The Westin Grand Frankfurt

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Indoor pool
Creator video
Club Room, 1 Bedroom
3 restaurants, breakfast served
Presidential Suite, 2 Bedrooms

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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Konrad-Adenauer-Str. 7, Frankfurt, HE, 60313
  • Place, MyZeil
    ‪5 min walk‬
  • Place, Römerberg
    ‪9 min walk‬
  • Place, Alte Oper
    ‪14 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪14 min drive‬

Room options

Deluxe Room, 1 Single Bed

  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(41 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds

9.8 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

Westin, Club Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 Double Bed

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Grand Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Bedroom

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

Westin, Grand Suite, 1 Bedroom

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Presidential Suite, 2 Bedrooms

  • 147 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Westin Grand Frankfurt

Hotel with 3 restaurants, 10-minute walk to Römerberg
This smoke-free hotel features 3 restaurants, an indoor pool, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking. Housekeeping is available on request.
The Westin Grand Frankfurt offers 372 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Westin Grand Frankfurt's great location gets high marks from our customers. During your stay, you're just a quick walk from Römerberg. Enjoy features like free WiFi in public areas, plus 3 restaurants and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Römerberg and Frankfurt Christmas Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Westin Grand Frankfurt offers its guests an indoor pool and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 14961 square feet (1390 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at The Westin Grand Frankfurt. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Westin Grand Frankfurt was completed in August 2022.

This Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM.
Main Tapas Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Motions - This restaurant serves breakfast only. Open daily.
Grab'n Go - Onsite café. Open 24 hours. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 14.50 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 37 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 38 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Grab'n Go
  • Main Tapas Lounge
  • Motions

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 14,961 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - August 2022
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 38 per person
  • Fee for in-room wireless internet: EUR 14.50 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: EUR 14.50 per 24-hour period (rates may vary)
  • Covered self parking fee: EUR 37.00 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Frankfurt Grand Westin
Westin Frankfurt Grand
Westin Grand Frankfurt
Westin Hotel Frankfurt Grand
Westin Grand Frankfurt Hotel
The Westin Grand Frankfurt Hotel Frankfurt
Westin Frankfurt
Frankfurt Westin
The Westin Frankfurt Frankfurt
The Westin Grand Frankfurt Hotel
The Westin Grand Frankfurt Frankfurt
The Westin Grand Frankfurt Hotel Frankfurt

The Westin Grand Frankfurt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 258 out of 342 reviews
Rating 8 - Good. 56 out of 342 reviews
Rating 6 - Okay. 14 out of 342 reviews
Rating 4 - Poor. 6 out of 342 reviews
Rating 2 - Terrible. 8 out of 342 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Good location Can walk to restaurants and old town easily
Stayed 1 night in Sep 2025

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel are absolutely amazing. They are very attentive to your every need. I absolutely love this hotel. It is close by to all the shops and restaurants.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff was excellent. They went out of their way to make sure our stay was great.
Stayed 4 nights in Sep 2025

10/10 Excellent

CHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Security, Friendly staff, Cleanliness, Yoga mats, Late check-out 🌟✨⭐💫
Stayed 4 nights in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services from staff, very comfortable rooms and high quality ammenities
Stayed 4 nights in Aug 2025

8/10 Good

Rohan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Stefan Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Theiss

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay here. Very nice rooms, accommodating staff. Loved that’s its walking distance to just about everything in Main Frankfurt. Would definitely stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Byron

Stayed 4 nights in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at this spacious and convenient hotel. So much so I booked an additional stay while there.
Stayed 1 night in Aug 2025

10/10 Excellent

Salem

Stayed 1 night in Aug 2025

10/10 Excellent

Melanie J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Paulo

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The property is nice, parking is a bit tricky to find. lots of good walking distance restaurants. We only stayed for 1 day for the quick pool use for the kids.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and well maintained property. Loved our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern. Good location. Very nice facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I stayed for 2 nights while visiting a friend in Frankfurt. The place is located near shopping and restaurants. The hotel has great amenities-gym and indoor pool. What a mostly appreciate is that they’d allow us to check-in earlier. Thank you for the hospitality.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Nice and helpful staff.
Stayed 6 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Alvin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall, I had a great experience during my stay at the hotel—the staff were friendly and helpful, and the facilities met expectations. However, I would like to bring to your attention a disappointing interaction with one of your employees that affected the otherwise positive impression. Your hotel offers valet parking, and I was informed that this service is available onsite. The necessary arrangements, including ticketing and car key collection, are clearly in place. However, on multiple occasions when it was this particular staff member’s turn to assist, he insisted—rather abruptly—that valet parking was not available and told me to park my car myself. This was contrary to the information I had received and inconsistent with the actions of his colleagues, who were actively providing valet service. The employee in question is a tall South Asian man—the tallest among the valet team—who refused to share his name when asked. His manner was unprofessional: he raised his voice, repeatedly shook his head, and then walked around pretending to be busy while his teammates continued to assist other guests. In a high-end hotel, such behavior is not acceptable. I trust this feedback will be taken seriously, as it does not reflect the otherwise high standard of service your establishment upholds. Thank you for your attention.
Stayed 4 nights in Jul 2025