The Westin Grand Frankfurt

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Indoor pool
Creator video
Reception
Club Room, 1 Bedroom, Non Smoking
3 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

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Konrad-Adenauer-Str. 7, Frankfurt, HE, 60313
  • Place, MyZeil
    ‪5 min walk‬
  • Place, Römerberg
    ‪9 min walk‬
  • Place, Frankfurt Christmas Market
    ‪11 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 1 Single Bed, Non Smoking

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(33 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Family Room, 2 Single Beds, Non-Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

Westin, Club Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Room, 1 Double Bed, Non-Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Grand Deluxe Family Room, 2 Single Beds, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Bedroom, Non Smoking

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

Westin, Grand Suite, 1 Bedroom, Non Smoking

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Presidential Suite, 2 Bedrooms

  • 147 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Westin Grand Frankfurt

Hotel with 3 restaurants, 10-minute walk to Römerberg
This smoke-free hotel features 3 restaurants, an indoor pool, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking. Housekeeping is available on request.
The Westin Grand Frankfurt offers 372 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Westin Grand Frankfurt's great location gets high marks from our customers. During your stay, you're just a quick walk from Römerberg. Enjoy features like free WiFi in public areas, plus 3 restaurants and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Römerberg and Frankfurt Christmas Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Westin Grand Frankfurt offers its guests an indoor pool and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 14961 square feet (1390 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at The Westin Grand Frankfurt. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Westin Grand Frankfurt was completed in August 2022.

This Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM.
Main Tapas Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Motions - This restaurant serves breakfast only. Open daily.
Grab'n Go - Onsite café. Open 24 hours. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 14.50 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 37 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 38 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Grab'n Go
  • Main Tapas Lounge
  • Motions

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 14,961 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - August 2022
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 38 per person
  • Fee for in-room wireless internet: EUR 14.50 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: EUR 14.50 per 24-hour period (rates may vary)
  • Covered self parking fee: EUR 37.00 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Frankfurt Grand Westin
Westin Frankfurt Grand
Westin Grand Frankfurt
Westin Hotel Frankfurt Grand
Westin Grand Frankfurt Hotel
The Westin Grand Frankfurt Hotel Frankfurt
Westin Frankfurt
Frankfurt Westin
The Westin Frankfurt Frankfurt
The Westin Grand Frankfurt Hotel
The Westin Grand Frankfurt Frankfurt
The Westin Grand Frankfurt Hotel Frankfurt

Reviews

The Westin Grand Frankfurt Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 242 out of 321 reviews
Rating 8 - Good. 51 out of 321 reviews
Rating 6 - Okay. 14 out of 321 reviews
Rating 4 - Poor. 6 out of 321 reviews
Rating 2 - Terrible. 8 out of 321 reviews

Reviews

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Paulo

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The property is nice, parking is a bit tricky to find. lots of good walking distance restaurants. We only stayed for 1 day for the quick pool use for the kids.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and well maintained property. Loved our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern. Good location. Very nice facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I stayed for 2 nights while visiting a friend in Frankfurt. The place is located near shopping and restaurants. The hotel has great amenities-gym and indoor pool. What a mostly appreciate is that they’d allow us to check-in earlier. Thank you for the hospitality.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Nice and helpful staff.
Stayed 6 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Alvin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall, I had a great experience during my stay at the hotel—the staff were friendly and helpful, and the facilities met expectations. However, I would like to bring to your attention a disappointing interaction with one of your employees that affected the otherwise positive impression. Your hotel offers valet parking, and I was informed that this service is available onsite. The necessary arrangements, including ticketing and car key collection, are clearly in place. However, on multiple occasions when it was this particular staff member’s turn to assist, he insisted—rather abruptly—that valet parking was not available and told me to park my car myself. This was contrary to the information I had received and inconsistent with the actions of his colleagues, who were actively providing valet service. The employee in question is a tall South Asian man—the tallest among the valet team—who refused to share his name when asked. His manner was unprofessional: he raised his voice, repeatedly shook his head, and then walked around pretending to be busy while his teammates continued to assist other guests. In a high-end hotel, such behavior is not acceptable. I trust this feedback will be taken seriously, as it does not reflect the otherwise high standard of service your establishment upholds. Thank you for your attention.
Stayed 4 nights in Jul 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place.
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is how you do hotels

It's expensive but the price is worth it. You get a great product. Rooms are very clean, well kept, and nicely decorated. They are inviting, comfortable and cozy. There is a lot of attention to detail with the room and bathroom design. Breakfast buffet is really nice, one of the best I've seen in Frankfurt. Staff is well dressed and have great hygiene. There's a lot of attention to detail, they certainly earned that 4th star. Location is very good. It's only a few yards walk to a train station and a street tram station. There are lots of places for shopping in the plaza nearby. The area is very safe.
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Stayed 6 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and staff

Excellent location, the pool is amazing ( I was traveling with kids so was good to have them have fun ) and the front desk staff is so helpful! Definitely we will come back
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome accommodations!

The hotel is well-maintained. The rooms are large and clean. The workout facility is large and has a lot of equipment. The staff is exceptional. Public transportation is close by and close to the main square.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

DIDI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every time we are in Frankfurt we stay at the Westin Grand. We love the hotel and location is amazing. The staff is very helpful and nice.
Stayed 1 night in Jun 2025

8/10 Good

woong

Stayed 1 night in Jun 2025

10/10 Excellent

Christoph

Travelled with family
Liked: Cleanliness, amenities
We had a wonderful stay. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

ABDULWAHAB

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Sajeeda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
One of the best properties in the heart of Frankfurt. Have stayed here multiple times over the last few years and always return for the clean rooms, great location and professional staff. Rooms are clean well appointed and modern. The hotel is only two minutes from closest subway line and tram line. All restaurants are within 5 minutes walk.
Stayed 1 night in May 2025

10/10 Excellent

Renea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific Option for Traveling Families

Despite being in a busy neighborhood - the hotel was a relaxing stay. All staff we encountered were incredibly friendly, professional and helpful. Breakfast was superb and the pool was a fun treat for the kids! Highly recommend the Westin Grand for a family stay.
Stayed 2 nights in May 2025

10/10 Excellent

Dan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025