, free valet parking and 3 restaurants are available.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy French cuisine with pool views at RELAIS DE PARIS, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, Ayurvedic treatments or manicures and pedicures at Givenchy Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Atlas Garden and a few minutes from Borj Fez Mall
  • Airport, train station pick-up and shopping centre shuttle service available for a fee

Hotel Sahrai ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Sahrai

Everyone (2) Couples (1)
5 out of 5

Posted by on 24 Nov 2019

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Comment from Hotel Management

14 Jan 2020 by Doha

Dear Guest. Thank you for choosing Sahrai hotel. we are happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel. Best regards

5 out of 5
The staff really went out of their way to make us feel welcome

Posted by on 7 Apr 2019

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2 out of 5

Für 5* lieber ein anderes Hotel oder Riad wählen.

Ein 5 Sterne Hotel, das nur teilweise seinen Namen des Luxushotels trägt: Kritik: - Außenpool unbeheizt - Jacuzzi sehr kalt, unbequem und mit scharfen Kanten, an denen man sich schnell schneiden kann - entgegen der Beschreibung hier gibt es KEIN Dampfbad und keine Sauna - sämtliche Wellnessanlagen abseits des Jacuzzis kosten mind. 40€ extra pro halbe Stunde! - der Service ist sehr langsam, Anfragen wurden vergessen oder dauerten gerne dine halbe Stunde - die Zimmer 107/207/307 sind direkt an der Müllsammelanlage, dessen Abholung 6:30-7:00Uhr in der früh bei 55 dbA erfolgt - es weht öfters ein unangenehmer Müllgestank im Außenbereich -unbequeme Badewannen im Zimmer (nicht abgerundet, Kanten durch sehr kalte Mamorplatten) Positiv: + ein sehr tolles Frühstück + beeindruckendes Hoteldesign + schöne Aussicht Insgesamt muss man sagen, dass andere besuchte 5*-Hotels deutlich mehr boten als dieses hier. Der Service ist sehr freundlich, aber langsam. Dr Wellnessbereich ist entgegen der Beschreibung hier sehr mager und unbequem eingerichtet, von daher wurde er von den Gästen nicht oder nur kurz genutzt. Das Aufwachen durch den Mülldienst war überraschend unangenehm. Insgesamt war ich daher vom Hotel trotz des besonderen Designs enttäuscht, besonders das Preis-Leistungsverhältnis im Vergleich zu anderen *-Hotels oder vor Ort zu tollen Riads ist auffallend schlecht.

Posted by , from Stuttgart on 26 Nov 2017

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Property Features

Hotel Sahrai offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Sahrai. An area shuttle within 1 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Fes hotel.

  • 50 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 2014
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Train station: Fes Station (2.5 km / 1.6 mi)
  • Property shuttles: Airport shuttle, area shuttle within 1 kilometres, train station pick-up, shopping centre shuttle, and bus station shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Hotel Sahrai offers 50 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. This Fes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

RELAIS DE PARIS – This poolside brasserie specialises in French cuisine and serves brunch, lunch and dinner.

AMARAZ – This fine-dining restaurant specialises in Moroccan cuisine and only serves dinner. Open daily.

JUNGLE – This theme restaurant specialises in Middle Eastern cuisine and only serves dinner. Open daily.

THE ARCADES – This poolside coffee shop specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

  • Horse riding nearby

Spa Services

Givenchy Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Minimum age to access spa is 7
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport, train station and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Sahrai offers transfers from the airport, train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 700 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Sahrai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 200 per person
  • Airport shuttle fee: MAD 550 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MAD 700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sahrai
  • Hotel Sahrai Fes
  • Sahrai Fes
  • Sahrai
  • Hotel Sahrai Fes
  • Hotel Sahrai Hotel
  • Hotel Sahrai Hotel Fes

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Hotel Sahrai is listed in the 2015 Condé Nast Traveller Hot List.

The property is a member of the Small Luxury Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.