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Palazzo Lorenzo Hotel Boutique & Spa

4.0 star property

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Photo gallery for Palazzo Lorenzo Hotel Boutique & Spa

Bar (on property)
Terrace/patio
Reception
Indoor spa tub
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Via Lorenzo Il Magnifico 25, Florence, FI, 50129
  • Place, Gallery of the Academy of Florence
    ‪13 min walk‬
  • Place, Piazza del Duomo
    ‪18 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪18 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Non Smoking, Tower

Superior Room, Non Smoking, Tower

Superior Room, Non Smoking, Tower

9.4 out of 10
Exceptional
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Junior Room

Junior Room

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Junior Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Palazzo Lorenzo Hotel Boutique & Spa

Hotel with 2 hot tubs, near Gallery of the Academy of Florence
This hotel features a full-service spa, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and self parking.
Palazzo Lorenzo Hotel Boutique & Spa offers 25 accommodations with minibars and safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA Palazzo Lorenzo. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Palazzo Lorenzo Hotel Boutique & Spa. During your stay, you'll be within walking distance of Gallery of the Academy of Florence. Free WiFi in public areas, a full-service spa, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to massages at SPA Palazzo Lorenzo
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 14 minutes by foot from Gallery of the Academy of Florence and a 3-minute drive from Basilica of Santa Maria Novella
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Palazzo Lorenzo Hotel Boutique & Spa offers its guests a full-service spa, 2 hot tubs, a sauna, and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly Palazzo Lorenzo Hotel Boutique & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Florence hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Ceiling hoist
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75 per day.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 25 per day
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A157SA6YMA
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Lorenzo Boutique
Palazzo Hotel Boutique
Palazzo Lorenzo & Spa Florence
Palazzo Lorenzo Hotel Boutique
Palazzo Lorenzo Hotel Boutique Spa
Palazzo Lorenzo Hotel Boutique & Spa Hotel
Palazzo Lorenzo Hotel Boutique & Spa Florence
Palazzo Lorenzo Hotel Boutique & Spa Hotel Florence

Palazzo Lorenzo Hotel Boutique & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 436 out of 599 reviews
Rating 8 - Good. 124 out of 599 reviews
Rating 6 - Okay. 24 out of 599 reviews
Rating 4 - Poor. 4 out of 599 reviews
Rating 2 - Terrible. 11 out of 599 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was either too cold or two warm. Really small given the fact we paid over £300 a night. Shabby conditions poor decir
Stayed 2 nights in Sep 2025

10/10 Excellent

Elanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean room beautifully decorated and with everything needed to make our stay feel luxurious and comfortable. Friendly helpful staff. Delicious buffet breakfast and free use of spa facilities. It felt 5 star!
Stayed 3 nights in Sep 2025

6/10 Okay

Cecilia

Disliked: Cleanliness, property conditions & facilities, room comfort
spent 1 night at this boutique hotel and unfortunately it did not live up to the price tag of over €300 per night. The room felt poorly maintained, with scuffed doors and frames, and the bathroom had pests, which was very off-putting. Overall, the property did not feel fresh or cared for. We expected a much higher standard for this rate and cannot recommend it.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled to Florence for my wifes 50th birthday. To make it special, i wanted to make sure the hotel was right. The hotel did not disappoint - immaculately clean, staff very helpful and chevk in easy. Beautiful room which had a view of the city. Breakfast was equally of a high standard with a great variety of options available. Staff again, were extremely attentive. We booked a 50 min slot in the spa - very n8ce after travelling. Only complaint here is the hot tub could have been hotter! Overall a fantastic stay - I would definitely recommend and would be happy to stay again. 10 of 10.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel areas & rooms are beautiful, and all the staff were friendly and helpful. Breakfast also has a good choice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a quiet part of Florence with about a 20 minute walk to the historic area. The breakfast was good with a variety of options. The outdoor dining area was very nice. Staff was friendly and helpful. Bathroom was spacious. Comfortable bed. Great place to stay if you want to get away from all the hustle.
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel that I look forward to returning to
Stayed 3 nights in Sep 2025

10/10 Excellent

Udayan

Stayed 2 nights in Aug 2025

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Palazzo Lorenzo was great. They were very helpful with any inquiries I had. Whether recommending restaurants, arranging transportation or making cappuccinos at 2am. Would stay there again. The accommodations were great, hotel is wonderfully decorated and the room I had was way bigger than I thought it would be.
Stayed 4 nights in Aug 2025

8/10 Good

Michel

Travelled with partner
Liked: Cleanliness
Good
Stayed 4 nights in Aug 2025

10/10 Excellent

Konrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place, the best service, everyone was very kind.
Stayed 4 nights in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. Really quiet at night. Lovely people. Breakfast delicious. The spa is spotlessly clean and you get it to yourself for 50 minutes.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sombo

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and the staff are amazing. Breakfast was delicious!
Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Stayed 3 nights in Jun 2025

10/10 Excellent

Rahima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get into the city..
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!
Stayed 3 nights in Jul 2025

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was wonderful from the cleanliness to the staff's helpfulness. The only thing that could be improved is the gym area, it only contains a treadmill, ab machine, and three sets of dumbbells that range in weight from 3-10lbs.
Stayed 1 night in Aug 2025

10/10 Excellent

Pascal

Stayed 1 night in Aug 2025

10/10 Excellent

Pascal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Thelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Palazzo Lorenzo for 3 nights in July. I can’t fault this hotel. It’s quaint and very quiet mainly due to its location being on the outskirts of the city (15 mins walk) The T2 tram is nearby which brings you direct to the airport. Hotel staff were at hand if needed and breakfast had an extensive buffet choice no matter what your dietary requirements were. I would definitely recommend this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Hotel is in a great location, just far enough from the bustle of touristy Florence, but everything was in easy reach. The spa was a nice bonus. We had to ask to move room. The first room has a very strong drain smell and the roller blind was broken (in the down position) so we had no light. Not great for a 3 night stay. Asked to be moved, said they would send maintenance. Asked again the following morning, they said they would send maintenance. When we came back the blind still broken so the new reception team immediately moved us. Totally different style of room, smaller, but big windows on to the garden and everything worked. Also, the breakfast was pretty basic for a 4-star hotel. Cheap ingredients and not a very big selection. However, we did enjoy our stay in Florence
Stayed 3 nights in Jul 2025

10/10 Excellent

Harlan, Oceanside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location nice room great breakfast
Stayed 3 nights in Jun 2025

10/10 Excellent

Linette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Stayed 3 nights in Jul 2025