17 May 2023 by Your Le Meridien Frankfurt
Dear Katharina,Thank you for your honest feedback! We are sorry and disheartened to read that you were not able to fully enjoy your stay with us here at the Le Meridien Frankfurt. Please rest assured that we have taken your feedback to our management and conciergerie and will follow up on this internally. As for the restaurant recommendation, we would like to apologize sincerely to you for the caused inconvenience. We work very closely with the local Bahnhofsmission and police department to keep the immediate area of the hotel clean and secure and our own staff also patrols several times a day through this area. Warm regards,Your Le Meridien Frankfurt
6 Dec 2021 by Paolina Caserta
Dear Mr Bernard, on behalf of the entire hotel team, I would like to thank you for sharing your feedback in regards to your most recent stay with us here at Le Méridien Frankfurt. It is always encouraging and motivating to hear such positive feedback, particularly when it comes from those who matter the most – our guests! We work on our WIFI and we will do it better until your next stay here. Thank you for staying at the Le Méridien Frankfurt and we are looking forward to welcome you again whenever your travels bring you back to Frankfurt. With kind regards, Your Front Desk Team