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4.5 out of 5

"We were a party of 5 people and had booked 2 rooms. One room for 2 and the other for 3 people. For some reason they put the 3 people in the tiniest ro ... " More

By a verified traveller on Mon 14 Dec 2020

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Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€208* Per night/room 1 Jul - 2 Jul

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Kraft. During your stay, you'll be connected to the convention centre and just a quick walk from Arno River. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests like the breakfast and restaurant
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Ponte Vecchio
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Dogs welcome free of charge

Hotel Kraft ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Kraft

Everyone (5) Couples (7) Family (2) Other (3) Friends (1)
5 out of 5
We were a party of 5 people and had booked 2 rooms. One room for 2 and the other for 3 people. For some reason they put the 3 people in the tiniest room and gave a children's bed to an adult. It was hilarious as he couldn't get his head and feet into the bed. The room for 2 people was huge! Literally twice the size of the other room so we had to get the room for 3 changed to a bigger room and get a proper size sofabed for the extra adult. Beware of this when booking a triple room as it doesn't give you a bigger room at all. Hotel is spotless and in a fabulous area close to the Ponte Vecchio. Hotel restaurant is lovely for an evening meal but the hotel breakfast was disgusting. The views from the rooftop are stunning. The pool is warm and there are plenty sunbeds on the terrace. Will return.

Posted by , from London on 14 Dec 2020

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Comment from Hotel Management

14 Dec 2020 by Luciano

Dear valued guest, In this bad moment for all of us it is a pleasure receiving a so nice review. We hope to recover soon from this situation and we are looking forward to welcoming you ahain. Our best regards Luciano Becherucci Hotel manager

5 out of 5
Kraft hotel is beautiful. The rooms are spotless and very elegant. The pictures online do not do the rooms justice. I think they need new pictures as the rooms are really lovely and the photos do not show this. Views from the rooftop are spectacular. Staff are lovely. The rooftop pool is heated to a lovely temperature, it really is lovely and warm. This alone was reason to book this hotel as I love a rooftop pool and there are plenty of sunbeds on the terrace and near the pool. Location was great, literally less than a 10 minute walk to the Ponte Vecchio. My only criticism would be the breakfast. The breakfast was not good at all. I couldn't eat anything at all & it was especially lacking in vegetarian/vegan food. I'm not vegetarian but I do not eat pork or cheese and there was little else there. I tried the beans buy they were a cheap brand and I found them inedible. The coffee however was very good. The restaurant in the evening was in fact wonderful. Nothing like breakfast. Food was delicious. I had the best creme brulee I've ever had here. We ate twice in the hotel at night because the weather was so awful, we had torrential rain and didn't have appropriate clothes to go out so we dined in the hotel and we were not disappointed. The views are so incredible from the rooftop and the bar area is trendy so it felt rather glamorous staying in the hotel in the evening. I wouldn't hesitate to return here.

Posted by , from London on 14 Dec 2020

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Comment from Hotel Management

14 Dec 2020 by Luciano

We hope to recover soon from this situation and we are looking forward to welcoming you ahain. Our best regards Luciano Becherucci Hotel manager

5 out of 5
Roof top restaurant with views. Roof top pool. Massage can be arranged at hotel.

Posted by on 11 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by Luciano

Dear Guest, Thank you for your feedback which is very important for us . All suggestions will be taken in high consideration in order to improve our standards. Our best regards Luciano Becherucci Hotel manager

5 out of 5

Great location, 15min walk to centre of Florence.

Really enjoyed our stay in the hotel, great location. The pool was great after a long day sightseeing and great choice for breakfast. The staff were excellent, very helpful and advised and booked any tours required. Would stay here again if gowing to Florence again.

Posted by , from Ireland on 22 Aug 2018

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Comment from Hotel Management

22 Aug 2018 by Hotel manager Luciano Becherucci

Dear Guest, We are really happy you enjoyed yor stay at the Kraft Hotel. Thank you very much for your feedback and we are looking forward to welcoming you again.

4 out of 5

Great location

Close to the historic centre. Lovely roof terrace, for breakfast and evening drinks. Pool perfect after a days sightseeing, but needs more sun beds. Good value.

Posted by , from london on 4 Sep 2017

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Comment from Hotel Management

9 Sep 2017 by Luciano

Thank you very much for your feedback. With our best regards Hotel Kraft

5 out of 5

Celebrating my 60th with girlfriends

This hotel made us feel really welcome, the staff were efficient and helpful. The morning of my birthday was made special by the 'maitre d' organising a chocolate mousse with a candle on it! Each breakfast he made sure we had a table for the 9 of us, and ensured we had pots of tea with cold milk! We had 20 discount on our first evening meal which was delicious, and we really appreciated only having to use the lift or walk down to our rooms at the end of the evening. The outside terrace and pool looked very inviting (too damp in January to sit out on) and we all said how nice it would be in the summer. The location was excellent-a short walk along the river to get to the Ponte Vecchio and Florence town centre. In all a lovely stay.

Posted by on 14 Jan 2016

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5 out of 5

Lovely hotel.

Very comfortable and an excellent breakfast. Also the receptionist went out of her way to find out for me information needed for my travels, much appreciated.

Posted by on 1 Jan 2016

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5 out of 5

Excellent city break

Lovely hotel, in a quiet part of Florence, but well positioned- 10 mins walk to Firenze SMN, 15-20 mins walk to Ponte Vecchio. 3 days well spent visiting all main attractions. Roof top pool/sun lounge area is excellent (perfect after walking all around Florence!). Breakfast on the terrace in the sunshine with scenic views of the city is worth the room rate alone - Roberto very friendly & helpful. Suggest eating at the restaurant 1 night, esp. if a special occasion- a few more euros than other places, but food is excellent & service spot on.....

Posted by on 13 Sep 2015

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4 out of 5

Good pool average service

Great rooftop pool! Clean rooms. One thing that spoiled it was one of the ladies on front desk reception was quite unnecessarily rude - not once, but twice.

Posted by on 7 Jul 2015

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4 out of 5

Good value

Near to the centre, good food, excellent service and a delightful bar/restaurant on the 5th floor. Negatives: breakfast very ordinary and no SKY tv

Posted by on 11 Sep 2013

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Renovations + Closures

This property is closed from 12 January 2025 to 29 January 2025 (dates subject to change).

Property Features

Hotel Kraft offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Kraft. A train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 78 guestrooms or units
  • 6 levels
  • Built in 1960
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Stazione Porta al Prado, Florence, Italy (1.1 km / 0.7 mi)
  • Metro station: Porta al Prato - Leopolda Tram Stop (0.4 km / 0.3 mi)
  • Property shuttles: Train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Kraft offers 78 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Florence hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception daily.

Hotel Kraft has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hotel Kraft offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Grey water recycling system
  • One child stays free
  • Comprehensive food waste policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 15 for children
  • Valet parking fee: EUR 25 per night (in/out privileges)
  • Nearby parking fee: EUR 25 per day (820 ft away)
  • Late check-out fee: EUR 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kraft
  • Hotel Kraft Florence
  • Kraft Florence
  • Kraft Hotel
  • Kraft Hotel Florence
  • Hotel Kraft Hotel
  • Hotel Kraft Florence
  • Hotel Kraft Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9 AM to 8 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.