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Hotel Scala Frankfurt City

3.5 star property

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Photo gallery for Hotel Scala Frankfurt City

Exterior
Comfort Double Room
Restaurant
Reception
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Schaefergasse 31, Frankfurt, HE, 60313
  • Place, MyZeil
    ‪3 min walk‬
  • Place, Hauptwache
    ‪8 min walk‬
  • Place, Alte Oper
    ‪12 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

7.8 out of 10
Good
(10 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Double or Twin Room

Business Double or Twin Room

Business Double or Twin Room

7.0 out of 10
Good
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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Reception
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.9 out of 5, Good, 783 reviews
The price is €100
includes taxes & fees
22 Jul - 23 Jul
Hotel Miramar am Römer

About this property

Hotel Scala Frankfurt City

Coffee/tea in a common area, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Hotel Scala Frankfurt City offers 45 accommodations with minibars and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the overall property condition at Hotel Scala Frankfurt City. During your stay, you're just a quick walk from MyZeil. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of MyZeil and Römerberg
  • Cats and dogs welcome for a fee
As a guest of Hotel Scala Frankfurt City, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. Hotel Scala Frankfurt City also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby.

This 3.5-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)
  • Pet fee: EUR 15 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Hotel Scala Frankfurt City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 177 out of 644 reviews
Rating 8 - Good. 287 out of 644 reviews
Rating 6 - Okay. 117 out of 644 reviews
Rating 4 - Poor. 45 out of 644 reviews
Rating 2 - Terrible. 18 out of 644 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

ALIREZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cozy in downtown of Frankfort
Stayed 1 night in Feb 2026
Verified

8/10 Good

Suraj

Liked: Cleanliness, staff & service, amenities
Clean room, co operative staff, good location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dusti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great quality for the price a great location and the staff was lovely
Stayed 1 night in Oct 2025
Verified

8/10 Good

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place and close to the shops. Very friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean place, 24/7 front desk, comfortable rooms, good location
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at a good price, we would stay there again.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Tere

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean . Good for price
Stayed 1 night in Oct 2025
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

JOHN FREDERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near train, shops and restaurants.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

kamil ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location…
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Farin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great feelings, clean and feel safe.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

alland

Disliked: Amenities
It's in a great location, plenty of food around the area just looked a little dull
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jason

Liked: Amenities
The hotel is a little older, but the room was clean. The staff was very pleasant and helpful. In the evening there was a lot of people partying in the streets around the hotel during our stay (Friday and Saturday).
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Carson

Great location
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Erich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated near 'Zeil' and shopping malls, downtown Frankfurt. Hotel is in good conditions, clean, and staff is friendly.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Frensis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You've got to try the breakfast, The best we ever had in Germany!!!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Stay

The location is very good. The room was comfortable and clean. The staff and front desk was very helpful. Definitely recommend this hotel
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Donn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location for a stay in Frankfurt. Definitely recommend.
Stayed 5 nights in Mar 2023
Verified

8/10 Good

Omar

Liked: Cleanliness
Excellent hotel if you want to stay in this busy area. LOTS of dining options around the hotel. would def. stay here again
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central
Stayed 5 nights in Nov 2024
Verified

8/10 Good

arda inan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

standart city hotel and kind staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Akram

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Guillermo Batiz

Liked: Cleanliness, amenities
Clean and qellnlocated
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple, comfortable bed and a good sized room. The hotel is very centrally located for shopping, transit, and sightseeing. Very walkable. Easy to get to from the airport with two S-bahn options directly from the airport that take you only a 3 minute walk from the hotel. Safe and secure with 24 hour desk and lift. Although the street is quite busy the room was very soundproof once the windows were closed. I was only there for a short stay but would definitely stay again.
Stayed 2 nights in Sep 2025