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Hotel Alexander am Zoo

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Photo gallery for Hotel Alexander am Zoo

A multi-story hotel with a curved facade, balconies, and a prominent sign reading "ALEXANDER AM ZOO".
A modern kitchen with a curved granite countertop, a built-in sink, and white cabinetry. There are two red roses in glass vases on the countertop.
A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a window with curtains.
Front of property
A buffet with various food items, including fruits, cheeses, and meats, arranged on a counter with a blue edge.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Waldschmidtstraße 59, Frankfurt, HE, 60316
  • Place, Frankfurt Zoo
    ‪7 min walk‬
  • Place, European Central Bank
    ‪12 min walk‬
  • Place, Römerberg
    ‪6 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪22 min drive‬

Room options

View all photos for Classic Twin Room

A hotel room with two beds, a small table, a chair, and a window with curtains.

Classic Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a window with curtains.

Classic Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Single Room

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Classic Single Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Living area

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with two beds, a small table with a fruit bowl, a chair, and a large window with curtains.

Classic Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room, Accessible

A hotel room with two beds, a desk with a computer, a chair, and a window with curtains.

Classic Double Room, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Room (with connecting door)

A hotel room with two beds, a TV, a wardrobe, and a bathroom visible through an open door.

Classic Double Room (with connecting door)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Alexandersuite

A living room with a red sofa, a wooden cabinet, a glass coffee table, and a TV on the wall.

Alexandersuite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Alexander am Zoo

Along with a full-service spa, this smoke-free hotel has self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Hotel Alexander am Zoo offers 66 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 45-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Alexander am Zoo. During your stay, you're just a quick walk from Frankfurt Zoo. You'll find features like free WiFi in public areas, plus a full-service spa and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 6 minutes by foot from Frankfurt Zoo and a 3-minute drive from Museumsufer
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Alexander am Zoo offers its guests a full-service spa. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Alexander am Zoo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 24 per day; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 22 per person

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • Children's games
  • In-room babysitting
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting room

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 24 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alexander am
Alexander am Zoo
Alexander am Zoo Frankfurt
Alexander am Zoo Hotel
Hotel Alexander am Zoo
Hotel Alexander am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt
Alexander Am Zoo Hotel Frankfurt
Hotel Alexander am Zoo Hotel
Hotel Alexander am Zoo Frankfurt
Hotel Alexander am Zoo Hotel Frankfurt

Hotel Alexander am Zoo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 268 out of 481 reviews
Rating 8 - Good. 160 out of 481 reviews
Rating 6 - Okay. 32 out of 481 reviews
Rating 4 - Poor. 13 out of 481 reviews
Rating 2 - Terrible. 8 out of 481 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in great neighbourhood
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in nice walkable neighborhood.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Breakfast is amazing here!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in May 2024
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, friendly staff & good location.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Ideal location for the zoo and close enough to the Christmas markets.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Very friendly and welcoming staff. Sweets and biscuits available in the lobby at all times with a nice touch. Room was spacious and mostly clean. (Only bathroom sink could’ve used some drain cleaner.) Good location, and good value for money.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Good Service. Great Breakfast
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location. Frankfurt Zoo is in walkable distance
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly welcomed very nice hotel would definitely choose to stay here again
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Marjory

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with friendly and helpful staff.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice. Excellent breakfast
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Martha

Liked: Staff & service, amenities, property conditions & facilities
Always a pleasure to stay at this hotel
Stayed 10 nights in Aug 2022
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room, friendly service

Always friendly service and a clean, comfortable room.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Vladislav

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, quiet neighborhood, close to subway, very walk-able area.
Stayed 8 nights in Jul 2022
Verified

8/10 Good

Knud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

Good location , friendly staff, clean and good
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I nice little gem. We stayed there just to be close to the zoo and were nicely surprised! Super friendly staff and the breakfast was outstanding!
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms with convenient supermarket close by. Great restaurant close by too. Easy access to U-bahn at end if road (100 metres) to downtown and airport.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a gem, always with a warm welcome, perfect quiet location out of the hub of the city but so easy to get out out and about from We love walking and for us it’s a short stride into the city centre our favourite place to stay when visiting Frankfurt
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time out of the United States and we were warmly welcomed. Very clean rooms, great location, complimentary dessert items, and very friendly staff. Highly recommend a stay here, especially if you’re on a budget!
Verified

10/10 Excellent

Vickie

Superb

Our rooms were large, comfortable and extremely clean! Michael is the best! He was so friendly, kind and helpful. The breakfast is amazing and worth the fee! We couldn’t have been more pleased!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at a suite room with one couple and a friend. The couple used a separated bedroom with a full bathroom, and the other used a sofa bed and a half bath. We were comfy and enjoyed the area.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok, breakfast was awesome
Stayed 4 nights in Oct 2023