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Clarion Pointe Downtown Gatlinburg

2.5 star property

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Photo gallery for Clarion Pointe Downtown Gatlinburg

Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Front of property
Reception
Seasonal outdoor pool, open 9:30 AM to 10:00 PM, pool umbrellas

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
200 East Parkway, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪3 min walk‬
  • Place, Anakeesta
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Clarion Pointe Downtown Gatlinburg

Hotel with free breakfast, 5-minute walk to Anakeesta
Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite. Housekeeping is available on request.
Clarion Pointe Downtown Gatlinburg offers 96 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards and blackout drapes/curtains. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of Clarion Pointe Downtown Gatlinburg's great location. During your stay, you're just a quick walk from Anakeesta. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, a car charging station, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 5-minute walk from Anakeesta and 6 minutes by foot from Ripley's Aquarium of the Smokies
Clarion Pointe Downtown Gatlinburg offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite 24-hour business center. A terrace, a vending machine, and a garden are also featured at the business-friendly Clarion Pointe Downtown Gatlinburg.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 9:30 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Howard Johnson Gatlinburg Downtown
Howard Johnson Inn Gatlinburg Downtown
Howard Johnson Gatlinburg
Howard Johnson Hotel Gatlinburg
Park View Inn Gatlinburg
Park View Gatlinburg
Clarion Inn
Clarion Pointe Gatlinburg
Clarion Inn Downtown Gatlinburg
Clarion Pointe Downtown Gatlinburg Hotel
Clarion Pointe Downtown Gatlinburg Gatlinburg
Clarion Pointe Downtown Gatlinburg Hotel Gatlinburg

Clarion Pointe Downtown Gatlinburg Reviews

Reviews

6.8
Rating 10 - Excellent. 254 out of 914 reviews
Rating 8 - Good. 218 out of 914 reviews
Rating 6 - Okay. 178 out of 914 reviews
Rating 4 - Poor. 141 out of 914 reviews
Rating 2 - Terrible. 123 out of 914 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had very poor lighting
Stayed 2 nights in Sep 2025

4/10 Poor

Kumu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Felt that hotel/motel was rundown. Main lobby area was fine but not the building where our room was. Elevator was old. Room was old. There was hair stuck on shower walls making me think bathroom wasn’t cleaned properly. Pillows on the bed were not comfortable neither was the mattress,
Stayed 1 night in Sep 2025

6/10 Okay

Charli

Disliked: Cleanliness, staff & service

Clean your own floors.

Check in went smooth but when we got to room there was a filthy wash cloth in shower. Next morning I spilled some coffee, took towel to wipe it up and found floor was filthy also. Reported both to front desk. Cleaning came in again and floor was still dirty.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room was dirty and had a used rag and used bars of soap in the tub along with hair and crumbs on and around the bed, and unit smelled of urine. The second room ( which we took because we were tired after driving 8 and a half hours) had no soap, conditioner, or body gel, and very little shampoo. Asked the front desk for some, she said that house keeping would be up the next morning to refill the containers.... That never happened..... Drywall mud covering a water damaged wall (seemed to be covering mold or mildew) water damaged ceiling tiles, warped ceiling tiles which opened up to the open area between floors, crumbs around the bed, door chain broken off and missing, water leaking outside the door from above unit. And the pool was green and full of algae. Room 129 was the second room can't remember the number of the first room
Stayed 2 nights in Sep 2025

8/10 Good

JUDY

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay

The girl that checked us in wasn’t friendly at all. She acted like she didn’t know what she was doing. The motel it self was clean and okay. Just getting in and out when you leave is hard.
Stayed 1 night in Sep 2025

10/10 Excellent

Dhan

Travelled with group
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Tara, Lenoir

Travelled with family
Liked: Cleanliness, staff & service, amenities
Just wish that you didn't have to ask for daily room service. Think that it should be an automatic daily task for staff.
Stayed 3 nights in Aug 2025

6/10 Okay

Carolyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed once before at this property and it was great. But on the second time around, everything horrible. However, not enough stuff, the room was unmanaged need a upgrade. Paint coming off the wall, my bathroom was dirty had to buy cleaning supplies and cleaned it up myself. Had dirty pillows cases on my bed. Decided not to returned next season. 😒
Stayed 4 nights in Aug 2025

2/10 Terrible

Chasta

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy! Hair all in the floor. Mold growing on most surfaces. Couldn’t even see out the window and the smell was damp and horrible. The breaker box was only covered with a piece of vinyl flooring stapled to the wall with breakers exposed. When we went to the front desk immediately after checking in we were told we would be given a full refund. Now they won’t answer any calls from myself or Expedia. We have tried numerous times and I am far beyond dissatisfied!
Stayed 1 night in Aug 2025

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Alex, Waukesha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was in poor condition to the point that I reached out to the front desk 3 times to get an answer why the water was cloudy and if it was safe to use, never got an answer, the common areas had cigarettes butts for days that never got cleaned, we stayed 4 days but the dirty areas remained the same, my final complaint is that the bathroom door could not be closed, this unreported and nothing was done. One positive thing is, the location of the place is convenient to get to many attractions since it is located walking distance to most attraction in the heart of Gatlinburg.
Stayed 5 nights in Jul 2025

10/10 Excellent

Betty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room eas clean, staff very nice, good location
Stayed 1 night in Jul 2025

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. Only complaint is the room smelled musty, moldy upon arrival.
Stayed 1 night in Jul 2025

10/10 Excellent

Ewa

Stayed 1 night in Jul 2025

6/10 Okay

Phillip

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty and scary
Stayed 1 night in Jul 2025

8/10 Good

Stacie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and and had the amenities it posted on their website the bed linens were clean and smelled good the towels as well. The hotel itself was in a great location within walking distance from attractions,dining and sightseeing
Stayed 3 nights in Jul 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located very well
Stayed 2 nights in Jul 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation 💙

Absolutely amazing stay in downtown Gatlinburg. Walking distance to everything. It was very nice to not have to pay for parking in Gatlinburg which saved money to do extra stuff. Breakfast was great every morning, different selections as well.
Stayed 4 nights in Jul 2025

8/10 Good

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and facility. The bathroom door and toilet not in optimal condition. Good decent breakfast.
Stayed 4 nights in Jul 2025

6/10 Okay

Katherine

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was great. The morning breakfasts were also good. We had a handicapped room that was so musty and damp that the sheets. Towels our hanging clothes and even the toilet paper were damp with moisture the entire 5 days we were there. I comained to desk but nothing was done.
Stayed 4 nights in Jul 2025

10/10 Excellent

Enrique

Liked: Staff & service, property conditions & facilities
Air conditioner leaks in the room a little. It didn’t bother me at all. Will stay again.
Stayed 1 night in Jul 2025

8/10 Good

Fatimah

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025