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Novotel Freiburg am Konzerthaus

4.0 star property

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Photo gallery for Novotel Freiburg am Konzerthaus

Sauna
Restaurant
Room, 1 Double Bed
Miscellaneous
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Konrad Adenauer Platz 2, Freiburg im Breisgau, BW, 79098
  • Place, Goethe Institute
    ‪1 min walk‬
  • Place, University of Freiburg
    ‪6 min walk‬
  • Place, Freiburg Main Cathedral
    ‪11 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪58 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, minibar, desk, blackout curtains

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, desk, blackout curtains

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Hypo-allergenic bedding, minibar, desk, blackout curtains

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 1
  • 1 Queen Bed

View all photos for Room, 1 Double Bed with Sofa bed, Balcony

Hypo-allergenic bedding, minibar, desk, blackout curtains

Room, 1 Double Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Similar properties

Exterior
City Hotel Freiburg
Freiburg im Breisgau
  • Breakfast included
  • Free Wi-Fi
  • Parking available
  • Laundry room
4.3 out of 5, Excellent, 575 reviews
The price is €148
includes taxes & fees
29 Apr - 30 Apr
City Hotel Freiburg

About this property

Novotel Freiburg am Konzerthaus

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Novotel Freiburg am Konzerthaus offers 219 accommodations with minibars and hair dryers. Smart televisions come with satellite channels. Bathrooms include shower/tub combinations.

This Freiburg im Breisgau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Novotel Freiburg am Konzerthaus. During your stay, you're just a quick walk from Southern Black Forest Nature Park. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Steps from Southern Black Forest Nature Park and Goethe Institute
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Freiburg am Konzerthaus offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2885 square feet (268 square meters) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly Novotel Freiburg am Konzerthaus. Parking is available for a fee.

This 4-star Freiburg im Breisgau hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
La Rotonde - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (EUR 28 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 27 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Rotonde

Things to do

  • Bicycle storage
  • Full-service spa
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,885 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Covered self parking fee: EUR 28 per day
  • Pet fee: EUR 19 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE120493093
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Freiburg am
Freiburg Novotel
Freiburg Novotel am Konzerthaus
Novotel am Konzerthaus
Novotel am Konzerthaus Hotel
Novotel am Konzerthaus Hotel Freiburg
Novotel Freiburg
Novotel Freiburg am Konzerthaus
Novotel Freiburg Konzerthaus
Novotel Konzerthaus Freiburg
Novotel Freiburg am Konzerthaus Hotel Freiburg im Breisgau
Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Hotel Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Freiburg im Breisgau Novotel Freiburg am Konzerthaus Hotel
Novotel Freiburg am Konzerthaus Hotel
Hotel Novotel Freiburg am Konzerthaus
Novotel Freiburg am Konzerthaus Hotel
Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Novotel Freiburg am Konzerthaus Hotel Freiburg im Breisgau

Novotel Freiburg am Konzerthaus Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 403 out of 1000 reviews
Rating 8 - Good. 420 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Nice staff, albeit too few at times. Basic rooms, but clean. Great sauna. Nice bar but can be overwhelmed at peak times.
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, spacious and in a great location.
Stayed 2 nights in Dec 2025

4/10 Poor

Lawrence

Liked: Amenities, property conditions & facilities
Lack of security is a problem. Two men walked into the hotel and knocked on our door. No peep hole so my wife opened the door. They were “looking for a friend”. They ran out of the hotel when they saw me, her husband. Also, no one at the front desk when we checked out and anyone from the outside could have walked in and gone up to the rooms. No key required.
Stayed 4 nights in Dec 2025

10/10 Excellent

cynthia

Stayed 1 night in Dec 2025

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and price!
Stayed 5 nights in Nov 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities
We stayed one night after a long day at Europa-Park, and this hotel was exactly what we needed. It’s a large, business-style property with a spacious lobby and plenty of seating. Even in heavy rain, arrival was easy thanks to the wide white-curb area in front of the lobby—you can pull your rental car right up without hunting for parking, which is rare in Europe. Check-in was quick and friendly. Staff spoke English and German, and we were in our room within minutes. We had a family room with a queen bed and a sofa bed for the kids (9 and 12). The room was surprisingly spacious, with a table and chairs, lots of storage, and a complimentary minibar stocked with beer, soda, water, and juice. A nice standout: the bathroom had shampoo, body wash and conditioner, which we rarely saw at other German hotels. The shower was fully enclosed and easy to use, and the overall room was clean and comfortable—nothing overly memorable or “boutique,” but very good quality. We slept well and would stay again. The location is excellent if you're using the train. The station is directly across the street with two pedestrian bridges. From the front door, turn right, go up the ramp, cross the bridge, and take stairs or the elevator to your platform. Even with luggage, it was an easy walk. A convenient, comfortable stay—great for families and perfect for train travel.
Stayed 1 night in Nov 2025

6/10 Okay

Paramasivam, Chennai

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room tariff is too dynamic but increasing even if I want to extend the stay, this tarrif is increased Disappointed. Staffs in general not friendly.
Stayed 7 nights in Nov 2025

2/10 Terrible

Chetan

Stayed 1 night in Oct 2025

10/10 Excellent

Ankit

Stayed 1 night in Oct 2025

10/10 Excellent

Frederik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Monika

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is not very friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Hannah

Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and easy for our itinerary. Close to sites, shopping and transportation.
Stayed 1 night in Sep 2025

10/10 Excellent

Mr Jonathan P

Stayed 1 night in Aug 2025

8/10 Good

CHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, Security, Friendly staff, Easy check-in, Late check-out 👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Jared

Stayed 2 nights in Sep 2025

10/10 Excellent

Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brianna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our family of 5 was very comfortable, and we enjoyed the pool so much after a long day of walking! The breakfast was wonderful!
Stayed 3 nights in Aug 2025

8/10 Good

Sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, very clean, all amenities other than a safe, great location next to trains and buses, very nice staff, only gripe is the addition of the use of the sofa bed in the room. It’s a bit hard you know your on it rather than a real bed but I would definitely stay again. There’s a pool too but we weren’t there long enough to benefit from it. Stayed with 2 teens.
Stayed 2 nights in Aug 2025

8/10 Good

robert

Travelled with family
Liked: Amenities
The hotel feels a little tired, like a 90s decor, we ended up on the first floor at the front which meant you could hear the noise from the people and cars until late. Having the windows open on tilt wasn’t great but the ventilation and not a/conditioning that i though it had was non existent, so made the choice of having the windows open. The pool was a bonus though if not pretty cold and at least it had a sauna as well. Still it was a good base to venture out and not a bad place for finding somewhere to eat in the evening.
Stayed 3 nights in Jul 2025

6/10 Okay

Ron

Travelled with family
Liked: Cleanliness
Front desk staff weren’t helpful in resolving some issues
Stayed 2 nights in Jul 2025

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort

Old and dated hotel, poor cleaning

This is an old hotel that has not been updated for many years and is not of the usual Novotel standard. Cleanliness was also poor - our room was not cleaned properly and we had to raise concerns about this. The location is convenient though and Freiburg was beautiful. Breakfast was fine.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city and super awesome location for this hotel. Too many loud events happening outside the hotel but it was very comfortable with nice staff. I’ll be back.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Darryl

Stayed 1 night in Jul 2025