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4.2 out of 5

"Superb hotel. Very classy and within walking distance of all the sights. Very friendly and helpful staff. A must stay in Florence. " More

By a verified traveller on Mon 27 May 2019

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Premium Double Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Palazzo Montebello's good location. During your stay, you're just a quick walk from Arno River. Free WiFi in public areas, a gym and a bar are available.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests speak favourably about the helpful staff and the location
  • Within a 15-minute walk of Pitti Palace and Basilica of Santa Maria Novella
  • Pets welcome for a fee

Palazzo Montebello ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palazzo Montebello

Couples (4) Other (1)
5 out of 5
Superb hotel. Very classy and within walking distance of all the sights. Very friendly and helpful staff. A must stay in Florence.

Posted by on 27 May 2019

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4 out of 5

Clean and cosy away from the maddening crowds

Stayed five nights at this luxurious hotel located in a quiet part of Florence not too far from the river. The staff were friendly and accomodating, the room was clean and the bed very comfortable to sleep in. As one would expect at a 5 star hotel, the drinks there are not cheap! I can't comment on the facilities available to us since we were too busy out and about enjoying what the city has to offer. There was a curious incident when a peach from a bag we bought from the supermarket was stolen by a cleaner. A telephone call to reception resulted in us receiving a bowl of peaches by way of an apology!

Posted by on 18 Aug 2011

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5 out of 5
Was perfekt

Posted by on 21 Mar 2023

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2 out of 5

Kein 5 Sterne Hotel

Pros: Es war sauber.
Cons: Es entspricht überhaupt nicht einem 5 Sterne-Hotel und deswegen irretiert es auch Besucher, die sich etwas anderes gewohnt sind von 5 Sterne-Hotels.
Location: Es war etwa 1km vom Zentrum entfernt und somit auch nicht in der nähe von den Sehenswürdigkeiten.
Wir hatten einen Aufenthalt für einen Tag in diesem Hotel. Obwohl das Zimmer sehr sauber war, hatte es einen muffigen Geruch wegen den alten Möbeln und Einrichtungen. Die Klimaanlage konnte nicht abgeschaltet werden, also haben wir um den Roomservice gebeten dies zu tun. Dieser kam nicht und wir mussten selber schauen wie wir es hinkriegen sollten. Das Morgenbuffet war relativ klein und auf keinen Fall im Verhältnis zum bezahlten Preis. Alles in allem hat dieses Hotel KEINEN 5 Sterne standard wie man sich das gewohnt sein sollte! Dazu passt auch das Preis-Leistungsverhältnis nicht. Nächstes Mal werden wir entweder in ein modernes 4 Sterne-Hotel oder in ein wirklich schönes 5 Sterne-Hotel wie beispielsweise das Four Seasons in Florenz gehen. P.S. Falls man mit einem zu tiefen Auto anreist, hat man grosse Probleme in die Tiefgarage zu gelangen, da sie sehr steil nach unten gelegen ist (und am besten mit dem Beifahrer schauen, dass man nicht irgendwo anstösst, da gewisses Personal Mühe hat, richtig in die Tiefgarage zu lotsen). Dazu wird einem auch 30€ berechnet pro Übernachtung (also nicht pauschal)!

Posted by , from Schweiz on 30 May 2017

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5 out of 5

Traumhaft

Sehr angenehmer Empfang mit Kofferaufbewahrung. Wundervollles Ambiente in der Loggia. Das Zimmer ein Traum mit anspruchsvollen Betten. Das Abendessen im eigenen Restaurant qualitativ sehr hochwertig, gute Beratung. Das Frühstücksbuffet sehr reichhaltig, läßt keine Wünsche offen.

Posted by on 10 Apr 2015

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Renovations + Closures

This property will be closed from 21 March 2024 to 31 May 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Palazzo Montebello. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Florence hotel is smoke free.

  • 55 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Stazione Porta al Prado, Florence, Italy (0.8 km / 0.5 mi)
  • Metro station: Porta al Prato - Leopolda Tram Stop (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Palazzo Montebello offers 55 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Jetted
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Electric kettle
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 AM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 20 per accommodation, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Masks are required at the property for guests who have not received COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

  • One child stays free
  • Restricted number of spaces per unit
  • Number of spaces per unit - 8
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 7
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Montebello Splendid
  • Montebello Splendid
  • Montebello Splendid Florence
  • Montebello Splendid Hotel
  • Montebello Splendid Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.