Steigenberger Airport Hotel Frankfurt

VIP Access

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Indoor pool
2 restaurants, breakfast, dinner served; German cuisine
Exterior
2 restaurants, breakfast, dinner served; German cuisine
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Unterschweinstiege 16, Frankfurt, HE, 60549
  • Place, Gateway Gardens
    ‪6 min walk‬
  • Place, Eco-Kart
    ‪9 min walk‬
  • Place, The Squaire
    ‪1 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪2 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive Room, 1 Double Bed

9.6 out of 10
Exceptional
(35 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Family Room

9.2 out of 10
Wonderful
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Business Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(83 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Business Room

8.8 out of 10
Excellent
(101 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Executive Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Presidential Suite

  • Sleeps 2
  • Free Wi-Fi

Family Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Steigenberger Airport Hotel Frankfurt

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Steigenberger Airport Hotel Frankfurt offers 570 accommodations with minibars and laptop-compatible safes. 39-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, OpenSky Spa and Wellness. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Steigenberger Airport Hotel Frankfurt. During your stay, you're just a quick walk from Gateway Gardens. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus 2 restaurants.
  • Free WiFi
  • Enjoy German cuisine while dining at Unterschweinstiege
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at OpenSky Spa and Wellness
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a sauna, and hiking/biking trails
  • Guests love the breakfast and restaurant
  • 7 minutes by car from Deutsche Bank Park and 10 minutes from Frankfurt Trade Fair
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Steigenberger Airport Hotel Frankfurt offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 40 meeting rooms are available. Event space at this hotel measures 21528 square feet (2000 square meters) and includes conference space. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury Steigenberger Airport Hotel Frankfurt. A roundtrip airport shuttle is free (available 24 hours).

This 4.5-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10:30 AM.
Unterschweinstiege - This restaurant specializes in German cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Five Continents - This buffet restaurant serves breakfast only. Open daily.
Con.nex.ion Bistro Bar - This lobby lounge serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 30 per day)
  • 24-hour free return airport shuttle

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Con.nex.ion Bistro Bar
  • Five Continents
  • Unterschweinstiege

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 21,528 square feet of conference space
  • 40 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1969
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 45 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 30 per day (328 ft away)
  • Pet fee: EUR 45 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Unterschweinstiege restaurant is open Monday-Thursday from 5-11 PM; closed Friday-Sunday and public holidays.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Steigenberger

Steigenberger Airport

Steigenberger Airport Hotel

Steigenberger Hotel

Steigenberger Airport Frankfurt

Steigenberger Airport Hotel Frankfurt

Hotel Steigenberger Airport

Steigenberger Frankfurt

Steigenberger Airport Hotel

Steigenberger Airport Hotel Frankfurt Hotel

Steigenberger Airport Hotel Frankfurt Frankfurt

Steigenberger Airport Hotel Frankfurt Hotel Frankfurt

Steigenberger Airport Hotel Frankfurt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1453 out of 2300 reviews
Rating 8 - Good. 494 out of 2300 reviews
Rating 6 - Okay. 218 out of 2300 reviews
Rating 4 - Poor. 78 out of 2300 reviews
Rating 2 - Terrible. 57 out of 2300 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Rebecca

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
poor air condition I have to open the window, facilities old
Stayed 1 night in Feb 2026

2/10 Terrible

Alison

Stayed 3 nights in Feb 2026

10/10 Excellent

Cathryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Oct 2025

6/10 Okay

DAVID, LOS ANGELES

Liked: Cleanliness, property conditions & facilities
Everything was great but the TV in the room didn't work. I reported it but they never got it going nor did anyone check back to see if it was working.
Stayed 1 night in Jan 2026

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A+
Stayed 1 night in Jan 2026

10/10 Excellent

Bradley, Houston

Stayed 1 night in Jan 2026

10/10 Excellent

Gulnur

Liked: Cleanliness, staff & service, amenities
Clean, quiet, very good breakfast. Certainly, will stay again.
Stayed 1 night in Jan 2026

8/10 Good

arnim

Liked: Cleanliness, staff & service, amenities
A few little hiccups. The overhead bed light did not seem to work. The pant hanger clamping did not work. Please get rid of the muzak in the corridors and at breakfast. The dinner from the bar was very acceptable. The breakfast was very acceptable. Fine bed. The shuttle from and to the airport was a real help.
Stayed 1 night in Jan 2026

10/10 Excellent

Scott, Cape Coral

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and comfortable staff very friendly
Stayed 1 night in Jan 2026

8/10 Good

Wenchao

Business traveller
Liked: Cleanliness, staff & service, amenities
Breakfast was good
Stayed 1 night in Jan 2026

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was ok - the automation is great when it works, our Tv and climate controls did not. The window from the hallway into the bathroom is a bit weird, but overall spacious, clean and quiet. The shuttle bus stops at the LH employee garage and otherwise circles between terminal 1 and the hotel butcwithout any announcements, just watch where you‘re getting off.
Stayed 1 night in Jan 2026

10/10 Excellent

Gaurav

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was great
Stayed 5 nights in Jan 2026

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities
There were a couple of slightly annoying things this time around. At time of check-in, we must have timed this very badly as there was a massive queue all trying to register at the same time and just not enough staff. (some conference on or something like this!). Secondly the main restaurant (during the middle of the Heimtextil fair was closed - this seemed a bit unusual or was it because the conference required all kitchen staff?? Other than these two points - hotel was clinical / good.
Stayed 3 nights in Jan 2026

10/10 Excellent

johann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect accomodations for 2 nights with super friendly staff and great breakfast buffet!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Stuart

Stayed 1 night in Jan 2026

8/10 Good

Bernd

Stayed 1 night in Jan 2026

10/10 Excellent

Suzanne

Stayed 1 night in Dec 2025

10/10 Excellent

Selig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes. Clean. Gum , pool sauna
Stayed 1 night in Oct 2025

2/10 Terrible

David K

Liked: Cleanliness
Disliked: Staff & service, amenities
Decent heat only in morning; too cold to take evening shower and had to sleep in sweatshirt. Reception staff too busy with airline crew check-ins to ever answer phone. I think airline crews are their main customers, and they don't have time to deal with one-time visitors If you want a question answered in evening -- like how to find an English-speaking TV program -- you have to wait in line behind check-ins to get an answer. I didn't bother. No answer from housekeeping either, when they forgot to leave coffee pods in my room, or leave soap by bathroom sink (only two bottles of shampoo). Reception said they'd get the coffee for me, but it never happened. I couldn't get internet to work either, but that might have been because I didn't agree to sign up for their hotel membership program. Room was small, but on the plus side,clean, and nice swimming pool, but too busy in evening for me to use. Free round-the-clock shuttle to airport was also a plus. All in all, however, one of my least pleasant hotel experiences in a long time.
Stayed 1 night in Jan 2026

10/10 Excellent

Wayne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on your way to the airport. Shuttle service was timely and spacious Rooms were great and quite
Stayed 1 night in Jan 2026

10/10 Excellent

dubravka

Liked: Cleanliness, amenities, property conditions & facilities
Location right across from the beautiful park/forest for hiking, swimming pool, fast check in, great staff, great food at con.ex restaurant.
Stayed 1 night in Jan 2026

2/10 Terrible

Beata

Disliked: Cleanliness
Stayed 1 night in Jan 2026

2/10 Terrible

Janina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with my stay at the Steigenberger Airport Hotel Frankfurt due to repeated issues with room condition and cleanliness. Upon arrival, our first room had a dirty napkin and chewing gum on the bathroom floor, only one towel despite a reservation for two guests, and a shower drain that did not work properly. After reporting this, we were moved to another room. Unfortunately, the second room also had serious problems: the complimentary water bottle was already opened and partially consumed, the heater did not work, and the bathroom door could not be properly closed. Experiencing basic hygiene and maintenance issues again after a room change was particularly frustrating.
Stayed 2 nights in Jan 2026

10/10 Excellent

Maria, Mercer

Stayed 1 night in Dec 2025

4/10 Poor

Owen

Disliked: Amenities, property conditions & facilities
The check in was the worst I have had in over 5 years of staying at this property. On this occasion I was told there was a €50 early check in fee or I would have wait until 15:00 for a regular check in. By 12:30 a manager finally checked me in saying the room I booked was not ready earlier. I was not offered an upgrade and had to ask for the €10 voucher. In the room the shower flooded the bathroom due to a clogged drain. I had to wait for both maintenance to come fix the drain and house keeping to clean up the flood. Another hour wasted for me and no offer of any compensation. I have always enjoyed this hotel but after this experience will never return to it.
Stayed 1 night in Dec 2025